Repeat & Approve

Question 1

That makes sense.

Answer 1

I would want the same thing.

Question 2

You’re kidding!

Answer 2

That would make me mad.

Question 3

I hear you.

Answer 3

All you wanted was…

Question 4

You haven’t?

Answer 4

Terrific! why don’t I stop by…

Question 5

How are you doing?

Answer 5

I’m doing fantastic!

Question 6

What are the 3 Do’s?

Answer 6

1. Be Pleasant and Upbeat
2. Be Confident I AM the best Agent
3. Be the Expert and Lead
4. Be on their side, their Ally.

Question 7

What are the 3 Don’ts?

Answer 7

1. Do not Doubt Myself
2. Do not tell them they are wrong
3. Do not Argue

Question 8

You know, I can appreciate that…

Answer 8

And I’m curious…

Question 9

I understand that

Answer 9

And I’m curious…

Question 10

You’re right that

Answer 10

And I’m curious…

Question 11

I appreciate that

Answer 11

And I’m curious…