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  • Operations Management
    Operations Management

    Operations Management

    By: Valentina Santini
    Operations Introduction & Strategy, Business Process Management, Capacity Management ...
    15
    Decks
    334
    Flashcards
    5
    Learners
  • Delta
    Delta

    Delta

    By: Marissa DePolo
    GS 1, EM 1, Emergency Equipment Preflight ...
    18
    Decks
    613
    Flashcards
    66
    Learners
  • Business
    Business

    Business

    By: Antony Colvin
    Starting a Business, Aims & Objectives, Business Plans ...
    26
    Decks
    204
    Flashcards
    39
    Learners
  • STAGE 1
    STAGE 1

    STAGE 1

    By: Isobel Tudor
    EMPLOYEE DEVELOPMENT, KEY KNOWLEDGE, CUSTOMER SERVICE ...
    5
    Decks
    46
    Flashcards
    9
    Learners
  • Class 228 - Cert IV
    Class 228 - Cert IV

    Class 228 - Cert IV

    By: Sophie Beyerle
    TTSA, COMMS, OH&S ...
    19
    Decks
    1,427
    Flashcards
    11
    Learners
  • CII - R01
    CII - R01

    CII - R01

    By: Jordan Sidaway
    2 - Retail Customers, 3 - Legal Concepts, 4 - Financial Services Regulation ...
    9
    Decks
    230
    Flashcards
    624
    Learners
  • Services Marketing
    Services Marketing

    Services Marketing

    By: Fleur Menue
    Ch 1: Introduction to Services, Ch 2: Consumer Behaviour in Services, Ch 3: Customer Expectations of Service ...
    16
    Decks
    233
    Flashcards
    4
    Learners
  • Interpretia
    Interpretia

    Interpretia

    By: Rocio Moreno
    Customer Service, Basic Medical, Finance ...
    5
    Decks
    83
    Flashcards
    1
    Learner
  • tp ex
    tp ex

    tp ex

    By: clinton stibbe
    Org Chart, Service Governance Definitions, Robberies/Hold-Ups 05–02 ...
    51
    Decks
    1,153
    Flashcards
    6
    Learners
  • Class 231 - Cert IV
    Class 231 - Cert IV

    Class 231 - Cert IV

    By: Bren Santurini
    TTSA, COMMS, DOP+GEN ...
    12
    Decks
    563
    Flashcards
    13
    Learners
  • Dynatrace Professional
    Dynatrace Professional

    Dynatrace Professional

    By: ToK G
    Synthetic Monitoring, RUM, Hosts ...
    25
    Decks
    276
    Flashcards
    128
    Learners
  • Management 2
    Management 2

    Management 2

    By: Heather Clark
    White Book- Chapters 14-16, Merchandising- Packet, Packet- Purchasing and Funeral Pricing ...
    31
    Decks
    1,024
    Flashcards
    34
    Learners
  • Edexcel IGCSE Spanish Vocabulary
    Edexcel IGCSE Spanish Vocabulary

    Edexcel IGCSE Spanish Vocabulary

    By: Isabel McCollin
    Life in town and rural life, Holidays, tourist info, and directions, Services (e.g. bank, post office) ...
    12
    Decks
    661
    Flashcards
    49
    Learners
  • FSRE - DipFA
    FSRE - DipFA

    FSRE - DipFA

    By: Stu Whisson
    1 - The Role & Structure of the Financial Markets, 2 - The Role of Government, 3 - Financial Services in the Wider Economy ...
    10
    Decks
    126
    Flashcards
    99
    Learners
  • HBA Service Bootcamp
    HBA Service Bootcamp

    HBA Service Bootcamp

    By: Adam Thornley
    Parts and equipment systems, Refrigeration, 4 Steps ...
    5
    Decks
    667
    Flashcards
    4
    Learners
  • ServiceNow
    ServiceNow

    ServiceNow

    By: andrew bowers
    Exam questions, Learning Domain 1 - Engagement Methodology and Project Planning, ServiceNow Implementation Cert quizlet ...
    16
    Decks
    943
    Flashcards
    326
    Learners
  • Marketing
    Marketing

    Marketing

    By: Amanda Kennedy
    Ch. 1 Marketing: Creating & Capturing Customer Value, Ch. 2 Company and Marketing Strategy: Partnering to Build Customer Relationships, Ch. 3 Analyzing the Marketing Environment ...
    16
    Decks
    320
    Flashcards
    65
    Learners
  • Metro Traineeship
    Metro Traineeship

    Metro Traineeship

    By: KT W
    Xtrap Traction Condensed, HCMT faults, Siemens Fault Finding ...
    32
    Decks
    2,375
    Flashcards
    60
    Learners
  • Class 232 - Cert IV
    Class 232 - Cert IV

    Class 232 - Cert IV

    By: Bren Santurini
    TTSA, COMMS, OH&S ...
    9
    Decks
    742
    Flashcards
    5
    Learners
  • MMK101
    MMK101

    MMK101

    By: Emily Sagolj
    Chapter 1: Marketing - Creating and Capturing Customer Value, Chapter 3: Analysing The Marketing Environment, Chapter 6: Customer-Driven Marketing Strategy (Creating Value for Target Customers) - incomplete ...
    8
    Decks
    249
    Flashcards
    75
    Learners
  • CSM ServiceNow Fund & Implement
    CSM ServiceNow Fund & Implement

    CSM ServiceNow Fund & Implement

    By: Mats F
    CSM Fundamentals PRICIPLES, CSM Fundamentals FOUNDATION DATA, CSM Fundamentals OPERATIONS ...
    9
    Decks
    267
    Flashcards
    17
    Learners
  • SENRI onboarding
    SENRI onboarding

    SENRI onboarding

    By: Yoshie Koyabayashi
    Login and Access, Activity Report and GPS Tracking, Sync and Refresh ...
    11
    Decks
    106
    Flashcards
    45
    Learners
  • Promotional: Step Up and Lead
    Promotional: Step Up and Lead

    Promotional: Step Up and Lead

    By: Erik Parson
    1. A Leader of One, 2. Leadership Traits, 3. Leadership Skills ...
    5
    Decks
    360
    Flashcards
    58
    Learners
  • Hospitality Marketing
    Hospitality Marketing

    Hospitality Marketing

    By: Ngan Tran
    Lesson 2, Chapter 1: Marketing: Creating Customer Value and Engagement, Chapter 2. Company and Marketing Strategy ...
    14
    Decks
    439
    Flashcards
    189
    Learners
  • R01
    R01

    R01

    By: Ellie Atkinson
    The UK Financial Services Industry: An Overview, Serving The Retail Customer, Principles And Rules Set Out In The Regulatory Framework ...
    10
    Decks
    416
    Flashcards
    421
    Learners
  • Recreation & Leisure Services
    Recreation & Leisure Services

    Recreation & Leisure Services

    By: Emma Stacey
    Customer Service Midterm
    1
    Decks
    17
    Flashcards
    1
    Learner
  • AWS Final Exam
    AWS Final Exam

    AWS Final Exam

    By: Jacqueline Huynh
    Module 1 - Introduction to Amazon Web Services, Module 2 - Compute in the Cloud, Module 3 - Global Infrastructure and Reliability ...
    50
    Decks
    541
    Flashcards
    73
    Learners
  • Buyer Behaviour
    Buyer Behaviour

    Buyer Behaviour

    By: Kouki Unknown
    Week 2: Customer Deviance during services, Customer role in Service
    2
    Decks
    20
    Flashcards
    1
    Learner
  • Captain Test
    Captain Test

    Captain Test

    By: Matthew Erb
    SOPs, Famous Fires, Customer Service ...
    14
    Decks
    2,042
    Flashcards
    16
    Learners
  • Marketing
    Marketing

    Marketing

    By: Walker G
    CHAPTER 1, Introduction (1), Introduction, Definitions, Marketing Concept, Selling Concept (1) ...
    55
    Decks
    1,159
    Flashcards
    18
    Learners

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