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Quality Management

This class was created by Brainscape user Jan Carsten. Visit their profile to learn more about the creator.

By: Jan Carsten
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Decks in this class (14)

Quality and Quality Assurance
What is quality according to phil...,
Conformance to specifications mea...,
What do we need to know in order ...
18  cards
Peugeot NQS
Before nqs what was the quality a...,
What were the key ideas behind th...,
What were the main steps of imple...
4  cards
Customer Focus
What is quality in the b2c contex...,
What us quality in b2c according ...,
What is the challenges regarding ...
6  cards
Zara Case Study
What does lean consist of,
What are the competitive advantag...,
Zara does not intend to create ne...
7  cards
Continous Improvement - Kaizen -
What is the rationale for continu...,
Define continuous improvement,
What are the essential ideas on p...
11  cards
AutoEuropa Case Study
What were the seven kpi s of vw,
Name four examples of actions car...,
What do all the improvements have...
6  cards
Quality Tools 1
Name the three rationales of proc...,
Name two types of acceptance samp...,
What is the negative aspect of ac...
18  cards
Quality Tools 2
Define a quality planning project,
Define quality control project,
Define quality improvement project
17  cards
Control Charts 1
In order to succeed spc requires,
What indicates assignable special...,
A process with only common causes...
11  cards
Control Charts 2
What is the difference between sp...,
What are pros and cons of the 2si...,
By decreasing alpha we increase b...
21  cards
Control Charts 3
What are the two uses for control...,
What are the two main purposes of...,
What are the four steps of implem...
9  cards
Process Capability
Name four characteristics of shor...,
Name fou characteristics of long ...,
Which indices address short term ...
12  cards
SPC vs EPC
Both spc and epc aim to reduce pr...,
What are three important steps of...,
Why is epc a good complement to s...
3  cards
TQM Lean Sis Sigma
What are the roots of tqm,
What are the eight primary elemen...,
Definition of lean
6  cards

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Quality Management

  • Class purpose General learning

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