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Decks in this class (23)
Facts about Salesforce purpose and function
Salesforce headquarters 1,
What is salesforce best known for 2,
What is the core purpose of sales...
48
cards
Configuration & Setup - Definitions & Core Concepts
Company info, fiscal year, users, profiles, roles, org security
40
cards
Object Manager & Lightning App Builder - Definitions & Core Concepts
Objects, fields, relationships, Lightning pages
41
cards
Sales & Marketing Apps - Definitions & Core Concepts
Opportunities, leads, campaigns, forecast settings
47
cards
Service & Support Apps - Definitions & Core Concepts
Cases, queues, assignment rules, knowledge management
41
cards
Productivity & Collaboration - Definitions & Core Concepts
Activities, Chatter, mobile app
55
cards
Data & Analytics Management - Definitions & Core Concepts
Data import/export, reports, dashboard
43
cards
Workflow & Automation - Definitions & Core Concepts
Flows, approval processes, Process Builder
44
cards
Security and Access - Definitions and Core Concepts
What are organization wide defaul...,
What are the three main owd setti...,
What does private mean in owd 3
42
cards
Object Manager & Lightning App Builder - Scenario-based questions
What should you use if your sales...,
A user reports that they can t se...,
You ve been asked to show the con...
30
cards
Configuration & Setup - Scenario-based questions
A company operates in the us and ...,
Your organization is expanding to...,
The cfo wants new users to automa...
32
cards
Workflow & Automation - Scenario-based questions
A manager wants an email alert wh...,
You need to automatically update ...,
Your company wants to assign new ...
41
cards
Sales & Marketing Apps - Scenario-based questions
A sales manager wants to ensure h...,
A marketing team wants to automat...,
Your company wants to track where...
68
cards
Service & Support Apps - Scenario-based questions
A customer s email to support isn...,
Support agents complain they aren...,
An admin needs cases from premium...
39
cards
Productivity & Collaboration - Scenario-based questions
A sales rep wants to collaborate ...,
A manager wants to automatically ...,
An account executive wants to pos...
41
cards
Data & Analytics Management - Scenario-based questions
An admin wants to import 10 000 n...,
A company wants to migrate 2 mill...,
A sales manager reports duplicate...
41
cards
Security & Access - Scenario-based questions
A sales rep can see an account re...,
A manager wants all subordinates ...,
A user can view records they do n...
40
cards
Service & Support Analytics - Definitions & Core Concepts
What is the main purpose of servi...,
What are key performance indicato...,
What is a case report used for 3
42
cards
Service & Support Analytics - Scenario-based questions
A support manager wants to know w...,
An executive asks for a dashboard...,
A customer success director wants...
40
cards
Salesforce technical information
What is the core architecture mod...,
What does multi tenancy mean in s...,
What is metadata in salesforce 3
51
cards
Agentforce - Top level things to know
What is agentforce 1,
How does agentforce differ from e...,
What is meant by agentic in sales...
46
cards
Salesforce Ecosystem, Certifications, and Career Path
What is the salesforce ecosystem 1,
How many salesforce customers are...,
What are the main salesforce prod...
49
cards
Salesforce architecture and platform infrastructure
What is the salesforce architectu...,
What does multi tenant mean in sa...,
What is metadata in salesforce 3
48
cards
More about
Salesforce Admin Study
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- Training purpose Unspecified
- Industry Unspecified
- Number of employees who could use this Unspecified
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