IT Support Course 1

This class was created by Brainscape user Jelly Santi. Visit their profile to learn more about the creator.

Decks in this class (16)

Course 1 Week 1
What is information technology,
What is a computer,
What is the qwerty keyboard layou...
40  cards
Course 1 Week 2 - The Modern Computer
What are ports,
What is the short term memory of ...,
What is often called the foundati...
157  cards
Course 1 Week 2 - Putting it All Together
What are the programs called that...,
What does the bios tell the cpu,
What does bios stand for
28  cards
Course 1 Week 2 Mobile Device Repair, Display Types
What is rma,
What should you do before sending...,
What are the top 2 technologies u...
24  cards
Course 1 Week 3 What's an Operating System?
What is the definition of an oper...,
What are the 2 main parts to an os,
What s the difference between the...
14  cards
Course 1 Week 3 Files and Systems
What are the 3 main components to...,
When we have a brand new hard dis...,
Why is it important to erase and ...
15  cards
Course 1 Week 3 Process Management, Memory Management, and Virtual Memory
What is definition of a process e...,
What is the definition of a program,
What s the difference between a p...
13  cards
Course 1 Week 3 I/O Management, User Space, Logs
What s an example of i o devices,
What does the kernel start up and...,
Does i o management just affect t...
17  cards
Course 1 Week 3 Boot Process, Boot Methods, Mobile OS
What do you call starting up a co...,
What is the boot process,
How are bootloaders configured
21  cards
Course 1 Week 3 Installing an Operating System, Virtual Machines, Installing Windows 10, Ubuntu, Chrome OS, Mac OS
4 questions to ask yourself when ...,
What 3 things do you do after sel...,
Which manufacturer has their own ...
31  cards
Course 1 Week 4 What is Networking? TCP/IP, The Web
What is a network,
What s the difference between wor...,
What are packets
39  cards
Course 1 Week 5 - Introduction to Software, Types of Software, Revisiting Abstraction, Managing Software
How is software and hardware diff...,
What is coding,
What are scripts
44  cards
Course 1 Week 6 - Troubleshooting Best Practices, Customer Service, Documentation
What is troubleshooting,
7 questions to ask the user,
What are bugs
18  cards
Week 1 Re-Review
What is character encoding,
What are transistors,
What are logic gates
14  cards
Week 2 Re-Review Computer Hardware - The Modern Computer
What are ports,
What size edb are there,
What are registers
18  cards
Week 2 Re-Review - Components
What are some examples of what yo...,
What are the 2 major types of cpu...,
To run a program what hardware ne...
51  cards

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IT Support Course 1

  • Class purpose General learning

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