Chapter 3

Question 1

Communication

Answer 1

The process of exchanging information with others by sending and receiving messages

Question 2

Verbal communication

Answer 2

Communication involving the use of spoken or written words or sounds

Question 3

Nonverbal communication

Answer 3

Communication without words

Question 4

Cliché

Answer 4

Phrase that’s used over and over again and doesn’t really mean anything

Question 5

Syncope

Answer 5

Loss of consciousness; aka fainting

Question 6

Cyanotic

Answer 6

Blue or gray skin

Question 7

Anticoagulant

Answer 7

A substance that stops blood from clotting

Question 8

Hemostasis

Answer 8

The condition in which all of the body’s systems are balanced and are working together to maintain internal stability

Question 9

Hemoglobin

Answer 9

An oxygen-carrying protein in RBCs

Question 10

Documentation

Answer 10

In health care, the creation of a record of care given to a patient

Question 11

Incident

Answer 11

An accident, problem, or unexpected event during the course of care that’s not part of the normal routine in a healthcare facility

Question 12

Objective

Answer 12

Based on what a person sees, hears, touches, or smells

Question 13

Impairment

Answer 13

A loss of function or ability

Question 14

Populations

Answer 14

In health care, a particular and distinct group of patients

Question 15

Pediatrics

Answer 15

A branch of medicine dealing with people under 18

Question 16

Geriatrics

Answer 16

A branch of medicine dealing with elderly patients

Question 17

Developmental disability

Answer 17

A disability that’s present at birth or emerges during early adulthood that restricts physical and/or mental ability