Itil 2011 Foundation Flashcards & Quizzes | Brainscape

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ITIL Foundations

ITIL Foundations

By: Kevin Cravey

ITIL Glossary Terms

1

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256

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1

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ITIL 4 Foundations

ITIL 4 Foundations

By: Jacob O’Donnell

Understand the key concepts of service management, Understand how the ITIL guiding principles can help an organization adopt and adapt service management, Understand the four dimensions of service management

7

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74

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1

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ITIL Foundation

ITIL Foundation

By: Phoebe WARNER

Deck 1

1

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103

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1

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ITIL Foundation

ITIL Foundation

By: Alvin M.

ITIL Foundation

1

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61

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1

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ITIL Foundation

ITIL Foundation

By: Debbie Davis

Acronyms, Processes, Service Lifecycle

5

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57

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1

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ITIL 4 Foundation

ITIL 4 Foundation

By: Christopher Jones

Module 1: The Four Dimensions of Service Management, Module 2 - Key Service Management Concepts

2

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39

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1

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ITIL Foundation

ITIL Foundation

By: T S

Basic Definitions, Guiding Principles

2

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39

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1

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ITIL 4 Foundation

ITIL 4 Foundation

By: James Hirsch

Lesson 1, Lesson 3

2

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24

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1

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ITIL Foundations

ITIL Foundations

By: Clayton Collins

Practice Questions

1

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50

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1

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ITIL 4 Foundations

ITIL 4 Foundations

By: Forrest Ansell

Terms & Definitions

1

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41

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1

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ITIL 4 Foundations

ITIL 4 Foundations

By: Riley Castelli

Vocab

1

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15

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1

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ITIL Foundations

ITIL Foundations

By: Michael Cowdrey

Foundations

1

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30

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1

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ITIL Foundation

ITIL Foundation

By: Jennifer Toren

Chapter 1 - Introduction, Chapter 5 - ITIL Management Practices, Chapter 4 - The ITIL Service Value System (SVS)

5

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32

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1

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My ITIL 4 Foundation

My ITIL 4 Foundation

By: Amber Newcomb

ITIL 4, Definitions

2

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29

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1

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ITIL Foundations Lynda

ITIL Foundations Lynda

By: Pieter-Andries van der Berg

Service Lifecycle

1

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26

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1

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EX0-101 (ITIL Foundation Certification)

EX0-101 (ITIL Foundation Certification)

By: Jim Moldenhauer

EX0-101 Deck 1

1

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20

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1

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ITIL Foundations 4

ITIL Foundations 4

By: Unknown Unknown

Lesson 1, Lesson 2

2

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15

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1

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ITIL 4 Foundations (Personal)

ITIL 4 Foundations (Personal)

By: Phillip Burk

Service, Organizations and Roles, Value in ITSM

28

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95

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1

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Itil Foundation

Itil Foundation

By: Eliane Alves

Estrategia de Serviços, Desenho do Serviço, Transição do Serviço

5

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24

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1

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