Interpersonal and Communication Skills Flashcards Preview

H&P IV > Interpersonal and Communication Skills > Flashcards

Flashcards in Interpersonal and Communication Skills Deck (27)
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1
Q

This is an action taken unity.

A

Communcation

2
Q

This is the normal conversational ability with peers, and may have to adjust when communication with other outside normal work/home environement.

A

Inherent frequency

3
Q

Social values, religious values, ethnic values, education, and experiences may affect what?

A

COMMUNICATION OMG

4
Q

THis is walking in someone elses shoes, or feeling what someone else feels.

A

Empathy

5
Q

This is suffering with someone.

A

Compassion

6
Q

This is the consequence of empathy and compassion, which translates into pt experience.

A

Connection

7
Q

Who was the chick whos organs didnt match and she died?

A

Jessica Santillan

8
Q

What were not followed in the Jessica Santillan case?

A

Protocols

9
Q

What is necessary to avoid medical errors, as we have learned from the Jessica Santillan case?

A

Communication

10
Q

This is the open, honest, complete communication to the limits allowed by that particular relationship.

A

Intimacy

11
Q

In generous listening, we are empathetic by we have to remain open to that fact that we are what?

A

Judgmental, biased, and opinionated

12
Q

Though there is a degree of vulnarability in generous listening, what must we do to align with the best interest of pts?

A

Patient centeredness

waht would we want to have done?

13
Q

What are the reverse ideals to the following things that we should strive for?

commitments 
partnership
belonging and ownership
contribution and service
inclusion and openness
what can be accomplished
creatrion and transformation
A
commitments vs assessment
partnership vs personal
belonging and ownership vs looking good
contibution and service vs utility
inclusion and openness vs confirmation
what can be accomplished vs resignation
creation and transformation vs preservation of the status quo
14
Q

Time, compelxity, jargon, cultural and socieconomic differntces, power relationships (jayz/beyonce), and judgements may be barriers to what?

A

Effective communication

15
Q

As the distance between the doctor and patient decreases, what does the connection do?

A

Increase

16
Q

What amount of empathy is possible?

A

INFINATE

17
Q

Who were the 2 dudes in 2002 that said that clinical comptence is the “habitial judicious use of communicaiton, kowledge, technical skills, clinical reasoning, emotions, values, and reflection in dialy practice for the benefit of the individual and the community being served”?

A

Ebstein (barr virus) and Hundert

18
Q

This is an important part of communication, where it is listening to yourself as well as others.

A

Self-awareness

19
Q

What are the 4 habits of mind?

A

Attentiveness
Critical curiosity
Self-awareness
Presence

20
Q

This is the nonjudgmental way to own physical and mental processes during ordinary every tasks, and is used to avoid unnecesary anbd unexpected variation in practice.

A

Mindfulness

21
Q

What enables listening, recognizing errors, refinment of skills, make evidence-based decisions, and clarifies values?

A

Critical self-reflection

Is Kim…. truly… a Hobbit?

22
Q

Judgment, fear, bias, assumptions, opinion, prejudice, preconception are all bad mindsets that are aimed towards what?

A

Disease or doctor-centered

23
Q

What is the 3 step pathway to empathy?

A

mindfulness –> reflection –> transformation toward empathy

24
Q

This the type of hateful pt that does evoker aversion, and the care requires limit settling?

A

Dependent clingers

25
Q

This the type of hateful pt that evoke wish to coutnerattack, and care quires redirecting entitlent to good medical care?

A

Entitled demanders

26
Q

This the type of hateful pt that evoke feelings of depression, and care requires reassurance that they will be cared for?

A

Manipulative help-rejectors

27
Q

This the type of hateful pt that evoke feelings of malice, and care requires lowering Faustian expectations of delivering perfect care?

A

Self-destructive deniers