Scope
range of activities that a firm performs internally, breadth of its products and service offerings, extent of its geographic market presence, and mix of businesses
Product-Market Growth Matrix
Exhibit 1-28 pg. 1-63
Diversification
Related Diversification Strategies
*
Strategic Fit
Exists when:
* there is potential for sharing expertise / assets that will have synergistic effects e.g. baby food manufacturer has effective market reearch that can be transferred to children’s apparel market research
* assets can be shared to lower costs e.g. plant can produce both lawnmowers and snowblowers
* brand identity can be transferred to support consumer reconigiton *
Unrelated Diversification Strategies
Industry Attractiveness
Assessed based on multiple factors
1. market size and growth trend
2. intensity of competition
3. emergency opportunities & threats
4. cross-industry strategic fit
5. resource requirements
6. macro-environmental effects
7. industry profitability
High IA + strong business unit competitive position = little competitive pressure, good profit margins, growing market size
High IA + weak business unit competition position = weak competitor / old tech / poor management in strong industry
Low AI + strong business unit competitive position = revenue down in segment, strong brand, acceptable profits
Low AI + weak business unit competitive position = profits down industry wide, weak brand, arrogant management
Global Expansion
Profit Sanctuary
International Strategies - Global/Multinational
* challenges
1. need for leaders who have global perspectives and cultural sensitivity
2. management is complex
3. product may be moving around more leading to increased costs for transportation / cross border tariffs
4. trades abilities to adapt to local markets
International Strategies - Transnational
International Strategy - Multidomestic/Multicountry
Horizontially Intregated Firm
produces or sells similar products in various geographical locations
Vertically Intregrated Firm
Merger
Vertical Intregation
-degree to which firm has decided to directly produce multiple value-adding stages from raw materials to sale of product to ultimate consume
-the more steps in sequence, the greater the vertical integration
-can provide more control over value chain and opportunities to lower costs
Challenges
* increases investment in industry and exposure to changes/negative trends
* if activity is not significant to org’s operations, output may not make its acquisition cost-efficient
Backward Intregration
-process of buying or owning elements of production cycle and channel of distribution back toward raw material suppliers
-focuses on activities located closer to origin of value chain
-offers more control over cost, time, quality of supplies –> competitive advantage when there are a few suppliers and they exert power over their customers
-significant investment in activity that is not one of org’s core competencies
Forward Integration
-process of buying or owning elements of production cycle
-channel of distribution forward toward the final customer
-can provide opportunity to gain more control over distribution and sale of their products/services
Outsourcing
-process of having suppliers provide goods/services that were previously provided internally
-involves substitution / replacement of internal capacity and production by that of the supplier
-opposite of integration / adds activities to its value chain system
-makes sense when activities can be performed better, more cheaply, or more quickly by a supplier
-comes with risks & loss of control –> products/services may not meet time, quantity, quality specs., prices may increase, supplier may have access to proprietary info
-should not include core competencies (activities that distinguish org from its competitors)
Subcontracting
-sending production work outside to another manufacturer
Strategic Drivers
-factors that influence business unit and manufacturing strategies
-start to identify during information-gathering phase of strategic planning
-can be external factors e.g. potential markets not being served or underserved by competitors or intense levels of competition that will require close control of costs
-can be internal factors e.g. capacity, expertise, and resources that can be used more fully to create a competitive advantage
Customer/Market Segments
-well-prepared market research will identify customer needs that can be tied to changes in specific attributes of existing products or might require new products
-helps determine if product loyalty is strong or weak
-provides background information on the gap between customer expectations and perceptions of a product
-2 approaches:
* inquiry - focus groups, telephone, online surveys
* observation - observation of customer product use in relevant conditions
Segmentation
-can be used to improve services or products for existing customers and determine prospective customers
-often used in starting stages of product design –> market analysis and surveys of existing customers
-Questions: who? where? when? why? what? how many?
-primary reason to identify and understand segments is to increase org’s profits over long term
-2 types: market and customer segmentation
Market Segmentation
-marketing strategy in which total market is disaggregated into submarkets or segments that share some measurable characteristics based on demographics, psychographics, lifestyle, geography, benefits, etc.
-broader form of customer segmentation
-typically used more at business strategy level