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Tia Khan
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Decks in this class (25)
1.1 the nature and purpose of business
What is a want,
What is a good,
Why are businesses so important f...
33
cards
1.2 business forms
What are the 2 categories of busi...,
What is a public sector,
What are the 3 types of public se...
25
cards
1.3 External environment
What is external environment,
Positive factors to the external ...,
Negative factors to external envi...
27
cards
2.1 management, leadership + decision making
Define management,
Define leadership,
What are the 4 basic functions of...
40
cards
2.2 management + decision making
What is the decision making process,
What are the 2 types of decisions,
What are programmed non programme...
14
cards
2.3 role + importance of stakeholders
What is a stakeholder,
What are primary stakeholders,
What are secondary stakeholders
15
cards
3.1 decision making to improve marketing performance
What is a market,
What are the 4 functions of business,
What is marketing
14
cards
3.2 understanding markets and customers
What is market research,
How can market research be used b...,
Marketing research decision makin...
30
cards
3.3 segmentation, targeting + positioning (STP)
What is segmentation,
How could we split segment custom...,
Common ways of categorising based...
15
cards
3.4 the marketing mix
What are the 7p s,
Price,
Product
48
cards
4.1 setting operational objectives
Operations function of a business,
Operations management involves ta...,
What is labour intensive
20
cards
4.2 analysing operational performance
Define productivity,
Define labour productivity,
Problems associated with labour p...
9
cards
4.3 Increasing efficiency + productivity
What is efficiency,
Why is efficiency so important,
Ways to improve efficiency
13
cards
4.4 Improving quality
What is needed for a quality oper...,
Process of improving quality,
Why is quality so important
10
cards
4.5 managing inventories + supply chains
What is inventory,
What are the 3 types of inventory,
What is just in time
18
cards
5.1 Setting financial objectives
Define financial objective,
Define cash flow,
Why is a positive cash flow impor...
24
cards
5.2 analysing financial performance
Define budgets,
Types of budget,
Construction of budgets needs res...
39
cards
5.3 Sources of finance
Define internal sources of finance,
Define external sources of finance,
Define short term sources of finance
13
cards
6.1 Setting HR objectives
Hr department is responsible for,
What responsibilities would a hr ...,
What are hr objectives
10
cards
6.2 analysing HR performance
What data is available to manager...,
Labour productivity formula,
Erpreting the higher the better
16
cards
6.3 Improving organisational design and HR flow
What is job design,
What is job enlargement,
An example of job enlargement is ...
22
cards
6.4 improving motivation + engagement
Define motivation,
Define employee engagement,
What is the division of labour
30
cards
6.5 Improving Employer-employee relations
Methods of employee representation,
Define trade union,
Define collective bargaining
27
cards
Formulas
Revenue,
Total costs,
Profit
30
cards
7.1- Mission, Corporate Objectives and Strategy
Describe a mission statement,
What do mission statements common...,
What is the main purpose of havin...
16
cards
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Business (year 1)
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