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salesforce admin -201-winter2021

This class was created by Brainscape user Ginny Bertier. Visit their profile to learn more about the creator.

By: Ginny Bertier
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Decks in this class (14)

Business Accounts & Contacts
Person accounts vs business accounts,
What are accounts,
What are contacts
21  cards
API Basics & App Builder
What is an api,
What are the benefits of using apis,
What is the term when a developer...
28  cards
Salesforce Basics
What is salesforce,
What is a customer relationship m...,
How does salesforce organizes you...
24  cards
Reports & Dashboards
What are the 4 reports types avai...,
The tabular report,
The summary report
23  cards
Leads, Opportunities and sales process
What are the advantage of using l...,
What automatic process can be use...,
What info is included in the lead...
43  cards
Service Cloud & support
What is service cloud,
What is the service cloud applica...,
What is the service console
56  cards
Workflow/Process Automation
In process builder what action ca...,
What actions can a process trigge...,
In what order does salesforce eva...
47  cards
Salesforce Chatter
What does the chatter feeds include,
What is chatter email notifications,
How to enable email notifications...
24  cards
Configuration & Setup
Describe the options found in the...,
A salesforce user at ursa major s...,
List view
66  cards
Object Manager and Lightning App Builder
Data model how are objects fields...,
Which standard object store infor...,
Which 2 standard objects are rela...
43  cards
Data & analytics
A sales manager at ursa major sol...,
Which two of these report charts ...,
A finance user with the view all ...
59  cards
Sales & Marketing Apps
Ursa major solar has created a ne...,
Ursa major solar s sales operatio...,
Ums s newest product line has jus...
16  cards
All The Search features
What are the 2 main type of searc...,
The global search overview,
The lookup search definition
8  cards
Security
What are the 3 levels of security...,
Trusted ip range vs login ip ranges,
What is salesforce identity
20  cards

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salesforce admin -201-winter2021

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