This class was created by Brainscape user Shecka Melain. Visit their profile to learn more about the creator.
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Shecka Melain
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Decks in this class (11)
Characteristics of a Tourism and Hospitality Product
Tourism products cannot be seen t...,
Tourism products are primarily se...,
It is a characteristic of product...
7
cards
Key Components of Quality Management
Refers to identifying the quality...,
Is the decisive change in the pro...,
Pertains to the continuing effort...
4
cards
Total quality management (TQM)
The internal and exte mal custome...,
All employees participate in work...,
A process is a series of steps th...
11
cards
Moments of Truth
These happen when guest expectati...,
Moments orain these are the miser...,
Is the event where a person looks...
7
cards
Types of Customers
Are the essential type to please ...,
Are the best type for suggestive ...,
Wait for promos and markdowns off...
6
cards
Generic Competitive Edge Strategies
Focuses on increasing profits by ...,
Focuses on making a company s ser...,
Concentrates on developing servic...
3
cards
Strategizing for the Future
Refers to the age and generation ...,
Technological changes will contin...,
An organization must consider the...
9
cards
ASSUMPTIONS AND NATURE OF ARTS: CREATIVITY, IMAGINATION
It communicates emotions and idea...,
It reflects society s beliefs val...,
It engages artists and viewers em...
20
cards
SUBJECT AND CONTENT
Types refer to what the artist po...,
Realistically depicts recognizabl...,
Uses shapes colors forms and text...
11
cards
ARTISTS AND ARTISANS
Create original works of art expr...,
Are skilled craftspeople who crea...,
It pertains to the ideation proce...
13
cards
GAMABA
Also known as the national living...,
She was a renowned t boli dreamwe...,
She is a master of the banig weav...
16
cards
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qual
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