Interviews

Question 1

Important features of interviewing

Answer 1

• Listening to responses
• Giving the participant a comfortable setting
• Establishing a rapport
• Progression (starting easy and getting more difficult)
• Act natural
• Flexibility (asked questions based on previous answers)
• Body language (e.g. nodding, facing participant)

Question 2

Describe interviews

Answer 2

Semi-structured = some structure but lots of flexibility, sets of questions/topics to be covered that is set beforehand but can alter as interview progresses 
Unstructured = open-ended, proceed without any pre-structured questions/topics, conversational, begin with broad opening questions which gets participant to talk about topic from their point of view
Structured = interviewers decide on questions/topics beforehand and strictly stick to these questions only

Question 3

Tips for conducting interviews

Answer 3

• Begin with easy questions
• Difficult questions should be saved until later on
• Avoid leading questions
• Avoid jargon
• Use open-ended questions so participant can provide more detail