Study Guide for ITIL

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ITIL 4 Foundation (2023)

ITIL 4 Foundation (2023)

By: Adam Patrick

Lesson 1: IT Service Management, Lesson 2: ITIL Guiding Principles, Lesson 3: Four Dimensions of Service Management

7

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169

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2

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ITIL Sample 1

ITIL Sample 1

By: Tyler Saxton

Sample 1

1

Decks

40

Flashcards

1

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ITIL v4

ITIL v4

By: Lane M

Lesson 1, Lesson 2, Lesson 3

6

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65

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1

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Itil

Itil

By: chicken pizza

ITIL Core

1

Decks

54

Flashcards

1

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ITIL

ITIL

By: conner wilson

ITIL 4 Glossary

1

Decks

69

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1

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ITIL foundation

ITIL foundation

By: Matthew Gale

management practices

1

Decks

67

Flashcards

1

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ITIL N689

ITIL N689

By: T E513

QUIZ 1, QUIZ 2, Quiz 3

8

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190

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6

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ITIL 4 Questões

ITIL 4 Questões

By: Diego Gomes

Questões

1

Decks

30

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1

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ITIL V4 Foundations Exam

ITIL V4 Foundations Exam

By: Victoria Lankton

ITIL V4 Foundation Exam, ITIL Practices

2

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377

Flashcards

1

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ITIL

ITIL

By: Phat Mouse

ITIL Brain Dump

1

Decks

33

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1

Learner
ITIL Foundation Exam

ITIL Foundation Exam

By: Jan Mathorne

Exam case 1

1

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40

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9

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ITIL 4

ITIL 4

By: Caitlin Kemp

Section 2

1

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24

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1

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ITIL

ITIL

By: bree summers

Section 1, Section 2, Section 3

6

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204

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1

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ITIL ⭐️⭐️ Specialist Drive Stakeholder Value

ITIL ⭐️⭐️ Specialist Drive Stakeholder Value

By: Denis C

ITIL4-DSV, Module 1, Module 2: Explore

9

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114

Flashcards

4

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ITIL 4

ITIL 4

By: Selina A

Terminology

1

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57

Flashcards

1

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ITIL

ITIL

By: hilde hemelaers

ITIL

1

Decks

64

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1

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ITIL

ITIL

By: Matthew Helm

Service Operation, Service Transition, Service Strategy

3

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154

Flashcards

5

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ITIL 4

ITIL 4

By: Kenn Lim -

Key concepts of service management, Key concepts of creating value with services, Key concepts of service relationships

8

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122

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1

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ITIL 4

ITIL 4

By: Melody Williams

ITIL Vocab, Main Vocabulary

2

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235

Flashcards

4

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ITIL 4

ITIL 4

By: Philip Weinholtz

ITIL 4 & Service Value System, Service Value Chain (SVC), 4 Dimensions of Service Management

6

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41

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2

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ITIL 4

ITIL 4

By: Gary Baker

1. Understand the key concepts of service management 1.1 Recall the definition of:, 1. Understand the key concepts of service management 1.2 Describe the key concepts of creating value with services:, 1. Understand the key concepts of service management 1.3 Describe the key concepts of service relationships:

12

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104

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5

Learners
ITIL DPI

ITIL DPI

By: Katalin Kiss

Key concepts from Direct , Plan and Improve, Understanding the area of responsibility, Using continuous improvement

3

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47

Flashcards

6

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ITIL V4 - Foundations

ITIL V4 - Foundations

By: William McCullough

ITIL - Overview

1

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78

Flashcards

7

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ITIL V4

ITIL V4

By: Christopher Brown

Key Concepts of Service Management, ITIL Practices

2

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34

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1

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ITIL 4

ITIL 4

By: Phil Frank

15 foundational practices, IT service management, ITIL Guiding Principles

4

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83

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1

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ITIL v4 Foundation Study cards

ITIL v4 Foundation Study cards

By: Aaron Stratton

Definitions, Concepts, Practices

3

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36

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7

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ITIL Foundation Course

ITIL Foundation Course

By: SUTHARSAN Krishnamoorthy

ITIL Introduction, Service Strategy (SS), Service Design (SD)

6

Decks

80

Flashcards

6

Learners
ITIL V4

ITIL V4

By: Chelsea Campbell

ITIL Vocab

1

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76

Flashcards

1

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COPY from other ITIL 4 Drive Stakeholder Value

COPY from other ITIL 4 Drive Stakeholder Value

By: Kimberly Passick

Objective 1.1 Understand the concept of the customer journey, CramCard

2

Decks

77

Flashcards

5

Learners
ITIL

ITIL

By: David McMullen

4 Dimensions of Service Management, Key Service Management Concepts, Service Value Chain

5

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35

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1

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Tags: ITIL, Professional Certifications, Technology Certifications

ITIL Flashcards

ITIL 4 Foundation (2023)

By: Adam Patrick

ITIL Sample 1

By: Tyler Saxton

ITIL v4

By: Lane M

Itil

By: chicken pizza

ITIL

By: conner wilson

ITIL foundation

By: Matthew Gale

ITIL N689

By: T E513

ITIL 4 Questões

By: Diego Gomes

ITIL V4 Foundations Exam

By: Victoria Lankton

ITIL

By: Phat Mouse

ITIL Foundation Exam

By: Jan Mathorne

ITIL 4

By: Caitlin Kemp

ITIL

By: bree summers

ITIL ⭐️⭐️ Specialist Drive Stakeholder Value

By: Denis C

ITIL 4

By: Selina A

ITIL

By: hilde hemelaers

ITIL

By: Matthew Helm

ITIL 4

By: Kenn Lim -

ITIL 4

By: Melody Williams

ITIL 4

By: Philip Weinholtz

ITIL 4

By: Gary Baker

ITIL DPI

By: Katalin Kiss

ITIL V4 - Foundations

By: William McCullough

ITIL V4

By: Christopher Brown

ITIL 4

By: Phil Frank

ITIL v4 Foundation Study cards

By: Aaron Stratton

ITIL Foundation Course

By: SUTHARSAN Krishnamoorthy

ITIL V4

By: Chelsea Campbell

COPY from other ITIL 4 Drive Stakeholder Value

By: Kimberly Passick

ITIL

By: David McMullen

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