Merchandising Comprehensive Exam Flashcards Preview

MOR 260: National Board Exam Review > Merchandising Comprehensive Exam > Flashcards

Flashcards in Merchandising Comprehensive Exam Deck (83)
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1

Any wood light in texture, non-resistant, and easily worked, or wood of a coniferous tree

Softwood

2

A pricing procedure which places a separate price on casket and a separate price on service fee is called

Bi-unit

3

If total overhead for the funeral home was $65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per service be?

$650

4

All of the following are methods of closure for the burial vaults except:

* Double seal
* Air seal
* Top seal
* Dome

Dome

5

The throw or overthrow is the piece of interior material which is placed on the foot panel and divides which two sections of the casket:

The foot from the head

6

An older term indicating a wedge-shaped burial case, usually eight-sided, and broader at the shoulder than at the head or foot

Coffin

7

A pricing procedure which creates a total price for service and casket is called:

Unit

8

One of the following is a disadvantage of itemized pricing:

* A thorough discussion of all items of service and merchandise
* A clearer understanding on the part of the client of items of service and merchandise
* Possible elimination of certain items of service resulting in loss of overhead recovery
* All of the above
* None of the above

Possible elimination of certain items of service resulting in loss of overhead recovery

9

A source of income in the funeral business:

Non-formula

10

This shell is one in which the corners are actually flat, an eight-sided shell:

Octagon

11

Extra sizes of caskets increase for each extra width by:

2 inches

12

A wood state casket labeled 6/6XXX would measure in length, 6 feet, 6 inches and in width

28 inches

13

The reasons usually given by those who call a certain funeral home are:

* Funeral home previously served the client
* Personal acquaintance with members of the funeral home
* Professional, social, civic, and religious affiliations
* Pre-arrangement agreement with the funeral home before need

14

Placing the responsibility of purchasing funeral merchandise on one individual does what?

Eliminates duplication of purchases

15

This shell is one in which the width of the casket is narrower at the bottom than at the top:

Flaring square

16

The conversation with the family immediately before entering the selection room so as to learn their desires, anticipate their needs, and acquaint them with your practices:

Pre-selling

17

Methods of figuring a formula price are:

* Functional
* Itemization
* Unit
* Bi-unit

18

The base molding is a part of a casket:

Shell

19

A non-movable handle that extends all the way around the casket is called a:

Stationary bar handle

20

A commercial form of iron containing carbon and one or more of the alloys of chromium, molybdenum, or tungsten

Steel

21

A casket which has sides that are vertical, or at right angles to the bottom is called:

State casket

22

The term applied to caskets, clothing and saleable items displayed by the funeral director:

Merchandising

23

A pricing procedure which places a price on each and every item of service and merchandise is called:

Itemization

24

That number which occurs most frequently:

Mode

25

Examples of materials used on the interior of caskets are all of the following except:

* Mohair
* Satin
* Velvet
* Silk
* All of the above

Mohair

26

Any metal formed from iron (steel or stainless steel)

Ferrous

27

A specific method of placing two or three caskets together, each having the same price:

Group pricing

28

A grouping of three or four caskets itemized to educate the selecting party in the construction of the casket itself:

Demonstration group

29

The difference between a burial vault and a grave liner is:

Burial vaults seal

30

Hermetic means:

* Air tight
* Water tight

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