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operations management

This class was created by Brainscape user Mydori Nomura. Visit their profile to learn more about the creator.

By: Mydori Nomura
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Decks in this class (14)

Chapter 4: True/False
Competitive advantage denotes a f...,
Over time order qualifiers eventu...,
Experience attributes are those t...
14  cards
Chapter 4: Multiple Choice
Basic customer expectations are g...,
Goods and service features and pe...,
Which of the following is not one...
13  cards
Chapter 5: True/False
An artificial intelligence progra...,
The roots of cims began with nume...,
Flexible manufacturing systems co...
12  cards
Chapter 5: Multiple Choice
Which of the following is not an ...,
Which of the following relationsh...,
________ enables engineers to des...
13  cards
Chapter 6: True/False
The design of a good can be done ...,
The design of a service cannot be...,
Customer complaints as expressed ...
12  cards
Chapter 6: Multiple Choice
Service design must be addressed ...,
Customer _______ as expressed in ...,
An approach to guide the design c...
13  cards
Chapter 7: True/False
The three major types of goods an...,
Flow shop processes are organized...,
A cafeteria is an example of a fl...
12  cards
Chapter 7: Multiple Choice
Which of the following is not one...,
Which of the following is not one...,
Which of the following services i...
17  cards
Chapter 8: True/False
Four major layout patterns common...,
A process layout is an arrangemen...,
Product layouts are less flexible...
11  cards
Chapter 8: Multiple Choice
Once processes are selected and d...,
Which of the following is not one...,
Which of the following is not a c...
19  cards
Chapter 9: True/False
Each major player in the supply c...,
Dell inc carries no finished good...,
From the time a customer orders a...
10  cards
Chapter 9: Multiple Choice
An entity that might exist in the...,
Supply chains that focus on effic...,
The process of delaying product c...
10  cards
Chapter 13
Resource management,
Resources include,
Resources objectives
34  cards
Chapter 14
Scheduling,
Sequencing,
Scheduling applications and appro...
19  cards

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operations management

  • Class purpose General learning

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