IO

Question 1

What are the two methods of job analysis?

Answer 1

Job oriented and worker oriented

Question 2

What is job evaluation usually used for?

Answer 2

To determine the worth of jobs which also includes the establishment of comparable worth

Question 3

What are the two classification of criterion measures?

Answer 3

Objective and subjective

Question 4

What are the main characteristics of criterion measures?

Answer 4

1. Ultimate vs Actual Criterion: the ultimate criterion is the accurate and complete measure of performance, whereas actual is the way performance is actually measured.
2. Relevance: criterion construct validity-degree to which it measures the ultimate criterion.
3. Deficiency: degree to which the actual criterion DOES NOT measure all aspects of the ultimate criterion (limits criterion relevance)
   Contamination: when actual criterion assesses factors other than those it was designed to measure (limits relevance).

Question 5

Based on the research, what % of people say they are satisfied with their jobs?

Answer 5

80 - 90%

Question 6

What are the worker characteristics that affect job satisfaction?

Answer 6

1. Disposition
2. Age
3. Race/Ethnicity: minority groups tend to report lower levels of job satisfaction than whites.
4. Gender: results inconsistent; women note lower because they feel exploited, at lower level jobs, paid less than men doing same job.
5. Occupational Level: satisfaction increases as occupational level increases; white collar more satisfied than blue collar and managers more than no mangers
6. Life Satisfaction: reciprocal relationships with job satisfaction

Question 7

What are the top 5 job factors that contribute to job satisfaction?

Answer 7

1. Job security
2. Opportunities to use skills and abilities
3. Organization’s financial stability
4. Relationship with immediate supervisor
5. Compensation/pay

Question 8

What is the relationship between job satisfaction and performance?

Answer 8

Positive, but weak

correlation of .14 or .30

Question 9

What is the relationship between job satisfaction and turnover, absenteeism, and tardiness?

Answer 9

Job dissatisfaction linked to high rates of turnover, absenteeism, and tardiness; strongest with turnover (.40), but affected by unemployment rates - lower when unemployment rates are high.

Question 10

What is the relationship between job satisfaction and physical and mental health?

Answer 10

Job dissatisfaction moderately linked to physical health; more strongly linked to mental/psychological problems.

Question 11

What is Meyer and Allen’s three component model of organizational commitment?

Answer 11

They distinguish between three types of organizational commitment:

1. Affective commitment - worker’s identification with, emotional attachment to, and involvement in the organization.
2. Continuance commitment - worker’s perceptions regarding the social and monetary costs of leaving the organization.
3. Normative commitment - worker’s sense of obligation to remain with the organization because of the belief that it is the right thing to do.

Question 12

Of Meyer and Allen’s organizational commitment model, which component is most consistently related to aspects such as turnover, absenteeism, job performance, personal stress, etc

Answer 12

Affective Commitment