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Flashcards in Chapter 12 Deck (12)
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1
Q

What is motivation

A

motivation is a psychological process through which unsatisfied wants or needs lead to drives that are aimed at goals or incentives

2
Q

what is the basic motivation process?

A

unsatisfied need –> drive toward goal to satisfy need –> attainment of goal (need satisfaction)

3
Q

what are the two determinants of motivation?

A
  • intrinsic: an individual experiences fulfillment through carrying out an activity itself and helping other
  • extrinsic: the external environment and result of the activity in the form of competition or compensation or incentive plans are of great importance
4
Q

What is the universalist assumption?

A

Assumption: the motivation process is universal; all people are motivated to pursue goals they value but culture and content and goals pursued as well as nature of motivation

5
Q

What are content and goals pursued as well as nature of motivation?

A

key incentives ie. money, the primary interest ie. group interest, important motivators ie. personal success and personal achievement, important goals ie. social harmony

-no one motivation theory can be universally applied across cultures

6
Q

what is the Herzberg Theory?

A

a theory that identifies two sets of factors that influence job satisfaction:

  • motivators (psychological): job-content factors such as achievement, recognition, responsibility, advancement, and the work itself
  • hygiene factors (environmental): job-context factors such as salary, interpersonal relations, technical supervision, working conditions, and company policies and administration
7
Q

What is the achievement motivation theory

A

achievement motivation theory holds that individuals can have a need to get ahead, to attain success, and to reach objectives; the need for achievement is learned

profile of high achievers: they like situations in which they take personal responsibility for finding solutions to problems, moderate risk takers, want concrete feedback on performance, tend to be loners not team players

8
Q

what should you do to develop high achievement needs?

A

obtain feedback on performance, emulate people who are successful, develop an internal desire for success and challenges, daydream in positive terms by picturing self being successful

9
Q

what are process theories

A

these theories explain how employee behavior is initiated, redirected, and halted and can be used to understand motivation in the international arena

10
Q

what is equity theory

A

focuses on how motivation is affected by people’s perception of how fairly they are being treated

11
Q

what is goal setting theory

A

goal setting theory focuses on how individuals set goals and respond to them and the overall impact of this process on motivation

12
Q

what is expectancy theory

A

a process theory that postulates that motivation is influenced by a person’s belief that effort will lead to performance, performance will lead to specific outcomes, outcomes will be of value to the individual