3.10.1 - managing change

Question 1

what are 3 challenges to managers when making change?

Answer 1

• employees being resistant to change
• having good communication to make sure change is well executed
• tracking/evaluating progress that the change makes to decide if it is beneficial

Question 2

3 examples of internal changes…

Answer 2

• desire to grow
• new management
• need of a new organisational structure

Question 3

3 examples of external change…

Answer 3

• competition
• technological change
• economy (recession)

Question 4

what is planned change?

Answer 4

when there is a plan for something that is expected to happen, it is more organised

Question 5

what is unforeseen change?

Answer 5

when you have to react to events and there may be no plan

Question 6

what is incremental change?

Answer 6

long term change that involves gradual adjustments and employees to adapt to continuous improvements

Question 7

what is disruptive change?

Answer 7

big change that can happen all at once

Question 8

what are 3 benefits of change?

Answer 8

• encourages new employees to join you
• makes the business more competitive
• better ability to deal with external changes

Question 9

what are 3 advantages of a flexible organisation?

Answer 9

• customising products for customers
• can achieve flexible pricing
• enhances productivity

Question 10

what are 3 disadvantages of a flexible organisation?

Answer 10

• can lead to confusion + people doing different things
• may not have the resources they need to allocate to people
• may be difficult to separate work and home life

Question 11

what is meant by an organic structure?

Answer 11

flat, decentralised and informal with a value placed on collaboration

Question 12

what is meant by a mechanistic structure?

Answer 12

tall, formal and centralised structure (often big organisations)

Question 13

what is the difference between information management and knowledge management?

Answer 13

information management means you get information from a written source

whereas…

knowledge management is when information Is gathered from someone who knows

Question 14

what are 3 barriers to change?

Answer 14

• costs
• employee resistance
• resources