Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

ITIL 4: Direct, Plan, and Improve

This class was created by Brainscape user Michael Hudson. Visit their profile to learn more about the creator.

By: Michael Hudson
Start Studying

Decks in this class (6)

1. Direction, Planning, and Improvement Foundation (Intro)
Scope of control,
Scope of influence,
Key benefits of planning
29  cards
2. Strategy and Direction
Strategy management,
Strategy management tasks,
Why is it important to plan decis...
13  cards
3. Assessment and Planning
Function of assessments,
5 most common evidence collection...,
7 most common assessment methods
19  cards
4. Measuring and Reporting
What is the goal of management an...,
Measurement,
Metrics
23  cards
5. Continual Improvement
Service value chain,
What is the continual improvement...,
What are the 7 levels of the cont...
14  cards
6. Communication and Organizational Change Management
The 5 principals of good communic...,
Key things to consider in the com...,
Key things to consider in the we ...
21  cards

More about
ITIL 4: Direct, Plan, and Improve

  • Class purpose General learning

Learn faster with Brainscape on your web, iPhone, or Android device. Study Michael Hudson's ITIL 4: Direct, Plan, and Improve flashcards now!

How studying works.

Brainscape's adaptive web mobile flashcards system will drill you on your weaknesses, using a pattern guaranteed to help you learn more in less time.

Learn more about spaced repetition

Add your own flashcards.

Either request "Edit" access from the author, or make a copy of the class to edit as your own. And you can always create a totally new class of your own too!

What's Brainscape anyway?

Brainscape is a digital flashcards platform where you can find, create, share, and study any subject on the planet.

We use an adaptive study algorithm that is proven to help you learn faster and remember longer....

Looking for something else?

ITIL 4 Foundation
  • 7 decks
  • 446 flashcards
  • 3276 learners
Decks: Itil 4 Foundation Glossary, Itil 4 Foundation Tricky Exam Questions, Itil 4 Foundation Mock Exam 1, And more!
Self Improvement
  • 21 decks
  • 853 flashcards
  • 57 learners
Decks: Happiness Advantage, Organized Mind, Willpower, And more!
ITIL
  • 16 decks
  • 549 flashcards
  • 46 learners
Decks: Teil 1, Teil 2, Teil 3, And more!
Find Flashcards
Make Flashcards
Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions