Framework 4: Process Modelling

Question 1

Process Modeling — what does it help with?

Answer 1

Visualizing end to end workflows especially handoffs decisions and exceptions

Question 2

What is the main purpose of process modeling?

Answer 2

To create shared understanding and make invisible work visible

Question 3

Where do problems usually occur in processes?

Answer 3

At the seams including handoffs decision points and exceptions

Question 4

How does process modeling reduce misunderstandings?

Answer 4

By making the seams of a workflow visible so everyone shares the same understanding

Question 5

When should a BA use process modeling?

Answer 5

When workflows are complex cross functional or causing confusion or rework

Question 6

Do you need BPMN diagrams in interviews?

Answer 6

No the value is in thinking in flow not in notation

Question 7

What interview questions test process modeling?

Answer 7

Questions about alignment inefficiencies bottlenecks or cross functional coordination