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Flashcard maker: Dan K. Snelson

Decks in this class (28)

Lesson 1: Introduction to macOS
• Describe macOS. • Describe new macOS Mojave 10.14 features.
8  cards
Lesson 2: Update, Upgrade, or Reinstall macOS
• Describe the differences between a macOS update, upgrade, and reinstallation. • Describe the macOS Installer. • Update macOS. • Upgrade macOS. • Reinstall macOS. • Verify system information • Troubleshoot a macOS upgrade or reinstallation.
8  cards
Lesson 3: Set Up and Configure macOS
• Complete initial macOS configuration. • Adjust common system settings. • Identify and install a configuration profile.
6  cards
Lesson 4: Use the Command-Line Interface
• Describe when the command-line interface is useful. • Use man pages to find more information about commands. • Manipulate files in the command-line interface.
4  cards
Lesson 5: Use macOS Recovery
• Access macOS Recovery utilities. • Reinstall macOS from macOS Recovery. • Create an external macOS Recovery disk.
4  cards
Lesson 6: Update macOS
• Configure automatic macOS software update settings in Software Update Preferences. • Configure automatic App Store software update settings in App Store preferences. • Automatically update Apple software. • Manually update Apple software. • Use an MDM solution to update macOS.
10  cards
Lesson 7: Manage User Accounts
• Recognize various user account types and user attributes. • Create and manage user accounts. • Adjust login and fast user switching settings.
5  cards
Lesson 8: Manage User Home Folders
• Describe user home folders. • Delete users’ accounts and archive their home folder contents. • Migrate and restore home folders.
7  cards
Lesson 9: Manage Security and Privacy
• Describe password types and use. • Manage secrets in Keychain. • Manage Secure Setup Utility. • Enable and manage iCloud Keychain. • Obtain User Approved MDM enrollment. • Manage system-wide security and user privacy. • Approve Kernel Extension Loading.
14  cards
Lesson 10: Manage Password Changes
• Change known passwords. • Reset lost user passwords. • Set a firmware password to secure macOS startup.
7  cards
Lesson 11: Manage File Systems and Storage
• Recognize systems supported by macOS. • Manage disks, partitions, and volumes. • Troubleshoot and repair partition and volume issues.
8  cards
Lesson 12: Manage FileVault
• Describe how FileVault helps protect data. • Enable FileVault protection. • Describe how to regain access to a FileVault-protected Mac when all local user account passwords are lost.
4  cards
Lesson 13: Manage Permissions and Sharing
• Describe file ownership and permissions. • Explore macOS default shared folders. • Securely manage file and folder access.
5  cards
Lesson 14: Use Hidden Items, Shortcuts, and File Archives
• Navigate to hidden files and folders. • Examine packages and bundles. • Manage aliases and links. • Create and open ZIP archives and disk images.
8  cards
Lesson 15: Manage System Resources
• Explore and understand the macOS file layout. • Discover common system files, their location, and their purpose. • Describe System Integrity Protection. • Manage font resources.
7  cards
Lesson 16: Use Metadata, Spotlight, and Siri
• Describe how macOS stores and uses file metadata. • Use metadata, such as tags and comments, to organize your files. • Use Spotlight and Siri to search for local and Internet resources.
8  cards
Lesson 17: Manage Time Machine
• Describe Time Machine. • Configure Time Machine to back up data. • Restore data or macOS from a Time Machine backup.
7  cards
Lesson 18: Install Apps
• Install apps from the App Store. • Describe app support and identify security issues. • Install apps using software packages and drag-and-drop.
8  cards
Lesson 19: Manage Documents
• Use Launch Services and Quick Look to open documents. • Work with apps that support Autosave and Versions. • Save and open documents saved to iCloud. • Optimize local storage to reclaim space on the system volume.
12  cards
Lesson 20: Manage and Troubleshoot Apps
• Describe and support app types. • Manage app extensions and widgets in Notification Center.• Monitor and control processes and apps. • Explore various app troubleshooting techniques.
10  cards
Lesson 21: Manage Basic Network Settings
• Describe TCP/IP networking concepts. • Configure and monitor network settings. • Connect to a Wi-Fi network.
9  cards
Lesson 22: Manage Advanced Network Settings
• Describe the macOS network configuration architecture. • Manage multiple network locations and service interfaces. • Configure advanced network settings.
6  cards
Lesson 23: Troubleshoot Network Issues
• Identify and resolve network configuration issues. • Verify network configuration with Network preferences. • Use Network Utility to aid in troubleshooting.
6  cards
Lesson 24: Manage Network Services
• Describe how macOS accesses shared network services. • Configure built-in macOS network apps. • Browse and access network file services using the Finder. • Troubleshoot network shared service issues.
11  cards
Lesson 25: Manage Host Sharing and Personal Firewall
• Examine and enable host-sharing services built into macOS. • Examine and enable Content Caching services built into macOS. • Use screen-sharing tools to access other network hosts. • Use AirDrop to quickly and easily share files. • Secure shared services by configuring the personal firewall. • Troubleshoot shared service issues.
9  cards
Lesson 26: Troubleshoot Peripherals
• Manage peripheral connectivity. • Pair Bluetooth devices with your Mac. • Troubleshoot peripheral and driver issues.
5  cards
Lesson 27: Manage Printers and Scanners
• Describe the technologies that enable macOS to print. • Configure macOS for printers and multifunctioning devices. • Manage and troubleshoot print jobs.
10  cards
Lesson 28: Troubleshoot Startup and System Issues
• Describe the macOS startup process. • Examine the essential files and processes that are required to successfully start up. • Learn about macOS startup modes. • Troubleshoot startup and login processes.
15  cards

More about
macOS Support Essentials 10.14

  • Full test name Unspecified
  • Test acronym Unspecified

Supporting and Troubleshooting macOS Mojave
 https://training.apple.com/us/en/courses/macos/macos_support_essentials_10_14

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