You must have _____ for communication to occur
FEEDBACK
The communication process is a ___ that begins with a message and ends with feedback from the receiver.
loop
If there was no feedback, the sender doesn’t know if the message was understood or _______.
even received
The most neglected yet most vital for communication is _____.
listening
Allows healthcare workers to know when verbal doesn’t match non verbal
observing body language
Communication mistakes can lead to ________ in patient care.
serious errors