Internal stakeholders
Employees
Managers/ directors
Shareholders
External stakeholders
Customers Suppliers Pressure groups Government Competitors
Stakeholders
A person or organisation that has direct unrest in the business
What employees want
High wage/ salary and good working conditions
Managers and directors
Satisfy shareholders
Shareholders
Increase in share price and high dividend payments
Customers
Value for money and good after sales service
Suppliers
Paid on time
Government
Taxes paid and a creation of jobs within the community
Competitors
Bankruptcy of other businesses
Pressure groups
Ethical treatment of staff and environment