Chapter 4 | Safety and Security Systems

Question 1

How does RESTRICTED ACCESS pertain to safety?

Answer 1

Limiting outside access to your facility or parts of the facility can help ensure guest safety

Question 2

How does LIGHTING pertain to safety?

Answer 2

Adequate lighting will make it harder for criminals to conduct criminal activity on the property. Makes your guests and employees safer

Question 3

How does PARKING pertain to safety?

Answer 3

Should be well lit and monitored

Question 4

How does LANDSCAPING pertain to safety?

Answer 4

Must not create a place for a person to hide in such a way as to ambush a guest or employee

Question 5

How do SECURITY CAMERAS pertain to safety?

Answer 5

Monitor areas such as parking lots, entry ways, and lobbies.

Tapes should be viewed regularly

Question 6

How do SLIDING GLASS DOORS pertain to safety?

Answer 6

Need to be tempered glass

Need to have secondary locking systems

Question 7

How do DOORS TO HOTEL ROOMS pertain to safety?

Answer 7

1. Self-closing
2. Self-locking
3. Have a deadbolt locking system
4. Have a security bar or chain
5. Be of solid construction
6. Have a viewport

Question 8

How do WINDOWS pertain to safety?

Answer 8

1. Must have a locking system and should not open wide enough to climb through
2. Windows on upper floors should be tempered glass

Question 9

How do FLOORS pertain to safety?

Answer 9

Should not be a slipping or a tripping hazard. Pay close attention to areas that are likely to be wet, and areas next to walk-off mats by entry ways.

Question 10

How does WATER pertain to safety?

Answer 10

1. Water temperature should be no higher than 110F at the fixture
2. Constant pressure valves and/or constant pressure systems should be used on both hot and cold water pipes leading to the shower

Question 11

How do BATH AND SHOWER BARS pertain to safety?

Answer 11

Must be in correct location and be anchored to the wall so that they will not come loose when a guest pulls on them

Question 12

How does ELECTRICITY pertain to safety?

Answer 12

Ground fault interrupters are required for all bathroom electric outlets

Question 13

Describe the 5 R’s of key control

Answer 13

1. Rationale: Determine who should be able to access what. Includes creation of masters and submasters
2. Record: keep accurate record as to who has which keys and where they grant access
3. Retrieval: Must retrieve keys from departing guests, and employees
4. Rotation: Move locks around to confuse anyone who may have gained unauthorized access to any keys
5. Replacement: If keys are lost or stolen, the locks must be re-keyed

Question 14

Which of the 5 Rs of key control do not apply to a properly used electronic lock system?

Answer 14

Retrieval and Rotation

Question 15

Why are coded or electronic lock systems safer than the old key systems?

Answer 15

1. They are re-keyed for each guest

2. With many systems it is possible to track who enters the room

Question 16

What are the 5 Ts of a crime?

Answer 16

1. Targeting
2. Testing
3. Threatening
4. Transporting
5. Transaction

Question 17

How do you make a facility a “Hard Target” for terrorists?

Answer 17

1. Restrict access
2. Keep vehicles back from the facility
3. Be vigilant

Question 18

Describe a wet-pipe sprinkler system and location and problems

Answer 18

1. What: Water is in the pipes at all times and sprinkler heads are closed until a fire is detected by that sprinkler
2. Location: Places that don’t freeze
3. Problem: pipes can freeze in cold weather

Question 19

Describe a dry-pipe sprinkler system and location and problems

Answer 19

1. What: water enters the pipe when a fire is detected and sprinkler heads are closed until a fire is detected by that sprinkler
2. Location: Used in places that get very cold since the pipes won’t freeze
3. Problem: Slower response than wet-pipe system

Question 20

Describe a deluge system and location and problems

Answer 20

1. What: Sprinkler heads are always open so when a fire is detected, all sprinklers go off at the same time
2. Location: Anywhere that fire is likely to spread rapidly such as a warehouse
3. Problems: Can create a lot of water damage. Slower response than wet pipe system

Question 21

Describe a preactive sprinkler system and location and problems

Answer 21

1. What: Water enters when fire is detected, an alarm goes off giving a person time to put out the fire and shut off the system
2. Location: anywhere that water damage is a major concern
3. Problems: Slowest response rate

Question 22

Describe a misting sprinkler system and location and problems

Answer 22

1. What: Water enters the pipe when a fire is detected. Sprinkler heads are all opened on a particular line which contain chemicals that bind to the fuel initially and keeps misting to prevent fire from reigniting
2. Location: Commercial kitchens on exhaust hoods
3. Problems: Slower response than wet pipe system

Question 23

What are the four fire detection systems?

Answer 23

1. Heat
2. Smoke
   a. Photoelectric
   b. Ionizing
3. Flame
4. Manual

Question 24

Describe the heat fire detection system

Answer 24

Detects heat of the fire; Good for areas where there is a lot of dust or steam; Select based on detection temperature

Question 25

Describe the two smoke detection systems

Answer 25

1. Photoelectric: Detects fires that produce lots of dark smoke; Light is shined across a chamber in the detector; If smoke enters the chamber, it disrupts the beam of light and triggers the alarm 2. Ionizing: Detects fires that produce little to no smoke; A small amount of radioactive material ionizes the air in the detection chamber. The charged air conducts a small electrical current. When combustion gases enter the chamber, they disrupt the flow of electricity, triggering the alarm

Question 26

Describe the flame detection system

Answer 26

Detects fire that produces bright light. A photoelectric cell detects the light from the fire and triggers the alarm. Not useful if items in the room block the light from reaching the detector

Question 27

Describe the manual fire detection system

Answer 27

Considered by many to be the most reliable, however someone must be present and see the fire

Question 28

Where should lights be located for directing people to the exit to be effective during a fire and why?

Answer 28

On the floor, because the rising smoke will obscure any signs above doors

Question 29

What is responsible for the majority of deaths in a fire?

Answer 29

Carbon Monoxide (CO)

Question 30

What are the three reasons you should not stand up in a fire?

Answer 30

1. Smoke will make it impossible to see 2. The carbon monoxide in the smoke will asphyxiate you 3. The heat of the fire will sear your lungs