Executing

Question 1

The Direct and Manage Project Work process ensures both the planned project work and _______ are executed.

Answer 1

Approved change requests

Both planned project work and approved change requests are inputs to the Direct and Manage Project Work process.

Question 2

The deliverables produced by the Direct and Manage Project Work process are evaluated to confirm they meet quality standards during which process?

Answer 2

Control Quality

Question 3

The Direct and Manage Project Work process is where the “rubber meets the road” as the team executes the _______ defined in the project plans.

Answer 3

Planned project activities

Question 4

What are the raw observations/measurements produced as an output of the Direct and Manage Project Work process?

Answer 4

Work performance data

Work performance data are passed onto the processes in the Monitor and Control Process Group for analysis. Through analysis, the data are converted into work performance information.

Question 5

When a change request is approved in the Perform Integrated Change Control process, it flows back to the ________ process as an input.

Answer 5

Direct and Manage Project Work

Question 6

Which output document should the project team use to record problems, gaps, inconsistencies, and conflicts that occur during the Direct and Manage Project Work process?

Answer 6

Issue log

Question 7

Throughout the entire project, both best practices and problems must be codified and recorded on the _________.

Answer 7

Lessons learned register

Question 8

The _______ process translates the quality management plan into executable activities that integrate quality policies into the project.

Answer 8

Manage Quality process

Question 9

Which data representation technique used in the Manage Quality process breaks down the causes of a problem and organizes them into discrete branches, allowing root cause identification?

A) Flow chart
B) Cause-and-effect diagram
C) Affinity diagram
D) Scatter diagram

Answer 9

Cause-and-effect diagram

The cause-and-effect diagram is also known as the fishbone or Ishikawa diagram.

Question 10

True or false: The scatter diagram graphically shows the relationship between two variables.

Answer 10

True: The scatter diagram is a tool and technique used in the Manage Quality process that graphically shows the relationship between two variables.

Question 11

What is the term used to describe a set of structured observation techniques used to determine if project activities comply with policies, processes, and procedures?

Answer 11

Quality audit

Question 12

What is the key objective of the three resource management processes in the Executing Process Group?

Answer 12

The key objective of the resource management processes is to obtain, develop, and manage a team, resources, and procurements to complete all project work.

Question 13

Explain what the resource calendar does.

Answer 13

The resource calendar defines the exact time frames when each project resource is available to the project.

Question 14

Does a weak-matrix or strong-matrix organizational structure offer project managers less access/control of resources?

Answer 14

Weak-matrix

A weak-matrix organizational structure is closer to a projected structure. Therefore, the project manager has less authority to control resources.

Question 15

Which management plan instructs the way in which external resources are obtained?

Answer 15

Procurement management plan

The resource management plan instructs the way in which internal resources are obtained and the procurement management plan instructs on how to obtain external resources.

Question 16

_______ decision tools allow the project team to evaluate resource options and select the optimal mix to meet the project’s needs.

Answer 16

Multicriteria

Multicriteria decision tools are a key tool and technique of the Acquire Resources process. Criteria are weighted to reflect their relative importance. Selection criteria may include resource availability, cost, experience, or location.

Question 17

In order, name the five states of the Tuckman ladder, which is used to evaluate team development.

Answer 17

Forming, storming, norming, performing, adjourning

Question 18

Which key output produced by the Develop Team process allows the current status of team development to be addressed and tracked?

Answer 18

Team performance assessments

Question 19

The team’s overall performance can be improved through which four actions?

Answer 19

Training, coaching, mentoring, change requests

Question 20

The _______ defines in clear terms the team’s values and operating guidelines.

Answer 20

Team charter

The team charter is an input to the Develop Team process.

Question 21

_______ is the ability to identify, assess, and manage the emotions of oneself, others, and groups.

Answer 21

Emotional intelligence

Question 22

Name the five conflict resolution techniques defined in the Manage Team process.

Answer 22

Withdraw/avoid, smooth/accommodate, compromise/reconcile, force/direct, collaborate/problem solve.

Question 23

In which conflict resolution technique does the project manager retreat from the conflict?

Answer 23

Withdraw/avoid

This technique may cause an issue to worsen if the issue is not rectified.

Question 24

By leveraging which conflict resolution technique would you push your viewpoint through power, often creating a win-lose situation?

Answer 24

Force/direct

Question 25

Name the conflict resolution technique aimed at creating a win-win situation where both parties' viewpoints are shared and incorporated?

Answer 25

Collaborate/problem solve

Question 26

What is the potential downside of using the smooth/accommodate conflict resolution technique?

Answer 26

Risk of the issue not being adequately addressed Smooth/accommodate involves emphasizing agreement while ignoring/conceding differences in hopes of maintaining harmony.

Question 27

True or false: The Manage Communications process is conducted only once.

Answer 27

False: Manage Communications is an iterative process that is constantly collecting, evaluating, storing, and distributing information from updates, issues, and changes of other processes.

Question 28

The _______ is the software by which project information is distributed.

Answer 28

Project management information system (PMIS)

Question 29

What are the key objectives of the Implement Risk Responses process?

Answer 29

To minimize a project's risk exposure and maximize opportunities by implementing agreed-upon risk response plans.

Question 30

What is the name of the individual responsible for ensuring the risk response plans for a specific risk are fully implemented?

Answer 30

Risk owner

Question 31

During which process is the final agreement and contract with a seller completed?

Answer 31

Conduct Procurements

Question 32

What type of meeting is used to provide prospective contractors the opportunity to gain a deeper understanding of the procurement statement of work?

Answer 32

Bidder conference

Question 33

Which of the following is not a characteristic of a bidder conference? A) Defined meeting to provide detailed information B) Allows all sellers the opportunity to ask questions C) Each seller can only hear the responses to their question D) Non-disclosure agreements (NDAs) are often required

Answer 33

C) Each seller can only hear the responses to their question It is critical that no seller be provided preferential treatment in the bidder conference. By its nature the conference is open, and all sellers are provided the exact same information and can hear the responses to all questions.

Question 34

What is the term for a potential list of sellers within a competitive range?

Answer 34

Select sellers

Question 35

True or False: The person authorized to sign legal agreements is often a purchasing or legal representative, not the project manager.

Answer 35

True Due to the specialized nature of procurements and the liability involved, it is often not the project manager who is authorized to sign legal agreements.

Question 36

Which of the following documents are not provided to potential contractors? A) Source selection criteria B) Request for proposal C) Procurement statement of work

Answer 36

A) Source selection criteria The source selection criteria provide the internal logic by which contractors will be selected. This must not be distributed to the bidding contractors.

Question 37

The Manage Stakeholder Engagement and _______ processes work in concert; each focuses effort on aligning stakeholders and assisting in better decision making.

Answer 37

Manage Communications The stakeholder engagement and communications knowledge areas are linked. These two work together to achieve a similar goal of ensuring constant and appropriate flow of information to and from stakeholders.

Question 38

Which document is most likely used to record problems and concerns with project communication efforts? A) Issue log B) Assumption log C) Stakeholder register D) Communications management plan

Answer 38

A) Issue log Problems and concerns with stakeholder communications would be recorded on the issue log. The issue log is both an input and output of the Manage Stakeholder Engagement process. This document is constantly updated through the project.