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Learn Customer Service

Study Customer Service using smart web & mobile flashcards created by top students, teachers, and professors. Prep for a quiz or learn for fun!
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  • Marketing
    Marketing

    Marketing

    By: Luke Makris
    intro marketing: Creating and Capturing Customer Value & Company and marketing strategy: Partnering to Build Customer Value and Relationships, Ch 3 Analyzing the marketing environment, Ch. 4 managing marketing Information to Gain Customer Insights ...
    7
    Decks
    321
    Flashcards
    17
    Learners
  • SHHS - GCSE Business - J204 Paper 2
    SHHS - GCSE Business - J204 Paper 2

    SHHS - GCSE Business - J204 Paper 2

    By: Anna Parkin
    4.1 Production Processes, 4.2 Quality of Goods and Services, 4.3 The Sales Process and Customer Service ...
    13
    Decks
    221
    Flashcards
    101
    Learners
  • Elements of Business Skills
    Elements of Business Skills

    Elements of Business Skills

    By: hei chin low
    Importance of Good Customer Service, Understanding Business Activities, Understanding Service Industries - Retail Industry ...
    4
    Decks
    127
    Flashcards
    36
    Learners
  • OU Management Spring 2018
    OU Management Spring 2018

    OU Management Spring 2018

    By: Gold Xiong
    Management Functions and HR Management, Activities of the management process, Org Structure & Behavior ...
    21
    Decks
    576
    Flashcards
    5
    Learners
  • MGMT 220: Marketing
    MGMT 220: Marketing

    MGMT 220: Marketing

    By: Kale Blakely
    Chapter 1: Marketing: Creating Customer Value and Engagement, Chapter 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships, Chapter 4: Managing Marketing Information to Gain Customer Insights ...
    10
    Decks
    581
    Flashcards
    6
    Learners
  • Collocations
    Collocations

    Collocations

    By: Yurii Yurii
    Masterclass, The environment, Customer service ...
    16
    Decks
    213
    Flashcards
    3
    Learners
  • Tourism management
    Tourism management

    Tourism management

    By: Jenny Chau
    Basic Facts, Chapter 1: The metamorphosis of services, Chapter 2: Special features of services ...
    13
    Decks
    139
    Flashcards
    12
    Learners
  • Quality customer care
    Quality customer care

    Quality customer care

    By: Jahi Estridge
    Principles of quality customer service, Knowing the customer, Attitude ...
    4
    Decks
    34
    Flashcards
    1
    Learner
  • Cert IV in Train Driving (Metro Trains)
    Cert IV in Train Driving (Metro Trains)

    Cert IV in Train Driving (Metro Trains)

    By: Amber Groll
    TTSA, OHS, Customer Service/Teams ...
    7
    Decks
    416
    Flashcards
    1
    Learner
  • Legal Services
    Legal Services

    Legal Services

    By: Cameron Drummond
    Regulation Introduction, Equality Act 2010, Money Laundering ...
    6
    Decks
    177
    Flashcards
    1
    Learner
  • SM
    SM

    SM

    By: Noa Aarts
    Chapter 1: Introduction to services, Chapter 2: Consumer behaviour in services, Chapter 3: Customer expectations ...
    16
    Decks
    146
    Flashcards
    1
    Learner
  • Marketing
    Marketing

    Marketing

    By: Renee Martell
    Chapter 8: Customer-Driven Marketing Strategy: Creating Value for Target Customers, Chapter 9: Products, Services, and Brands: Building Customer Value, Chapter 10: New-Product Development and Product Life-Cycle Strategies ...
    9
    Decks
    185
    Flashcards
    25
    Learners
  • Boostez votre score au TOEIC
    Boostez votre score au TOEIC

    Boostez votre score au TOEIC

    By: Yann Petitjean
    Fiche 1 - Accounting, Fiche 2 - Banking and finance, Fiche 3 - claims ...
    23
    Decks
    1,490
    Flashcards
    31
    Learners
  • Business-to-Business Sales and Marketing Management
    Business-to-Business Sales and Marketing Management

    Business-to-Business Sales and Marketing Management

    By: Marcus Pilgaard
    Introduction and Foundation, Value and strategic perspectives on business markets, Segmentation ...
    10
    Decks
    140
    Flashcards
    14
    Learners
  • Mrs Playfair's French vocab
    Mrs Playfair's French vocab

    Mrs Playfair's French vocab

    By: Gabriele shaw
    French Verbs, French Adjectives, French Colours ...
    18
    Decks
    2,919
    Flashcards
    5
    Learners
  • MKTG30003- Service & Relationship Marketing
    MKTG30003- Service & Relationship Marketing

    MKTG30003- Service & Relationship Marketing

    By: Hui Min Yau
    Lecture 1: Introduction to Service, Lecture 2: Buyer Behaviour, Lecture 3: Perceived Service Quality and Customer Satisfaction ...
    6
    Decks
    162
    Flashcards
    8
    Learners
  • EU Law B
    EU Law B

    EU Law B

    By: Sarah Hayward
    EU single market, Services, Services additional ...
    7
    Decks
    446
    Flashcards
    5
    Learners
  • Salesforce Admin study 06152019
    Salesforce Admin study 06152019

    Salesforce Admin study 06152019

    By: Tina Mccauley - OIT
    Orgainiation Setup, Sales and marketing applications, Activity management and collaboration ...
    10
    Decks
    243
    Flashcards
    59
    Learners
  • German
    German

    German

    By: Laetitia Dewavrin
    Nasty Nouns, Vicious Verbs, Falsche Freunde ...
    15
    Decks
    306
    Flashcards
    3
    Learners
  • Services, Technology & Marketing
    Services, Technology & Marketing

    Services, Technology & Marketing

    By: Alice Wachtmeister
    Marketing in the service economy, The service consumer, Development Service products and Brands ...
    10
    Decks
    190
    Flashcards
    7
    Learners
  • Business Studies AQA GCSE Flashcards
    Business Studies AQA GCSE Flashcards

    Business Studies AQA GCSE Flashcards

    By: Dylan Paez
    1.1 The Purpose And Nature Of Business, 1.2 Business Ownership, 1.3 Setting Business Aims And Objectives ...
    29
    Decks
    552
    Flashcards
    63
    Learners
  • prin of business
    prin of business

    prin of business

    By: SUMMERLYN LEBLANC
    customer service, Chapter 2 (test 1), chapter 3 ...
    4
    Decks
    71
    Flashcards
    1
    Learner
  • Laboratory Management
    Laboratory Management

    Laboratory Management

    By: Charles Casayuran
    Introduction to Laboratory Quality Management System, History and Organizations, Facilities and Safety ...
    11
    Decks
    406
    Flashcards
    7
    Learners
  • RST 325
    RST 325

    RST 325

    By: Cesar Salinas
    Distribution and Place, Customer Relationship and Loyalty, Service Environment ...
    5
    Decks
    54
    Flashcards
    1
    Learner
  • KS|FRE Vocabulary LVL1
    KS|FRE Vocabulary LVL1

    KS|FRE Vocabulary LVL1

    By: Romina Borges
    Customer Service, L1 Terminology, Types of Nurses ...
    12
    Decks
    854
    Flashcards
    6
    Learners
  • N5 Business Management
    N5 Business Management

    N5 Business Management

    By: Chloe Leaper
    Needs, wants, goods, services etc, The cycle of business, Factors of production ...
    46
    Decks
    515
    Flashcards
    5
    Learners
  • Higher Admin
    Higher Admin

    Higher Admin

    By: Melissa Smith
    Communication, Time & Task Management, Teams ...
    7
    Decks
    95
    Flashcards
    1
    Learner
  • PRIN MKTG
    PRIN MKTG

    PRIN MKTG

    By: Chanawee Kasuwan
    Chapter 1: Marketing — Creating and Capturing Customer Value, Chapter 3: Analyzing the Marketing Environment, Chapter 4: Managing Marketing Information — to Gain Customer Insights ...
    13
    Decks
    228
    Flashcards
    8
    Learners
  • CompTIA A+ 220-1001
    CompTIA A+ 220-1001

    CompTIA A+ 220-1001

    By: Nicholas Phelps
    SG: Assessment Test: 220-1001, SG: Ch 1: Motherboards, Processors, and Memory, SG: Ch 2: Internal Expansion, Storage Devices, and Power Supplies ...
    24
    Decks
    648
    Flashcards
    4,139
    Learners
  • Computing
    Computing

    Computing

    By: Nizar Tourabi
    1.1.1 Structure and function of processor (new), 1.1.2 Types of Processor (new), 1.1.3 Input Output Storage (new) ...
    31
    Decks
    611
    Flashcards
    10
    Learners

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