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Decks in this class (24)
Financial Ombudsman Service
Chapter 3
25
cards
Financial Ombudsman Service II
These have expired and the organi...,
What are the exceptional circumst...,
If organisation agrees can the fo...
29
cards
Motor Insurers’ Bureau
The motor insurers bureau mib was...,
What does mib provide,
To benefit the victims of motor a...
52
cards
Questions about Arbitration Alternative Dispute Resolution
Why do insurers prefer arbitratio...,
The cost of arbitration is higher...,
Once a customer resorted to arbit...
41
cards
Regulation of Claims Handling and Fair Treatment of customers
Two organisations that regulate f...,
An organisation which is part of ...,
An organisation responsible for t...
42
cards
Estimating and Reserving I
The process that a company carrie...,
Reserving is a key indicator of w...,
What is required for internal and...
42
cards
Reserving II (claims settlement)
Please Read Estimating and Reserving and the Reserving process of Chapter 3 and Chapter 6
53
cards
Claims Settlement
Sometimes an insurer can,
Insurers make agreements between ...,
When a claim has been notified an...
111
cards
Market agreements
Why do you think insurers have ar...,
Market agreements have largely be...,
Where insurers enter into bi late...
32
cards
FRAUD
Difficult to quantify insurance f...,
Quantifying fraud how,
Identifying and quantifying the e...
67
cards
IT in claims handling
Company s it strategy is only lim...,
The role of the organisation othe...,
It relates to the
84
cards
DPA & GDPR
The data protection act 2018 dpa ...,
What is the aim of the coincide w...,
The gdpr has direct effect across...
93
cards
Claims Handling Systems and Organisational Structure
When choosing or developing a cla...,
What are the two types of custome...,
Who is the ultimate customer who ...
120
cards
Aspects of claims process and related claims services
Step 1what is the insured bound b...,
When does this apply,
Step 2 when is the insured requir...
269
cards
Private and Commercial Motor Insurance
Private motor insurance is the mo...,
It is illegal to drive or be in c...,
The policy must cover the driver ...
80
cards
Household Insurance
What is household insurance,
How can this cover can be bought,
Question 23a tenant who rents a p...
138
cards
Gadget, travel, extended warranty, commercial property and pecuniary insurance
Gadget insurance,
Some of these policies also provi...,
Bicycles can also be covered
138
cards
Liability insurance and Health Insurance
Everyone has a duty of care to th...,
In the event of a breach of this ...,
Even if found not liable a party ...
79
cards
General Principles
The claims department can be seen...,
It does not matter how competitiv...,
However an insurer has obligation...
102
cards
Claims Staff
The claims department is the shop...,
How does the claims department pl...,
Furthermore the claims department...
39
cards
Insurance Act 2015 , Consumer Insurance (Disclosure and Representations Act 2012), Enterprise Act 2016
The insurance act 2015 came into ...,
The insurance act 2015 does inclu...,
Section 12 of the act seeks to cl...
104
cards
Commercial, Pecuniary, BI, Liability
Fire insurance developed alongsid...,
Initially the need for insurance ...,
The insurance market sees the sta...
178
cards
Flood Re
Across the uk one in six homes is...,
In 2008 following extensive flood...,
Abi revised statement of principl...
25
cards
Management of expenses
The department with largest expen...,
The shop window of a company,
For this reason it is imperative ...
110
cards
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If4 claims handling process 2021 (ALL of my study notes that helped me pass) READ THE SINGLE CARDS DECK IN PROGRESSIVE MIX
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