Service Design and Marketing

This class was created by Brainscape user Jake Sinclair. Visit their profile to learn more about the creator.

Flashcard maker: Jake Sinclair

Decks in this class (6)

Week 7: Crafting the Service Environment
The creator of this deck did not yet add a description for what is included in this deck.
5  cards
Week 8: Managing Customer Relationships
The creator of this deck did not yet add a description for what is included in this deck.
5  cards
Week 9: Integrated Services Marketing
The creator of this deck did not yet add a description for what is included in this deck.
4  cards
Week 10: Understanding Costs and Developing Pricing and Balancing Capacity
The creator of this deck did not yet add a description for what is included in this deck.
5  cards
Week 11: Managing the Customer Service Function
The creator of this deck did not yet add a description for what is included in this deck.
4  cards
Week 12: Handling Customer Complaints and Managing Service Recovery
The creator of this deck did not yet add a description for what is included in this deck.
4  cards

More about
Service Design and Marketing

  • Class purpose General learning

The creator of this class did not yet add a description for what is included in this class.

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