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Tomas Gurny
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Decks in this class (7)
Vocab ITIL
Circumstance,
Conclusion,
Affordable
50
cards
Vocab ITSM
Výrazy z oblasti ITSM, různé zdroje
36
cards
ITIL Practitioner
4 components of the service defin...,
Service,
Service provider
18
cards
ITIL Basic
Service management,
Service,
Utility
21
cards
ITIL Service Strategy
Service strategy,
The main service strategy goal,
4 ps of service strategy
33
cards
ITIL Service Design
Scope of service design,
Goal of service design,
Business value of service design
15
cards
ITIL Service Transition
Business value of service transition,
Service transition processes,
Transition planning and support
24
cards
More about
ITIL
- Class purpose General learning
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