Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Learn Customer Services

Study Customer Services using smart web & mobile flashcards created by top students, teachers, and professors. Prep for a quiz or learn for fun!
Brainscape Certified flashcards
(0)
Decks
Flashcards
Learners
User Generated flashcards
(30)
Decks
Flashcards
Learners
  • Marketing
    Marketing

    Marketing

    By: Luke Makris
    intro marketing: Creating and Capturing Customer Value & Company and marketing strategy: Partnering to Build Customer Value and Relationships, Ch 3 Analyzing the marketing environment, Ch. 4 managing marketing Information to Gain Customer Insights ...
    7
    Decks
    321
    Flashcards
    17
    Learners
  • SHHS - GCSE Business - J204 Paper 2
    SHHS - GCSE Business - J204 Paper 2

    SHHS - GCSE Business - J204 Paper 2

    By: Anna Parkin
    4.1 Production Processes, 4.2 Quality of Goods and Services, 4.3 The Sales Process and Customer Service ...
    13
    Decks
    221
    Flashcards
    101
    Learners
  • Elements of Business Skills
    Elements of Business Skills

    Elements of Business Skills

    By: hei chin low
    Importance of Good Customer Service, Understanding Business Activities, Understanding Service Industries - Retail Industry ...
    4
    Decks
    127
    Flashcards
    36
    Learners
  • OU Management Spring 2018
    OU Management Spring 2018

    OU Management Spring 2018

    By: Gold Xiong
    Management Functions and HR Management, Activities of the management process, Org Structure & Behavior ...
    21
    Decks
    576
    Flashcards
    5
    Learners
  • MGMT 220: Marketing
    MGMT 220: Marketing

    MGMT 220: Marketing

    By: Kale Blakely
    Chapter 1: Marketing: Creating Customer Value and Engagement, Chapter 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships, Chapter 4: Managing Marketing Information to Gain Customer Insights ...
    10
    Decks
    581
    Flashcards
    6
    Learners
  • Collocations
    Collocations

    Collocations

    By: Yurii Yurii
    Masterclass, The environment, Customer service ...
    16
    Decks
    213
    Flashcards
    3
    Learners
  • Tourism management
    Tourism management

    Tourism management

    By: Jenny Chau
    Basic Facts, Chapter 1: The metamorphosis of services, Chapter 2: Special features of services ...
    13
    Decks
    139
    Flashcards
    12
    Learners
  • Quality customer care
    Quality customer care

    Quality customer care

    By: Jahi Estridge
    Principles of quality customer service, Knowing the customer, Attitude ...
    4
    Decks
    34
    Flashcards
    1
    Learner
  • Cert IV in Train Driving (Metro Trains)
    Cert IV in Train Driving (Metro Trains)

    Cert IV in Train Driving (Metro Trains)

    By: Amber Groll
    TTSA, OHS, Customer Service/Teams ...
    7
    Decks
    416
    Flashcards
    1
    Learner
  • Legal Services
    Legal Services

    Legal Services

    By: Cameron Drummond
    Regulation Introduction, Equality Act 2010, Money Laundering ...
    6
    Decks
    177
    Flashcards
    1
    Learner
  • SM
    SM

    SM

    By: Noa Aarts
    Chapter 1: Introduction to services, Chapter 2: Consumer behaviour in services, Chapter 3: Customer expectations ...
    16
    Decks
    146
    Flashcards
    1
    Learner
  • Marketing
    Marketing

    Marketing

    By: Renee Martell
    Chapter 8: Customer-Driven Marketing Strategy: Creating Value for Target Customers, Chapter 9: Products, Services, and Brands: Building Customer Value, Chapter 10: New-Product Development and Product Life-Cycle Strategies ...
    9
    Decks
    185
    Flashcards
    25
    Learners
  • Boostez votre score au TOEIC
    Boostez votre score au TOEIC

    Boostez votre score au TOEIC

    By: Yann Petitjean
    Fiche 1 - Accounting, Fiche 2 - Banking and finance, Fiche 3 - claims ...
    23
    Decks
    1,490
    Flashcards
    31
    Learners
  • Business-to-Business Sales and Marketing Management
    Business-to-Business Sales and Marketing Management

    Business-to-Business Sales and Marketing Management

    By: Marcus Pilgaard
    Introduction and Foundation, Value and strategic perspectives on business markets, Segmentation ...
    10
    Decks
    140
    Flashcards
    14
    Learners
  • Mrs Playfair's French vocab
    Mrs Playfair's French vocab

    Mrs Playfair's French vocab

    By: Gabriele shaw
    French Verbs, French Adjectives, French Colours ...
    18
    Decks
    2,919
    Flashcards
    5
    Learners
  • MKTG30003- Service & Relationship Marketing
    MKTG30003- Service & Relationship Marketing

    MKTG30003- Service & Relationship Marketing

    By: Hui Min Yau
    Lecture 1: Introduction to Service, Lecture 2: Buyer Behaviour, Lecture 3: Perceived Service Quality and Customer Satisfaction ...
    6
    Decks
    162
    Flashcards
    8
    Learners
  • EU Law B
    EU Law B

    EU Law B

    By: Sarah Hayward
    EU single market, Services, Services additional ...
    7
    Decks
    446
    Flashcards
    5
    Learners
  • Salesforce Admin study 06152019
    Salesforce Admin study 06152019

    Salesforce Admin study 06152019

    By: Tina Mccauley - OIT
    Orgainiation Setup, Sales and marketing applications, Activity management and collaboration ...
    10
    Decks
    243
    Flashcards
    59
    Learners
  • German
    German

    German

    By: Laetitia Dewavrin
    Nasty Nouns, Vicious Verbs, Falsche Freunde ...
    15
    Decks
    306
    Flashcards
    3
    Learners
  • Services, Technology & Marketing
    Services, Technology & Marketing

    Services, Technology & Marketing

    By: Alice Wachtmeister
    Marketing in the service economy, The service consumer, Development Service products and Brands ...
    10
    Decks
    190
    Flashcards
    7
    Learners
  • Business Studies AQA GCSE Flashcards
    Business Studies AQA GCSE Flashcards

    Business Studies AQA GCSE Flashcards

    By: Dylan Paez
    1.1 The Purpose And Nature Of Business, 1.2 Business Ownership, 1.3 Setting Business Aims And Objectives ...
    29
    Decks
    552
    Flashcards
    63
    Learners
  • prin of business
    prin of business

    prin of business

    By: SUMMERLYN LEBLANC
    customer service, Chapter 2 (test 1), chapter 3 ...
    4
    Decks
    71
    Flashcards
    1
    Learner
  • Laboratory Management
    Laboratory Management

    Laboratory Management

    By: Charles Casayuran
    Introduction to Laboratory Quality Management System, History and Organizations, Facilities and Safety ...
    11
    Decks
    406
    Flashcards
    7
    Learners
  • RST 325
    RST 325

    RST 325

    By: Cesar Salinas
    Distribution and Place, Customer Relationship and Loyalty, Service Environment ...
    5
    Decks
    54
    Flashcards
    1
    Learner
  • KS|FRE Vocabulary LVL1
    KS|FRE Vocabulary LVL1

    KS|FRE Vocabulary LVL1

    By: Romina Borges
    Customer Service, L1 Terminology, Types of Nurses ...
    12
    Decks
    854
    Flashcards
    6
    Learners
  • N5 Business Management
    N5 Business Management

    N5 Business Management

    By: Chloe Leaper
    Needs, wants, goods, services etc, The cycle of business, Factors of production ...
    46
    Decks
    515
    Flashcards
    5
    Learners
  • Higher Admin
    Higher Admin

    Higher Admin

    By: Melissa Smith
    Communication, Time & Task Management, Teams ...
    7
    Decks
    95
    Flashcards
    1
    Learner
  • PRIN MKTG
    PRIN MKTG

    PRIN MKTG

    By: Chanawee Kasuwan
    Chapter 1: Marketing — Creating and Capturing Customer Value, Chapter 3: Analyzing the Marketing Environment, Chapter 4: Managing Marketing Information — to Gain Customer Insights ...
    13
    Decks
    228
    Flashcards
    8
    Learners
  • CompTIA A+ 220-1001
    CompTIA A+ 220-1001

    CompTIA A+ 220-1001

    By: Nicholas Phelps
    SG: Assessment Test: 220-1001, SG: Ch 1: Motherboards, Processors, and Memory, SG: Ch 2: Internal Expansion, Storage Devices, and Power Supplies ...
    24
    Decks
    648
    Flashcards
    4,139
    Learners
  • Computing
    Computing

    Computing

    By: Nizar Tourabi
    1.1.1 Structure and function of processor (new), 1.1.2 Types of Processor (new), 1.1.3 Input Output Storage (new) ...
    31
    Decks
    611
    Flashcards
    10
    Learners

Knowledge Genome

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions