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johanna arbell
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Decks in this class (8)
ITSM 1
What types of ci s will be includ...,
Which field from the configuratio...,
Which of the following are define...
20
cards
ITSM 2
The problem table is extented fro...,
The problem manager wants the pro...,
Your problem manager has a struct...
20
cards
ITSM 3
Request goes to the review state ...,
On the unauthorized change proper...,
How do you describe the relations...
20
cards
ITSM 4
What module do you use to change ...,
By default when usning inbound ac...,
When using the email client what ...
20
cards
ITSM 5
Problem management provides what ...,
A tester reports a bug because th...,
Where can a change manager define...
20
cards
ITSM 6
Once a catalog item has been requ...,
Unless there are particular secur...,
Your customer is a data center th...
20
cards
ITSM 7
Your customer wants to use incide...,
Incident management includes limi...,
Your client indicates they would ...
20
cards
ITSM 8
What are the components of a flow...,
What are key relationships betwee...,
In release management what contro...
51
cards
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ITSM
- Class purpose General learning
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