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Sophie Stevenson
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Decks in this class (29)
UB - role of businesses in society & customer satisfaction
What are benefits of good custome...,
Impact of poor customer service 2,
Ways to achieve customer service 3
28
cards
UB - Types of Business organisation & objectives
What is limited liability 1,
What are the features of a public...,
What is the objective of the publ...
25
cards
UB - External Factors
What are external factors pestec 1,
What is involved in the political...,
What is involved in the economic ...
7
cards
UB - internal factors
What are the internal factors 1,
How does human resources impact m...,
How does human resources impact e...
6
cards
UB - Stakeholder
What is owners shareholders inter...,
What are managers interests and i...,
What are employees interests and ...
10
cards
Marketing - Customers
What is market segmentation 1,
Examples of market segments 2,
What is the purpose of marketing 3
5
cards
Marketing - Market research
What is the purpose of market res...,
What are the methods of field res...,
What are some disadvantages of fi...
9
cards
Marketing - Product
What is the definition of product 1,
What are the stages of the produc...,
What is the definition of branding 2
9
cards
Marketing - price
What is the definition of price 1,
What are some pricing stratagies 2,
What are factors to consider when...
3
cards
Marketing - Place
What are the methods of distribut...,
What are the disadvantages of pro...,
What are the advantages of produc...
12
cards
Marketing - Promotion
What is the purpose of promotion 1,
What are the methods of promotion 2,
What are the types of advertising 3
5
cards
Marketing - Technology
What is the definition of e comme...,
What are the advantages of e comm...,
What are the disadvantages of e c...
10
cards
Operations - Suppliers
What is the production process 1,
What are the factors to consider ...,
What is cost of raw materials 3
11
cards
Operations - Inventory Management
Draw an inventory control diagram 1,
What is computerised stock control 2,
What are disadvantages of compute...
7
cards
Operations - Production
What are factors to consider when...,
What are the features of job prod...,
What are advantages of job produc...
11
cards
Operations - Quality
What are the quality methods 1,
What is quality control 2,
What are the advantages of qualit...
23
cards
Operations - Ethics & Environmental
How can a business be ethical and...,
What are ethical issues 2,
What are environmental issues 3
10
cards
Operations - Technology
What is robotics used in technolo...,
What is epos used in technology 2,
What is email used in technology 3
4
cards
People - Recruitment
What is a person specification 1,
What is internal recruitment 2,
Where can vacancies be advertised...
21
cards
People - Selection
What are the stages of the select...,
What is receive cv s and applicat...,
What is shortlisting 3
13
cards
People - Training
What are benefits of having well ...,
What is included in induction tra...,
What is induction training 3
13
cards
People - Motivating & Retaining
What are the benefits of having m...,
What are examples of financial in...,
What are examples of non financia...
13
cards
People - Legislation
What is the national minimum wage...,
What is the national living wage ...,
What is equality act 3
7
cards
People - Technology
How could emails be used in the h...,
What types of technology could be...,
How could video conferencing be u...
7
cards
Finance - Sources of Finance
0
cards
Finance - Break-Even
0
cards
Finance - Cash Budgets
0
cards
Finance - Income Statements
0
cards
Finance - Technology
0
cards
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Nat 5 Business Management
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