ITIL Intermediate - Service Design

This class was created by Brainscape user Debbie Davis. Visit their profile to learn more about the creator.

Flashcard maker: Debbie Davis

Decks in this class (9)

Foundation Review
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5  cards
Service Design Processes
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8  cards
Principles
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7  cards
Design Coordination
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6  cards
Acronyms
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0  cards
The SDP
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0  cards
Definitions
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111  cards
SLAs, OLAs, & Underpinning Contracts
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0  cards
KPIs
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8  cards

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ITIL Intermediate - Service Design

  • Class purpose General learning

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