Resolving Conflicts

Question 1

What is a Conflict

Answer 1

A conflict occurs when 2 or more persons have an disagreement.

Question 2

Types of Conflicts

Answer 2

1. Interpersonal Conflict relates to conflict that occurs two people.
2. Intrapersonal Conflict

Intrapersonal conflict refers to internal struggles or conflicts that occur within an individual’s mind or psyche. This can include conflicts between different emotions, values, or desires, as well as conflicts between an individual’s thoughts, beliefs, and perceptions.

3. Intragroup Conflict

Intragroup conflict refers to conflicts that arise within a group or organization among its members. This type of conflict can occur due to various factors such as differences in personality, values, goals, or roles within the group. .

Question 3

What is conflict resolution

Answer 3

Conflict resolution is the satisfactory settlement of a Conflict.

Question 4

Conflict Management Approaches

Answer 4

1. Collaboration : In applying this approach, you work with the other party involved in the conflict to arrive to agreed solution.

Question 5

2. Compromise

Answer 5

In this approach you and the other party involved are able to give up something in order to reach a solution.

Question 6

3.Competition

Answer 6

In this approach, force intimidation to achieve your own objects in the conflict ( I win - you lose).

Question 7

4. Accommodation

Answer 7

Using this approach you surrender and allow the party to have their own way (I lose - you win)

Question 8

4. Accommodation

Answer 8

Using this approach you surrender and allow the party to have their own way (I lose - you win)

Question 9

5.Avoidances

Answer 9

In this approach one or both parties ignore the cause of the conflict (do nothing about it).

Question 10

The generation Gap

Answer 10

Generation Gap refers to the differences in actions, beliefs interest and opinions that exist between people form different age groups.