This class was created by Brainscape user Austin Graham. Visit their profile to learn more about the creator.

Flashcard maker: Austin Graham

Decks in this class (7)

1: Service Management As A Practice
The creator of this deck did not yet add a description for what is included in this deck.
43  cards
2: Understanding Service Strategy
The creator of this deck did not yet add a description for what is included in this deck.
52  cards
3: Service Strategy Processes
The creator of this deck did not yet add a description for what is included in this deck.
29  cards
5: Service Level Management: Aligning IT with Business Requirements
The creator of this deck did not yet add a description for what is included in this deck.
9  cards
4: Understanding Service Design
The creator of this deck did not yet add a description for what is included in this deck.
42  cards
6: The Other Service Design Processes
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103  cards
7: Service Design Roles
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25  cards

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ITIL Certification

  • Class purpose General learning

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