CompTIA A+ Flashcards

(1353 cards)

1
Q

…What port does HTTP use?

A

Port 80 (TCP)

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2
Q

What port does HTTPS use?

A

Port 443 (TCP)

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3
Q

What port does FTP use for control?

A

Port 21 (TCP)

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4
Q

What port does FTP use for data transfer?

A

Port 20 (TCP)

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5
Q

What port does SSH use?

A

Port 22 (TCP)

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6
Q

What port does Telnet use?

A

Port 23 (TCP)

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7
Q

What port does SMTP (sending email) use?

A

Port 25 (TCP)

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8
Q

What port does POP3 (receiving email) use?

A

Port 110 (TCP)

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9
Q

What port does IMAP (receiving email) use?

A

Port 143 (TCP)

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10
Q

What port does DNS use?

A

Port 53 (UDP/TCP)

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11
Q

What port does RDP (Remote Desktop Protocol) use?

A

Port 3389 (TCP)

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12
Q

What port does SMB (Windows file sharing) use?

A

Port 445 (TCP)

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13
Q

What port does NetBIOS use?

A

Ports 137-139 (TCP/UDP)

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14
Q

What port does LDAP (directory services) use?

A

Port 389 (TCP/UDP)

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15
Q

What port does LDAPS (secure LDAP) use?

A

Port 636 (TCP)

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16
Q

What port does SNMP use?

A

Port 161 (UDP)

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17
Q

What port does SNMP Trap use?

A

Port 162 (UDP)

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18
Q

What port does NTP (Network Time Protocol) use?

A

Port 123 (UDP)

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19
Q

What port does Kerberos use?

A

Port 88 (TCP/UDP)

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20
Q

What port does Syslog use?

A

Port 514 (UDP)

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21
Q

What port does SFTP (Secure File Transfer Protocol) use?

A

Port 22 (TCP)

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22
Q

What port does FTPS (FTP Secure) use?

A

Ports 989 & 990 (TCP)

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23
Q

What port does VPN (PPTP) use?

A

Port 1723 (TCP)

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24
Q

What port does L2TP use?

A

Port 1701 (UDP)

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25
What port does IPSec use?
Ports 500, 4500 (UDP)
26
What port does MySQL use?
Port 3306 (TCP)
27
What port does PostgreSQL use?
Port 5432 (TCP)
28
What port does SQL Server use?
Port 1433 (TCP)
29
Is DNS only UDP?
No, it uses TCP for zone transfers.
30
Does HTTPS use both TCP and UDP?
No, only TCP.
31
What's the difference between SFTP and FTPS?
SFTP uses SSH; FTPS uses SSL/TLS
32
What is a router?
Connects multiple networks and routes packets based on IP addresses (Layer 3).
33
What is a switch?
Connects devices within the same LAN, forwards data based on MAC addresses (Layer 2).
34
What is a hub?
Sends data to all ports; no intelligence (Layer 1). Causes network collisions.
35
What is a bridge?
Divides LANs into segments; filters traffic using MAC addresses.
36
What is a modem?
Converts digital to analog (and vice verse) for internet over phone/cable lines.
37
What is a firewall?
Filters network traffic using security rules (Layer 3-7)
38
What is an access point (AP)?
Provides wireless connectivity for Wi-Fi devices.
39
What is a repeater?
Regenerates and amplifies a weak signal.
40
What is a gateway?
Translates data between different network protocols.
41
What is a proxy server?
Acts as an intermediary between client and internet, caching or filtering data.
42
What is a VPN concentrator?
Manages and encrypts VPN connections
43
What is a NAS device?
Network-Attached Storage; allows file sharing across a network.
44
What is a UTM (Unified Threat Management) device?
Combines multiple security features like firewall, antivirus, and IDS/IPS
45
What is an IDS?
Monitors traffic and alerts on suspicious activity.
46
What is an IPS?
Monitors and actively blocks malicious traffic.
47
What is Cat5e cable?
Supports up to 1 Gbps, 100 MHz.
48
What is Cat6 cable?
Supports up to 10 Gbps, 250 MHz, up to 55m
49
What is a Cat6a cable?
Supports 10 Gbps up to 100m
50
What is Cat7 cable?
Shielded, supports 10+ Gbps, 600 MHz
51
What is fiber optic cable?
Uses light for data, immune to EMI.
52
What is the difference between single-mode and multimode fiber?
Single-mode = long distance (laser), Multimode = short distance (LED).
53
What is a coaxial cable used for?
Cable internet, CCTV, antennas
54
What connector does Ethernet use?
RJ45
55
What connector does telephone use?
RJ11
56
What connectors are used for fiber?
SC, ST, LC
57
What tools are used for cabling?
Crimper, punch-down tool, cable tester, tone generator, loopback plug.
58
What are the private ranges?
10.0.0.0-10.255.255.255; 172.16.0.0-172.31.255.255; 192.168.0.0-192.168.255.255
59
What is a subnet mask for most home networks?
255.255.255.0
60
What is the purpose of DHCP?
Automatically assigns IP addresses
61
What is DNS used for?
Resolves domain names to IP addresses
62
What is NAT?
Converts private IPs to public for internet access.
63
What is IPv4 vs IPv6?
IPv4 = 32-bit addresses; IPv6 = 128-bit addresses
64
What is a default gateway?
The router that connects a device to another network (e.g., Internet).
65
What is Loopback IP?
127.0.0.1 - used for testing network stack.
66
What does ipconfig do?
Displays IP configuration (Windows)
67
What does ping do?
Tests connectivity between two hosts
68
What does tracert do?
Shows the path packets take to a destination
69
What does nslookup do?
Looks up DNS information
70
What does netstat do?
Displays active network connections
71
What does net use do?
Connects to shared resources
72
What does net share do?
Displays or creates shared folders.
73
What is a loopback plug used for?
Tests a network port's transmit/receive capability.
74
What is a tone generator and probe used for?
Locates cables and verifies continuity
75
What is a multimeter used for?
Tests voltage, current, and cable continuity.
76
What is Wireshark used for?
Captures and analyses network traffic packets.
77
What does SDN stand for?
Software-Defined Networking.
78
What is the main idea behind SDN?
To separate the control plane from the data plane, allowing network control to be managed by software instead of hardware.
79
What is the control plane?
The part of a network device (like a router or switch) that makes decisions about where traffic is sent (the "brain").
80
What is the data plane (or forwarding plane)?
The part that actually moves packets based on instructions from the control plane (the "hands").
81
In SDN, where is the control plane moved to?
It's moved to central controller - a software-based system that manages multiple devices.
82
What is the SDN controller?
The centralised software brain that communicates with all network devices and decides how they should handle traffic.
83
What protocol does SDN often use between the controller and devices?
OpenFlow (a common SDN communication protocol).
84
What's the main benefit of SDN?
Centralised control, flexibility, automation, and easier network management.
85
How is SDN different from traditional networking?
Traditional networking configures each device manually; SDN configures them centrally through software.
86
What are some use cases of SDN?
Cloud computing, data centers, virtual networks, and network automation.
87
What is network virtualisation in SDN?
Creating multiple virtual networks on the same physical hardware (like multiple VLANs but more advanced).
88
What is network orchestration?
The process of automatically coordinating network devices and services through SDN software.
89
What are some SDN benefits for businesses?
Faster deployment, easier scalability, improved security policies, and reduced manual errorss.
90
What layer of the OSI model does SDN mostly operate on?
Primarily Layer 3 (Network) but can influence Layers 2-7 through its software control
91
What organisation defines Wi-Fi standards?
IEEE (Institute of Electrical and Electronics Engineers) - specifically 802.11.
92
What does "802.11" refer to?
The family of standards that define wireless LAN (WLAN) networking.
93
What frequency bands are used by Wi-Fi?
2.4 GHz and 5 GHz (and 6 GHz for Wi-Fi 6E / 7).
94
What does "GHz" measure?
Frequency - higher GHz = faster potential speed, shorter range.
95
What are the 802.11 standards in order?
a, b, g, n, ac, ax, be.
96
What band does 802.11a use?
5 GHz
97
What is the max speed of 802.11a?
54 Mbps
98
What band does 802.11b use?
2.4 GHz
99
What is the max speed of 802.11b?
11 Mbps
100
What band does 802.11g use?
2.4 GHz
101
What is the max speed of 802.11g?
54 Mbps
102
What band does 802.11n use?
2.4 GHz and/or 5 GHz (dual band).
103
What technology does 802.11n introduce?
MIMO (Multiple Input, Multiple Output) for higher speeds.
104
What is the max speed of 802.11n?
Up to 600 Mbps
105
What band does 802.11ac use?
5 GHz only
106
What technology improves speed in 802.11ac?
MU-MIMO (Multi-User MIMO) and wider channels.
107
What is the max speed of 802.11ac?
Up to 1.3 Gbps or more
108
What band does 802.11ax (Wi-Fi 6) use?
2.4 GHz and 5 GHz (and 6 GHz for Wi-Fi 6E)
109
What is the max speed of 802.11ax?
Up to 10 Gbps+
110
What technology does 802.11ax introduce?
OFDMA (Orthogonal Frequency Division Multiple Access) for efficiency and less latency
111
What is 802.11be (Wi-Fi 7)?
The upcoming standard using 2.4/5/6 GHz, speeds up to 30 Gbps+, and advanced efficiency.
112
What does "Wi-Fi 6E" mean?
It's Wi-Fi 6 extended to the 6 GHz band for more channels and less interference.
113
What is SSID?
Service Set Identifier - the name of a wireless network
114
What is BSSID?
The MAC address of a specific access point
115
What's the typical range of 2.4 GHz Wi-Fi?
Around 45 m indoors / 90 m outdoors.
116
What's the typical range of 5 GHz Wi-Fi?
Around 30 m indoors
117
What causes interference on 2.4 GHz?
Bluetooth devices, microwaves, cordless phones.
118
What are the non-overlapping channels on 2.4 GHz?
Channels 1, 6, 11
119
What security standards should I know?
WEP (weak), WPA, WPA2, WPA3 (strongest).
120
What does OFDMA stand for?
Orthogonal Frequency Division Multiple Accesss.
121
What wireless standard introduced OFDMA?
802.11ax (Wi-Fi 6).
122
What's the purpose of OFDMA?
To increase efficiency by allowing multiple users to transmit data simultaneously on different sub-channels within the same Wi-Fi channel.
123
How does OFDMA differ from OFDM?
OFDM (Orthogonal Frequency Division Multiplexing) divides a channel into subcarriers for one user at a time. OFDMA extends this by letting multiple users share those subcarriers at once.
124
What's the real-world benefit of OFDMA?
Less latency, better performance in crowded environments (like offices, schools, or apartments).
125
What band(s) support OFDMA?
Both 2.4 GHz and 5 GHz (and 6 GHz in Wi-Fi 6E)
126
What's the role of the AP in OFDMA?
The access point schedules which sub-channels each client can use - improving coordination and reducing collisions.
127
What does IP stand for?
Internet Protocol
128
What's the main purpose of IP?
To provide logical addressing and routing for network communication
129
What's the bit length of an IPv4 address?
32 bits
130
What's the bit length of an IPv6 address?
128 bits
131
How many total IPv4 addresses exist?
About 4.3 billion (2³²)
132
How many total IPv6 addresses exist?
About 3.4 × 10³⁸ (2¹²⁸) - practically unlimited
133
What's the format of IPv4 addresses?
Decimal numbers separated by dots
134
What's the format of IPv6 addresses?
Hexadecimal numbers separated by colons
135
What notation shortens IPv6 addresses?
You can remove leading zeros and replace consecutive groups of zeros with :: (only once per address)
136
Does IPv4 use NAT (Network Address Translation)?
Yes - to extend limited address space.
137
Does IPv6 need NAT?
No - it has a vast address space for every device
138
What type of broadcasting does IPv4 use?
IPv4 supports broadcast traffic
139
What replaces broadcast in IPv6?
Multicast and anycast (IPv6 does not use broadcast)
140
What version supports auto-configuration without DHCP?
IPv6 supports SLAAC (Stateless Address Auto Configuration)
141
Which protocol does IPv6 use for address resolution?
NDP (Neighbour Discovery Protocol) replaces ARP from IPv4
142
What's the loopback address in IPv4?
127.0.0.1
143
What's the loopback address in IPv6?
::1
144
What's the default subnet mask in IPv4?
Depends on the class (A, B, C)
145
What replaces subnet masks in IPv6?
Prefix length notation (e.g., /64)
146
Which version includes IPSec by default?
IPv6 (built-in), while IPv4 uses it optionally
147
How many header fields does IPv4 have vs IPv6?
IPv4 = 12 fields, IPv6 = 8 simpler fields.
148
What's a common IPv6 transition mechanism?
Dual stack, tunneling, translation between IPv4 and IPv6 networks
149
Why do we need IPv4-IPv6 transition methods?
Because many networks still use IPv4 while newer systems use IPv6 - both must communicate during the transition period.
150
What are the three main IPv6 transition methods?
Dual Stack, Tunneling, and Translation
151
What is Dual Stack?
A method where a device runs both IPv4 and IPv6 simultaneously, handling whichever version the other device supports.
152
Advantage of Dual Stack?
Most flexible and efficient - full support for both protocols without conversion overhead.
153
What is Tunneling?
Encapsulating IPv6 packets inside IPv4 packets to send them across an IPv4 network.
154
Example of tunneling protocol?
6to4, ISATAP, or Teredo
155
When is tunneling used?
When IPv6 networks are separated by an IPv4-only network in between.
156
What is Translation?
Converting IPv6 packets to IPv4 (and vice versa) so that IPv4-only and IPv6-only hosts can communicate.
157
Example of translation method?
NAT64/DNS64 (Network Address Translation 64)
158
Main drawback of translation?
Can cause loss of functionality and increased latency because of protocol conversion
159
What does DHCP stand for?
Dynamic Host Configuration Protocol
160
What is the purpose of DHCP?
To automatically assign IP addresses and other network settings (like subnet mask, gateway, DNS) to devices.
161
What type of addressing does DHCP use?
Dynamic addressing - IPs are leased to devices temporarily.
162
What are the other two types of IP assignment?
Static (manually set) and Automatic Private IP Addressing (APIPA)
163
What's the APIPA range in IPv4?
169.254.0.0 - 169.254.255.255 (used when DHCP fails).
164
What does DORA stand for?
Discover, Offer, Request, Acknowledge.
165
What is the DORA process used for?
It's the 4-step handshake used by DHCP to assign an IP address to a client.
166
Step 1 - Discover
The client broadcasts a DHCP Discover message to find available DHCP servers.
167
Step 2 - Offer
A DHCP server responds with an Offer, proposing an IP address and configuration
168
Step 3 - Request
The client requests to use the offered IP address
169
Step 4 - Acknowledge
The DHCP server acknowledges and confirms the IP lease - assignment complete
170
What port does DHCP use?
UDP 67 (server) and UDP 68 (client)
171
What happens if no DHCP server responds?
The device self-assigns an APIPA address (169.254.x.x) and can only communicate locally.
172
How long does a DHCP lease typically last?
Depends on network settings - usually 24 hours or more
173
What's the purpose of DHCP reservation?
To assign a specific IP address to a device based on its MAC address (ensures the same IP every time).
174
What's a static IP address?
A manually configured IP that doesn't change, often used for servers or printers.
175
What does a DHCP relay agent do?
Forwards DHCP requests from clients in other subnets to the central DHCP server.
176
What are the three main methods of assigning IP addresses?
Static, Dynamic (DHCP), and Automatic (APIPA)
177
What is a Static IP address?
An IP manually assigned to a device that never changes
178
When are static IPs typically used?
For servers, printers, routers, or network devices that need consistent addresses.
179
What are the advantages of static IPs?
Predictable, reliable for hosting or remote access.
180
What are the disadvantages of static IPs?
Must be configured manually, risk of human error, and no automatic updates
181
What is a Dynamic IP address?
An IP assigned automatically by a DHCP server and leased temporarily
182
What are the advantages of dynamic IPs?
Easy to manage, no manual setup, reduces address conflicts.
183
What's a disadvantage of dynamic IPs?
IPs can change, so not ideal for servers that need a fixed address.
184
What is APIPA short for?
Automatic Private IP Addressomg
185
When does APIPA occur?
When a device fails to reach a DHCP server, it self-assigns a local IP.
186
What is the APIPA address range?
169.254.0.0 - 169.254.255.255
187
Can APIPA devices access the internet?
No - they can only communicate locally with other APIPA devices.
188
Why is APIPA useful?
Provides limited local connectivity even if DHCP is unavailable.
189
What protocol helps detect IP conflicts for APIPA addresses?
ARP (Address Resolution Protocol) checks if the IP is already in use
190
What does DNS stand for?
Domain Name System
191
What is the main purpose of DNS?
To translate domain names (like google.com) into IP addresses that computers understand.
192
What type of address resolution does DNS perform?
Hostname > IP address.
193
What't the opposite of DNS lookup?
Reverse lookup - resolves IP > hostname.
194
What port does DNS use?
UDP port 53 (and TCP 53 for larger queries).
195
What is a DNS server?
A server that stores and manages records mapping domain names to IP addresses.
196
What is a DNS client (or resolver)?
A device that queries DNS servers to resolve domain names.
197
What file can store manual name mappings locally?
The hosts file (located in /etc/hosts on Linux/macOS or C:\Windows\System32\drivers\etc\hosts on Windows).
198
What is a Forward Lookup Zone?
A DNS zone that maps hostnames to IP addresses.
199
What is a Reverse Lookup Zone?
A DNS zone that maps IP addresses to hostnames.
200
What is a DNS record?
A data entry in DNS that defines a mapping or configuration for a domain
201
What does an A record do?
Maps a hostname to an IPv4 address.
202
What does an AAAA record do?
Maps a hostname to an IPv6 address.
203
What does a CNAME record do?
Maps a domain alias to another domain name (e.g., mail.example.com > example.com)
204
What does an MX record do?
Specifies the mail exchange server for email routing.
205
What does an NS record do?
Identifies the authoritative name servers for the domain.
206
What does a PTR record do?
Used in reverse lookups - maps an IP address to a hostname.
207
What does an SOA record contain?
Information about the start of authority - the main DNS server for the zone and version data.
208
What is DNS caching?
The temporary storage of resolved DNS queries to improve performance and reduce network traffic.
209
What command checks DNS resolution in Windows?
nslookup or ping [hostname]
210
What command checks DNS resolution in Linux/macOS?
dig, nslookup, or host
211
What is Dynamic DNS (DDNS)?
A service that automatically updates DNS records when a device's IP changes
212
What's the role of a DNS forwarder?
Forwards DNS requests from local clients to an external DNS server (e.g., Google's 8.8.8.8).
213
What are common public DNS servers?
Google: 8.8.8.8 / 8.8.4.4, Cloudflare: 1.1.1.1, OpenDNS: 208.67.222.222 / 208.67.220.220.
214
How does a DNS hierarchy work?
Starts at the root servers, goes to TLD servers (e.g., .com, .org), then to authoritative servers for the specific domain.
215
What does DHCP stand for?
Dynamic Host Configuration Protocol.
216
What is the main function of DHCP?
To automatically assign IP addresses and network settings (like subnet mask, gateway, DNS) to clients.
217
What ports does DHCP use?
UDP 67 (server) and UDP 68 (client)
218
What type of addressing does DHCP provide?
Dynamic addressing - IPs are leased for a specific time.
219
What is a DHCP scope?
The range of IP addresses that a DHCP server can assign to clients
220
What other settings (besides IP) can DHCP provide?
Subnet mask, default gateway, DNS servers, domain name, lease duration, and WINS servers.
221
What is a DHCP lease?
The temporary assignment of an IP address to a device for a set time.
222
What happens when a lease expires?
The client must renew the lease or receive a new IP address.
223
What is DHCP reservation?
A specific IP address permanently assigned to a device's MAC address (ensures the same IP every time)
224
When would you use a DHCP reservation?
For servers, printers, routers, or VoIP phones that need fixed IPs.
225
What is a DHCP exclusion range?
IP addresses within the scope that the DHCP will not assign - usually for static IPs.
226
What is a DHCP relay agent?
A device that forwards DHCP requests between subnets when the DHCP server is on a different network.
227
What's the purpose of DHCP relay?
To allow centralised DHCP management across multiple subnets
228
What protocol does DHCP relay use?
BOOTP (Bootstrap Protocol) or DHCP forwarding mechanisms
229
What is the DORA process in DHCP?
Discover > Offer > Request > Acknowledge.
230
What does a DHCP Discover message do?
The client broadcasts to find available DHCP servers.
231
What does DHCP Offer message do?
The server offers an available IP and configuration
232
What does a DHCP Request message do?
The client requests to use the offered IP.
233
What does a DHCP Acknowledge message do?
The server confirms the lease - configuration complete
234
What happens if no DHCP server responds?
The device uses APIPA (169.254.x.x) for local-only communication.
235
What's the benefit of using DHCP?
Simplifies IP management, reduces configuration errors, and saves admin time.
236
What's the downside of DHCP?
Devices may change IPs, and if the DHCP server fails, new devices can't join until it's restored.
237
What command renews a DHCP lease in Windows?
ipconfig /renew
238
What command releases a DHCP lease in Windows?
ipconfig /release
239
What command shows DHCP info (IP, gateway, DNS)?
ipconfig /all
240
What does VLAN stand for?
Virtual Local Area Network
241
What does VPN stand for?
Virtual Private Network
242
What is the main purpose of a VLAN?
To logically segment a physical network in to smaller, isolated broadcast domains
243
What is the main purpose of a VPN?
To securely connect remote users or sites over an untrusted (public) network like the Internet.
244
What OSI layer does a VLAN operate?
Layer 2 (Data Link Layer)
245
What OSI layer does a VPN primarily operate on?
Layer 3 (Network Layer) or above
246
What device is typically used to configure VLANS?
A managed switch.
247
What device is typically used to configure VPNs?
A VPN server, router, or firewall.
248
How are devices in different VLANs separated?
They are on different broadcast domains and need a router or Layer 3 switch to communicate.
249
How does a VLAN improve security?
It isolates traffic between departments or device groups (e.g., HR, IT, Guests).
250
How does a VPN improve security?
It encrypts traffic between endpoints, preventing eavesdropping and data theft.
251
What protocol is commonly used for VLAN tagging?
IEEE 802.1Q.
252
What is VLAN tagging?
Adding a VLAN ID to Ethernet frames so devices know which VLAN the traffic belongs to.
253
What is a trunk port?
A switch port that carries traffic from multiple VLANs using tags.
254
What is an access port?
A switch port assigned to a single VLAN (untagged traffic).
255
What are common VLAN IDs?
1 (default), 10, 20, 30, etc. - ID range is 1-4094.
256
What is a VPN tunnel?
An encrypted pathway between two endpoints over the Internet.
257
What's the difference between site-to-site and remote-access VPNs?
Site-to-site: connects whole networks. Remote-access: connects individual users to a network.
258
What is the most common VPN protocol?
IPSec (Internet Protocol Security)
259
Name other VPN protocols
PPTP, L2TP, SSTP, IKEv2, and OpenVPN.
260
What's the main advantage of using a VPN?
Secure communication over public networks and remote access to private resources.
261
Can VLANS and VPNs be used together?
Yes. VLANs segment traffic internally; VPNs secure traffic externally.
262
What command can verify VLAN configuration on a Cisco switch?
show vlan brief
263
What command shows VPN connection info in Windows?
rasdial or check via Network Connections > VPN
264
What are the main types of Internet connections?
DSL, Cable, Fiber, Satellite, Cellular, Dial-up, and ISDN.
265
What does DSL stand for?
Digital Subscriber Line
266
What medium does DSL use?
Telephone lines (copper).
267
Can you use the phone while using DSL?
Yes. DSL uses different frequencies for data and voice.
268
What's the speed range for DSL?
Up to around 100 Mbps download, depending distance and provider
269
What does ADSL stand for?
Asymmetric Digital Subscriber Line - faster download, slower upload.
270
What is SDSL?
Symmetric DSL - equal upload and downloads speeds often for businesses.
271
What medium does cable Internet use?
Coaxial cable (same as cable TV).
272
What's the typical speed for cable Internet?
100 Mbps to 1 Gbps or higher.
273
What technology allows many users to share the same cable bandwidth?
DOCSIS (Data Over Cable Interface Specification)
274
What medium does fiber Internet use?
Glass or plastic fiber-optic cables using light signals.
275
What's the main advantage of fiber?
Extremely high speed (up to multiple Gbps) and low latency
276
What's the main disadvantage of fiber?
Limited availability and higher installation cost
277
What medium does satellite Internet use?
Microwave radio signals to satellites in orbit.
278
What's the main advantage of satellite Internet?
Works in remote or rural areas where wired service isn't available
279
What's the main disadvantage of satellite Internet?
High latency and weather interference.
280
What does cellular Internet use?
Mobile networks (3G, 4G LTE, 5G) for Internet access.
281
What's the main advantage of cellular Internet?
Mobility and flexibility - can work almost anywhere with cell coverage.
282
What's the main disadvantage of cellular Internet?
Data caps, variable speeds, and signal strength limitations.
283
What is dial-up Internet?
A connection that uses traditional phone lines and modems to dial an ISP.
284
What's the maximum speed of dial-up?
Around 56 Kbps - very slow by modern standards.
285
What does ISDN stand for?
Integrated Services Digital Network.
286
What's the difference between ISDN and DSL?
Both use phone lines, but ISDN is older, slower, and uses digital signaling over circuit-switched connections
287
What is hotspot tethering?
Sharing a cellular data connection from a smartphone to other devices via Wi-Fi or USB
288
What is line-of-sight Internet?
Uses wireless radio or microwave antennas between two fixed points (used in rural or business links).
289
What is a broadband connection?
Any high-speed Internet that's always on, including DSL, cable, fiber, and cellular.
290
What is a LAN?
Local Area Network - connects devices within a limited area (e.g., office, home, campus).
291
What is the main characteristic of a LAN?
High speed, low latency, privately owned.
292
What is a WLAN?
Wireless Local Area Network - a LAN using Wi-Fi instead of cables.
293
What device creates a WLAN?
A Wireless Access Point (WAP).
294
What is a WAN?
Wide Area Network - connects multiple LANs over large geographic areas.
295
Who typically manages a WAN?
Telecommunications providers or ISPs.
296
Give an example of a WAN
The Internet or a corporate network linking branch offices.
297
What is a MAN?
Metropolitan Area Network - spans a city or large campus, connecting multiple LANs.
298
Give an example of a MAN.
City-wide Wi-Fi or university campus network.
299
What is a PAN?
Personal Area Network - connects devices close to one person (within ~10 meters).
300
Examples of PAN devices?
Bluetooth, smartphones, smartwatches, wireless headsets.
301
What is a SAN?
Storage Area Network - connects servers to shared storage devices (like RAID arrays).
302
What is the purpose of a SAN?
Provides high-speed, block-level access to data storage for enterprise servers.
303
What is a CAN?
Campus Area Network - a network connecting multiple LANs in a university, business park, or military base.
304
What is an intranet?
A private internal network used by an organisation
305
What is an extranet?
A restricted external network that allows partners or vendors limited access to the intranet
306
What is the Internet?
The global network of interconnected WANs and LANs using TCP/IP
307
What is a peer-to-peer (P2P) network?
A network where each device acts both client and server, sharing files directly.
308
What is a client-server network?
A network where clients request resources from a central server that manages data and access.
309
Which network type is most common in small offices?
LAN or WLAN using a router to connect to the the Internet.
310
Which network type is best for large organisation with multiple locations?
WAN (often using leased lines or VPNs)
311
Which technology connects networks over fiber optic or leased lines?
WAN technology such as MPLS or Metro Ethernet.
312
What is a cloud network?
A network hosted and managed remotley via Internet-based services (IaaS, SaaS, etc.)
313
What is a crimper used for?
To attach connectors (like RJ45) to network cables by pressing metal pins into the wires
314
What is an RJ45 connector used for?
Terminating Ethernet cables (Cat5e/Cat6) for network connections
315
What is an RJ11 connector used for?
Connecting telephone lines (DSL or analog phones)
316
What is a loopback plug used for?
Testing network interfaces by sending signals back to the same device - helps verify NIC or port functionality.
317
What is a punch-down tool used for?
To connect wires into patch panels or keystone jacks on structured cabling systems
318
What does a cable tester do?
Checks for correct wiring, continuity, and shorts in network cables.
319
What does a tone generator and probe (fox and hound) do?
Sends a tone through a cable, and the probe detects it - used to trace cables through walls or racks.
320
What is a multimeter used for in networking?
Measures voltage, resistance, and continuity - helps detect bad cables or faulty power.
321
What is a time domain reflectometer (TDR) used for?
Tests copper cables to detect breaks, shorts, or distance to faults.
322
What is an optical time domain reflectometer (OTDR)?
Tests fiber optic cables for breaks, signal loss, or connector quality.
323
What is a Wi-Fi analyzer?
Scans wireless networks for signal strength, interference, and channel usage.
324
What is a protocol analyzer (packet sniffer)?
Captures and analyses network traffic packets (e.g., Wireshark).
325
What is a network analyser used for?
Measures network performance, detects bottlenecks and tests throughput.
326
What is a punch-down block?
A panel (e.g., 110 block) where twisted-pair cables are terminated in structured cabling.
327
What is a patch panel?
A central termination point that connects incoming cables to network equipment with patch cords.
328
What is a cable certifier?
Verifies that a cable meets performance standards (Cat5e, Cat6, etc.) - used for professional installations.
329
What is a media converter?
Converts one type of media to another (e.g., fiber to Ethernet).
330
What is a butt set?
A handheld device used by technicians to test and monitor telephone lines.
331
What is a punch-down block label used for?
Identifies cable pairs and keeps the panel organised and traceable
332
What is a loopback adapter?
A plug that loops outgoing signals back into the port - used for NIC testing (especially in laptops or servers).
333
What is a cable stripper?
Removes insulation from cables before crimping connectors.
334
What is a PoE tester?
Checks if Power over Ethernet is being correctly supplied to a device.
335
What tool is used to test fiber connections?
OTDR, light meter, or visual fault locator (VFL)
336
What tool helps locate EMI or Wi-Fi interference?
Wi-Fi analyzer or spectrum analyzer.
337
What tool is used to verify signal continuity in copper wire?
Multimeter or cable tester
338
What are the three main types of network cables?
Twisted-pair (copper), Coaxial, and Fiber-optic
339
What does UTP stand for?
Unshielded Twisted Pair.
340
What does STP stand for?
Shielded Twisted Pair
341
What's the difference between UTP and STP?
STP has metal shielding to protect against EMI; UTP does not.
342
What type of connector do Ethernet cables use?
RJ45 (8P8C) connector.
343
What is the maximum length of an Ethernet cable (Cat5e/Cat6)?
100 meters
344
What does Cat5 support?
Up to 100 Mbps (Fast Ethernet)
345
What does Cat5e support?
Up to 1 Gbps (Gigabit Ethernet)
346
What does Cat6 support?
Up to 10 Gbps over 55 meters
347
What does Cat6a support?
10 Gbps up to 100 meters with improved shielding.
348
What does Cat7 support?
10 Gbps+, fully shielded, often uses GG45 or Tera connectors
349
What is Cat8 used for?
Data centres - supports 25 to 40 Gbps up to 30 meters
350
What is plenum-rated cable (CMP)?
Cable with a fire-resistant jacket for use in air ducts or ceilings.
351
What is PVC cable?
Standard cable not fire-resistant; cheaper but not for plenum use.
352
What is a crossover cable?
Connects similar devices (e.g., PC to PC, switch to switch) - Tx and Rx pairs are swapped.
353
What is a straight-through cable?
Connects different devices (e.g., PC to switch, router to modem).
354
What is an Ethernet patch cable?
A short, flexible cable used to connect devices within racks or patch panels.
355
What are the two wiring standards for RJ45 connectors?
T568A and T568B
356
What's the difference between T568A and T568B?
The green and orange pairs are swapped.
357
What's the colour order of T568B?
1) Orange/White, 2) Orange, 3) Green/White, 4) Blue, 5) Blue/White, 6) Green, 7) Brown/White, 8) Brown.
358
What type of cable is used for cable Internet?
Coaxial cable (RG-6 or RG-59)
359
What connector does coaxial cable use?
F-type or BNC connector
360
What is RG-6 typically used for?
Cable TV and broadband Internet
361
What is RG-59 typically used for?
Short-distance video or older CCTV systems
362
What is the core difference between RG-6 and RG-59?
RG-6 has thicker insulation and lower signal loss.
363
What are the two main types of fiber-optic cable?
Single-mode fiber (SMF) and Multi-mode fiber (MMF)
364
What colour is single-mode fiber usually?
Yellow jacket
365
What colour is multi-mode fiber usually?
Orange or aqua jacket
366
What is the core size of single-mode fiber?
Around 9 microns
367
What is the core size of multi-mode fiber?
50 or 62.5 microns
368
What is the maximum distance for single-mode fiber?
Up to tens of kilometres (long distance)
369
What is the maximum distance for multi-mode fiber?
Typically up to 2 km, depending on speed.
370
What connector types are used for fiber?
LC, SC, ST, and MTRJ
371
What does LC stand for?
Lucent Connector - small form factor, common modern networks
372
What does SC stand for?
Subscriber Connector - push-pull design
373
What does ST stand for?
Straight Tip - bayonet-style twist lock.
374
What is MTRJ?
Mechanical Transfer Registered Jack - duplex fiber connector with both fibers in one plug.
375
What type of light does single-mode fiber use?
Laser
376
What type of light does multi-mode fiber use?
LED
377
What is the main advantage of fiber over copper?
Longer distance, higher bandwidth, immune to EMI.
378
What is the downside of fiber?
Expensive and fragile - requires special handling
379
What is plenum vs riser cable difference?
Plenum (CMP): fire-resistant for air spaces. Riser (CMR): fire-resistant for vertical shafts but not air ducts.
380
What is a rollover cable (console cable)?
A Cisco console cable - connects a PC to a router's console port (RJ45 <> DB9).
381
What's the purpose of PoE (Power over Ethernet)?
Delivers power and data over one Ethernet cable to devices like IP cameras or access points.
382
What type of light source does multi-mode fiber use?
LED (Light-Emitting Diode)
383
What fiber type supports longer distances?
Single-mode fiber (SMF).
384
What fiber type is typically cheaper and used for short distances?
Multi-mode fiber (MMF).
385
What is the maximum distance or single-mode fiber?
Up to tens of kilometres (often 40-80 km or more)
386
What is the maximum distance of multi-mode fiber?
Around 600 meters to 2 kilometres, depending on the speed.
387
What phenomenon limits multi-mode fiber distance?
Modal dispersion - multiple light paths arriving at different times.
388
What does single-mode fiber avoid modal dispersion?
Because it carries a single light path (mode) straight through.
389
What is the main advantage of fiber over copper?
Higher bandwidth, longer distance, and immunity to EMI.
390
What is a fiber strand composed of?
Core, cladding, buffer, and jacket.
391
What is the cladding in fiber optics?
The reflective layer that keeps light signals inside the core via total internal reflection.
392
What is the total internal reflection?
The principle that keeps light bouncing within the core without escaping.
393
What are LC, SC, ST, and MTRJ?
Common fiber-optic connector types.
394
What does LC stand for and look like?
Lucent Connector - small, square, push-pull style. Common in modern networks.
395
What does SC stand for and look like?
Subscriber Connector - larger push-pull connector, square-shaped.
396
What does duplex fiber mean?
Fiber that uses two strands - one for transmit (Tx), one for receive (Rx).
397
What does simplex fiber mean?
One-way communication - only one strand used.
398
What is single-mode fiber best used for?
Long-distance connections like ISPs, backbones, and inter-building links.
399
What is multi-mode fiber best used for?
Short-range connections like LANs and data centres.
400
What is an SFP module?
Small Form-factor Pluggable transceiver - converts electrical to optical signals for network devices.
401
What are SFP+ and QSFP used for?
Higher-speed fiber connections - SFP+ (10 Gbps), QSFP (40-100 Gbps).
402
What is a transceiver?
A device that both transmits and receives light signals in fiber communication.
403
What is an optical time-domain reflectometer (OTDR) used for?
To test fiber length, faults, and signal loss along the cable.
404
What tool visually checks for fiber breaks?
A Visual Fault Locator (VFL) - sends visible red light through fiber.
405
What is attenuation?
Signal loss over distance - measured in decibels (dB)
406
What causes attenuation in fiber?
Connector loss, splices, bends, or dirty ends.
407
Why must fiber connectors be kept clean?
Dust and oil can cause major signal loss or reflection issues.
408
What's one safety precaution when working with fiber?
Never look directly into the fiber ends - invisible laser light can cause eye damage
409
What is bend radius?
The minimum curvature a fiber cable can have without causing signal loss.
410
What is the outer jacket of fiber for?
Physical protection from stress, moisture, and environment.
411
What is plenum-rated fiber?
Fiber with a fire-retardant jacket suitable for air-handling spaces.
412
What is the riser-rated fiber?
Fiber rated for vertical runs between floors (not for air ducts)
413
What is a peripheral?
Any external device that connects to and works with a computer
414
What is the main function of peripheral cables?
To connect input/output devices to the system unit for data transfer or power
415
What does USB stand for?
Universal Serial Bus
416
What is the most common modern peripheral connector?
USB Type-A / Type-C
417
What are the versions of USB?
USB 1.1 (12 Mbps), USB 2.0 (480 Mbps), USB 3.0 (5 Gbps), USB 3.1 (10 Gbps), USB 3.2 (20 Gbps), USB4 (40 Gbps).
418
What colour is the USB 3.x port typically?
Blue or Teal
419
What is the maximum cable length for USB 2.0?
5 meters
420
What is USB Type-A?
The standard rectangular connector found on computers
421
What is the USB Type-B?
The square connector often used for printers or scanners.
422
What is USB Mini-B or Micro-B used for?
Older phones, cameras, and external drives.
423
What is USB Type-C known for?
Reversible, supports power + data + video, used in modern devices.
424
What does Thunderbolt use as a connector?
Originally Mini DisplayPort, now USB Type-C
425
What is Thunderbolt 3/4 speed?
Up to 40 Gbps
426
What does DisplayPort connect?
Video and audio from PC to monitor.
427
What is HDMI used for?
High-definition video and audio connection (TVs, monitors, projectors).
428
What are common HDMI types?
Standard (Type A), Mini (Type C), and Micro (Type D).
429
What does DVI stand for?
Digital Visual Interface (used for monitors)
430
What is the difference between DVI-D, DVI-A, and DVI-I?
DVI-D = digital only, DVI-A = analog only, DVI-I = both digital and analog.
431
What does VGA stand for?
Video Graphics Array - analog video connector (blue, 15 pins).
432
What is PS/2 used for?
Older keyboards and mice (purple = keyboard, green = mouse)
433
What does FireWire (IEEE 1394) do?
High-speed data transfer for digital video cameras, older external drives.
434
What are FireWire speeds?
400 Mbps (IEEE 1394a), 800 Mbps (IEEE 1394b)
435
What is the connector used by printers before USB became common?
Parallel (DB-25) or Centronics connector
436
What is the connector used by serial devices?
RS-232 (DB-9) connector
437
What is a Lighting connector?
Apple proprietary connector used for iPhones and iPads (replaced by USB-C in newer models).
438
What is an audio TRS jack?
Tip-Ring-Sleeve connector for headphones or microphones (3.5 mm or 6.35 mm)
439
What is an Ethernet connector?
RJ-45, used for wired networking
440
What is a modem/phone line connector?
RJ-11, used for telephones or DSL.
441
What is an S/PDIF connector?
Sony/Philips Digital Interface - for digital audio via coaxial or optical (TOSLINK).
442
What are SATA data and power connectors used for?
Internal drives (HDDs, SDDs, optical drives)
443
What is the difference between SATA and eSATA?
eSATA is for external drives and supports longer cables.
444
What connector is used to power SATA drives?
15-pin SATA power connector
445
What is a Molex connector used for?
Older PATA drives, fans, and peripherals.
446
What are video cables used for?
To transmit video signals (and sometimes audio) from a computer or media device to a display (monitor, TV, projector)
447
What does VGA stand for?
Video Graphics Array.
448
What type of signal does VGA use?
Analog video only
449
How many pins does a VGA connector have?
15 pins (DE-15, usually blue)
450
What connector replaced VGA for higher-quality digital signals?
DVI (Digital Visual Interface)
451
What signals does HDMI carry?
Digital video and digital audio in one cable.
452
What is the maximum HDMI length before signal degradation?
Around 15 meters (50 feet) for reliable performance.
453
What is DiplayPort used for?
Digital video and audio, supports high resolutions and refresh rates.
454
What unique feature does DisplayPort support?
Daisy chaining multiple monitors from one port.
455
What connector does Mini DisplayPort use?
A smaller DisplayPort connector (used in older Macs and some laptops).
456
What is the Thunderbolt standard based on?
DisplayPort + PCI Express over a single cable.
457
What connector does Thunderbolt 3 and 4 use?
USB Type-C connector
458
What are the Thunderbolt 3/4 speeds?
Up to 40 Gbps
459
What is S-Video?
Separate Video - transmits analog video using two signals (luminance and chrominance).
460
What connector does S-Video use?
A 4-pin mini-DIN connector (round)
461
What is Composite Video?
Sends all video information (colour + brightness) over a single yellow RCA connector.
462
What is Component Video?
Sends video split into three signals (Y, Pb, Pr) using red, gree, blue RCA connectors.
463
Which is better quality: Composite or Component video?
Component (supports higher resolutions).
464
Can HDMI and DisplayPort carry audio?
Yes - both carry video and audio digitally
465
Can DVI carry audio?
Only DVI-I/DVI-D Dual-Link can, and only if supported by the device; typically no audio.
466
What video connector is now standard on modern devices (laptops, phones, monitors)?
HDMI and USB-C (DisplayPort Alt Mode).
467
What is USB-C DisplayPort Alt Mode?
A USB-C port that can also transmit DisplayPort video to an external monitor.
468
What cable supports the highest resolution and refresh rate?
DisplayPort 2.1 (up to 16K) or Thunderbolt 4 (up to 8K)
469
What does SATA stand for?
Serial Advanced Technology Attachment.
470
What is SATA used for?
To connect storage devices like HDDs, SSDs, and optical drives to the motherboard.
471
What are the two main SATA connectors on a device?
SATA data connector and SATA power connector.
472
How many pins does a SATA data connector have?
7 pins
473
How many pins does a SATA power connector have?
15 pins
474
What does the SATA data cable do?
Transfers data between the storage device and motherboard.
475
What does the SATA power cable do?
Provides power from the power supply unit (PSU) to the drive.
476
Can you connect a SATA drive without power?
No - it requires both power and data cables.
477
What are the SATA data transfer rates for each version?
SATA I (1.5 Gbps), SATA II (3 Gbps), SATA III (6 Gbps)
478
What is the maximum cable length for SATA data?
1 meter
479
What type of connector is keyed (L-shaped) to prevent incorrect insertion?
Both SATA data and power connectors are L-shaped.
480
What does eSATA stand for?
External Serial ATA
481
What eSATA used for?
Connecting external drives with the same speed as internal SATA
482
What is the maximum eSATA cable length?
2 meters
483
Does eSATA provide power?
No, eSATA requires a separate power source.
484
What replaced eSATA in modern systems?
USB 3.x and Thunderbolt connections
485
What is the difference between SATA and PATA (IDE)?
SATA = serial, faster, smaller cables; PATA = parallel, bulky ribbon cables.
486
How many devices can a single SATA channel support?
One device per port (unlike PATA which supported two)
487
What is Hot Swapping in SATA?
Ability to add/remove drives while system is on (if supported by controller).
488
What connector do SATA power cables replace?
The older Molex 4-pin connector.
489
What voltage levels does the SATA power connector provide?
3.3V, 5V, and 12V.
490
What connector is used for M.2 SATA drives?
M.2 on motherboard (no separate cable needed)
491
How do M.2 NVMe drives differ from SATA?
Use PCIe interface, much faster, and no cables.
492
What is U.2 (SFF-8639) used for?
Connecting enterprise NVMe SSDs via cable (high performance)
493
What does SCSI stand for?
Small Computer System Interface.
494
What is SCSI used for?
To connect storage devices (like hard drives, tape drives, scanners, optical drives) to computers and servers
495
What type of interface is SCSI?
A parallel (older) or serial (newer) interface for data transfer between computer and peripherals.
496
What are the two main types of SCSI?
Parallel SCSI (legacy) and Serial Attached SCSI (SAS) (modern)
497
What does SAS stand for?
Serial Attached SCSI.
498
What is the difference between Parallel SCSI and SAS?
Parallel SCSI uses ribbon cables and shared bus; SAS uses serial connections and point-to-point links
499
What is the maximum number of devices that can connect on a single Parallel SCSI chain?
Up to 15 devices + 1 controller = 16 total.
500
How are devices identified on a SCSI chain?
Each device has a unique SCSI ID number
501
What must be installed at each end of a SCSI chain?
A terminator to prevent signal reflection.
502
What happens if a SCSI chain is not properly terminated?
Devices may not be recognised or data may become corrupted.
503
What types of connectors did Parallel SCSI use?
50-pin, 68-pin, or 80-pin connectors (varied by generation)
504
What is a SCSI ribbon cable?
A wide, flat cable used for internal Parallel SCSI devices.
505
What type of cable is used for external SCSI devices?
A shielded, thick cable, with high-density connectors (DB-25, HD68, etc.).
506
What was the maximum cable length for Parallel SCSI?
Usually 3-12 meters, depending on the standard and number of devices.
507
What was the typical transfer speed of older SCSI?
From 5 MB/s (original) up to 320 MB/s (Ultra-320 SCSI)
508
What is SAS and why did it replace Parallel SCSI?
SAS = Serial Attached SCSI - faster, supports longer cables, point-to-point, and hot-swappable.
509
What type of connector does SAS use?
A 7-pin connector, similar to SATA, but keyed differently.
510
Can SAS controllers use SATA drives?
Yes - SAS is backward compatible with SATA
511
Can SATA controllers use SATA drives?
No - SATA controllers cannot use SAS drives.
512
What is the maximum cable length for SAS?
Up to 10 meters.
513
What are common uses for SCSI/SAS today?
Enterprise environments: servers, RAID arrays, high-performance storage.
514
What is a SCSI terminator block?
A small hardware component used to end a SCSI bus properly
515
What connector type is common on external SCSI devices (like scanners)?
DB-25 or HD68 connectors
516
What connector type is common on internal SCSI drives?
68-pin ribbon connector or 80-pin SCA (Single Connector Attachment)
517
What is SCA (Single Connector Attachment)?
A connector combining data, power, and ID in one plug - used in servers for hot-swapping.
518
What is Ultra320 SCSI?
The fastest Parallel SCSI version (320 MB/s)
519
What replaced SCSI in consumer devices?
SATA and USB replaced SCSI for personal computers
520
What replaced SCSI in enterprise environments?
SAS (Serial Attached SCSI) and Fibre Channel.
521
What does PATA stand for?
Parallel Advanced Technology Attachment
522
What was PATA previously known as?
IDE (Integrated Drive Electronics) or EIDE (Enhanced IDE)
523
What is PATA used for?
To connect hard drives and optical drives to the motherboard.
524
What replaced PATA in modern systems?
SATA (Serial ATA)
525
What type of data transfer does PATA use?
Parallel data transfer (multiple bits simultaneously)
526
How many bits does PATA transfer at once?
16 bits per cycle
527
What type of cable does PATA use?
A ribbon cable
528
How many pins are on a PATA data connector?
40 pins.
529
How many pins are on a PATA power connector?
4 pins (Molex connector).
530
What are the typical PATA cable types?
40-wire and 80-wire ribbon cables
531
What is the purpose of the 80-wire PATA cable?
It has extra ground wires to reduce interference and support faster transfer speeds.
532
How many devices can be connected to one PATA cable?
Up to 2 devices per cable.
533
How are multiple devices on a PATA cable configured?
As Master and Slave (or Cable Select)
534
How are Master and Slave roles assigned?
By setting jumpers on the drives
535
What does Cable Select (CS) do?
Lets the cable position determine the device role (Master = end connector, Slave = middle connector).
536
What colour are the PATA connectors on the 80-wire cable?
Blue (motherboard), black (master), grey (slave)
537
What is the maximum cable length for PATA?
46 cm
538
What were typical PATA transfer speeds?
16 MB/s (ATA-2) up to 133 MB/s (ATA/133)
539
What is Ultra DMA (UDMA) in PATA?
A mode that improved transfer speeds using the 80-wire cable.
540
What connector provides power to PATA drives?
A 4-pin Molex connector (yellow, red, and two black wires).
541
What voltages does a Molex connector supply?
+12V (yellow) and +5V (red).
542
What was a common issue with PATA cables?
Airflow blockage and interference due to ribbon size.
543
Can PATA drives be hot-swapped?
No, they must be powered off before connecting/disconnecting.
544
How many devices per PATA controller channel?
2 devices (1 master, 1 slave)
545
What connector did optical drives use before SATA?
PATA/IDE 40-pin connector.
546
What replaced Molex power connectors in modern drives?
SATA 15-pin power connectors.
547
What is an adapter?
A device that allows one type of connectors or port to be used with another. Example: HDMI to VGA adapter
548
What is a converter?
A device that changes the signal type (e.g., digital to analogue), not just the connector shape.
549
What's the key difference between adapters and converters?
Adapters change the connector; Converters change the signal.
550
Example of a simple adapter
USB-C to USB-A adapter - same digital signal, just a different port shape
551
Example of a converter
HDMI to VGA converter - converts digital HDMI to analogue VGA.
552
Common adapter: USB to Ethernet
Used to connect a device without an Ethernet port to a wired network.
553
Common adapter: USB to Wi-Fi
Adds wireless capability via an external USB network card.
554
Common adapter:
Works without conversion since both carry digital video
555
556
Common converter: DisplayPort to HDMI
Usually includes active circuitry for compatibility
557
When do you need an active adapter/converter?
When converting digital <> analogue signals or when device power is required
558
When can you use a passive adapter?
When both interfaces use the same signal type (e.g., DVI-D <> HDMI)
559
What does a Thunderbolt to HDMI adapter do?
Converts Thunderbolt video output to HDMI display input
560
What does a Lightning to 3.5mm adapter do?
Converts digital Lightning audio to analogue headphone jack.
561
What does a USB-C to DisplayPort adapter do?
Allows a laptop with USB-C/Thunderbolt output to connect to a DisplayPort monitor.
562
What are copper connectors?
Connectors used on copper cables to transmit electrical signals between devices.
563
Most common copper connector for Ethernet?
RJ45 - used with twisted-pair Cat5e/Cat6 cables.
564
How many pins does an RJ45 connector have?
8 pins (4 pairs of wires)
565
What is an RJ11 connector used for?
Traditional telephone lines and older DSL modems
566
How many pins does an RJ11 connector have?
6 positions, 2-4 used for phone signals
567
What is a BNC connector?
A Bayonet Neill-Concelman connector used for coaxial cables (like RG-59/RG-6) in older networks or CCTV.
568
What does a BNC connector do?
Provides quick connect/disconnect with a twist-lock mechanism
569
What is an F-type connector?
A screw-on connector used for cable TV, satellite, and broadband Internet (coaxial).
570
What is a DB9 (RS-232) connector?
A 9-pin serial connector used for older modems, routers, and console connections
571
What is a DB25 connector?
A 25-pin version of the serial connector, used for older parallel and serial ports
572
What is a 3.5mm TRS connector?
Tip-Ring-Sleeve connector for analogue audio (headphones, speakers, mic)
573
What does TRRS mean?
Tip-Ring-Ring-Sleeve - supports audio + microphone (e.g., phone headsets).
574
What is a RCA connector?
Round colour-coded connectors (red/white/yellow) for analogue audio and video
575
What is a coaxial cable connector commonly used for?
TV signals, modems, CCTV - typically uses F-type or BNC connectors
576
What is a RJ45 loopback plug used for?
Testing network interface cards (NICs) and Ethernet ports
577
Which connector type is used for token ring networks (legacy)?
RJ45 or DB9, depending on implementation
578
what is a physical contact (PC) polish in fiber connectors?
Connector tip is polished to reduce back reflection
579
What is an UPC (Ultra Physical Contact) connector?
A type of PC polish with very low back reflection
580
What is an APC (Angled Physical Contact) connector?
Polished at an 8° angle to further reduce back reflection; common in FTTH.
581
What is a fiber optic adapter/coupler?
A device that joins two fiber connectors, e.g., LC-LC or SC-SC
582
What is a fiber optic terminator?
Prevents signal reflection on unused ports
583
What is a connector boot?
Protective sleeve that supports and protects the fiber cable near the connector.
584
What tools are used to clean fiber connectors?
Lint-free wipes, isopropyl alcohol, or specialised fiber cleaning kits
585
Why must fiber connectors be kept clean?
Dust or oil can cause signal loss, reflection, and transmission errors.
586
What is a visual fault locator (VFL) used for?
To check fiber continuity or find breaks by sending visible red light through the fiber.
587
What is computer memory?
A component that stores data temporarily or permanently for use by the CPU.
588
What are the main types of memory in a PC?
Volatile memory (RAM) and non-volatile memory (ROM, flash, storage)
589
What is volatile memory?
Memory that loses its contents when power is turned off (e.g., RAM)
590
What is non-volatile memory?
Memory that retains data without power (e.g., ROM, flash drives, SSDs).
591
What is RAM?
Random Access Memory - temporary storage used by the CPU for running programs and active data
592
What is the difference between DRAM and SRAM?
DRAM: slower, uses capacitors, needs refreshing (used for main memory) SRAM: faster, uses flip-flops, does not need refreshing (used for CPU cache).
593
What is ROM?
Read-Only Memory - permanent memory storing instructions like BIOS/UEFI firmware.
594
What is EPROM?
Erasable Programmable ROM - can be erased with UV light and reprogrammed.
595
What is EEPROM?
Electrically Erasable Programmable ROM - can be erased/reprogrammed electrically (used in BIOS)
596
What is flash memory?
Non-volatile memory that can be rewritten electronically, used in USB drives, SSDs, and firmware.
597
What is virtual memory?
A portion of the hard drive used as RAM when physical RAM is full.
598
What is cache memory?
High-speed memory inside or near the CPU that stores frequently accessed data for faster access.
599
What are levels of CPU cache?
L1: smallest & fastest, inside CPU L2: larger, slower, inside or near CPU. L3: shared across cores, slower than L2
600
What is memory bandwidth?
The amount of data RAM can read/write per second.
601
What is memory latency?
The delay between a request and when data is available.
602
What is DDR SDRAM?
Double Data Rate Synchronous DRAM - transfers data twice per clock cycle.
603
What are DDR generations?
DDR (2.5-3.2 GB/s), DDR2 (3.2-8.5 GB/s), DDR3 (6.4-17 GB/s), DDR4 (12.8-25.6 GB/s), DDR5 (up to 51.2 GB/s)
604
What is SO-DIMM?
Small Outline DIMM, used in laptops and compact devices
605
What is DIMM?
Dual Inline Memory Module, standard memory module for desktops.
606
What is ECC memory?
Error-Correcting Code memory - detects and corrects errors, used in servers.
607
What is non-ECC memory?
Standard memory used in most desktops and laptops, no error correction.
608
What is parity memory?
Older memory that detects errors but cannot correct them
609
What is dual-channel memory?
Uses two memory modules in parallel to increase bandwidth.
610
What is triple/quad-channel memory?
Uses three or four modules in parallel for even higher bandwidth.
611
How does memory speed affect performance?
Higher frequency and lower latency = faster data access = better performance.
612
What are memory technologies?
The different types of RAM, ROM, and storage memory used in computer and devices.
613
What is DRAM?
Dynamic RAM - stores data in capacitors, needs constant refreshing, used as main system memory.
614
What is SRAM?
Static RAM - uses flip-flops, faster than DRAM, no refresh needed, used for CPU cache.
615
What is SDRAM?
Synchronous DRAM - synchronised with CPU clock for faster access.
616
What is DDR SDRAM?
Double Data Rate SDRAM - transfers data twice per clock cycle.
617
What are DDR generations?
DDR, DDR2, DDR3, DDR4, DDR5 - each faster and more efficient than the last.
618
What is RDRAM?
Rambus DRAM - high-speed memory used in older systems (Intel Pentium 4 era)
619
What is VRAM?
Video RAM - dedicated RAM for graphics cards, stores frame buffer for video display..
620
What is GDDR?
Graphics DDR - high-speed RAM for GPUs
621
What is ECC memory?
Error-Correcting Code memory - detects and corrects errors, used in servers and workstations.
622
What is Flash memory?
Non-volatile memory used for firmware, USB drives, SSDs, and embedded systems.
623
What is ROM?
Read-Only Memory - permanent memory storing firmware (BIOS/UEFI).
624
What is NVDIMM?
Non-Volatile DIMM - RAM module that retains data after power loss (used in servers for fast storage)
625
What is Optane Memory?
Intel's persistent memory technology - bridges gap between RAM and SSD storage for faster access.
626
What is HBM?
High Bandwidth Memory - stacked memory for GPUs and high-performance computing.
627
What is virtual memory?
A portion of storage (HDD/SSD) used to extend RAM when physical memory is full.
628
What is swap space?
Reserved area on storage used for virtual memory
629
What is NAND flash?
Memory technology used in SSDs, USB drives, and memory cards.
630
What is NOR flash?
Flash memory with fast read times, often used in embedded devices and firmware.
631
What is single-channel memory?
RAM accessed one module at a time.
632
What is dual-channel memory?
RAM accessed two modules in parallel, improving bandwidth.
633
What is quad-channel memory?
RAM accessed four modules in parallel, common in high-end workstations.
634
What is parity memory?
Older RAM type that detects errors but cannot correct them
635
What is volatile vs non-volatile memory?
Volatile: loses data when power is off (RAM) Non-volatile: retains data (ROM, Flash, SSD)
636
What is a storage device?
A hardware component that stores data permanently or temporarily for retrieval and use.
637
What are the two main types of storage?
Magnetic (HDD) and Solid-state (SSD)
638
What is an HDD?
Hard Disk Drive - uses spinning magnetic platters and read/write heads to store data.
639
What is an SSD?
Solid-State Drive - uses flash memory (NAND) to store data, no moving parts.
640
Key advantage of SSDs over HDDs?
Faster, quieter, more durable, and lower power consumption.
641
Key advantage of HDDs over SSDs?
Cheaper per gigabyte and available in larger capacities.
642
What is a hybrid drive (SSHD)?
Combines HDD + SSD cache, offering speed and capacity balance.
643
What is flash memory used for?
Storage in USB drives, SD cards, SSDs, and mobile devices.
644
What is an NVMe drive?
Non-Volatile Memory Express - connects directly via PCIe for ultra-fast performance.
645
What is the difference between SATA SSD and NVMe SSD?
SATA SSDs use slower SATA bus; NVMe SSDs use PCIe lanes for higher speed.
646
What is the SATA interface?
Serial ATA - common connection standard for HDDs and SSDs
647
What is the PATA interface?
Parallel ATA (IDE) - older connetion using ribbon cables.
648
What is the SCSI interface?
Small Computer System Interface - older enterprise storage standard, replaced by SAS.
649
What is SAS?
Serial Attached SCSI - faster and more reliable than SATA, used in servers.
650
What is the form factor for most HDDs/SSDs?
3.5-inch (desktop) or 2.5-inch (laptop)
651
What is M.2?
Compact connector/interface used for NVMe or SATA SSDs on modern motherboards.
652
What is a U.2 connector?
Used for enterprise SSDs, connects via PCIe but with a cable instead of M.2 slot.
653
What is optical storage?
Storage that uses lasers to read/write data on discs (CD, DVD, Blu-ray)
654
Capacity of CD-ROM?
Around 700 MB
655
Capacity of DVD-ROM?
4.7 GB (single layer) or 8.5 GB (dual layer)
656
Capacity of Blu-ray?
25 GB (single layer) or 50 GB (dual layer)
657
What is BD-XL?
Blu-ray XL with up to 128 GB capacity
658
What is RAID?
Redundant Array of Independent Disks - combines multiple drives for speed, redundancy, or both.
659
What is RAID 0?
Striping - splits data across drives for speed, no redundancy.
660
What is RAID 1?
Mirroring - duplicates data on two drives for redundancy.
661
What is RAID 5?
Striping with parity - needs 3+ drives, offers speed + redundancy
662
What is RAID 10 (1+0)?
Striped mirrors - combines RAID 0 and 1, needs 4+ drives, offers speed + redundancy
663
What is external storage?
Devices like USB drives, external HDDs/SSDs, or NAS (network attached storage).
664
What is NAS?
Network Attached Storage - a dedicated file server accessible over a network.
665
What is cloud storage?
Data stored on remote servers accessed via the internet.
666
667
What is tape storage?
Magnetic tape used for long-term data backup and archiving.
668
What does RAID stand for?
Redundant Array of Independent (or Inexpensive) Disks.
669
What is the main purpose of RAID?
To provide data redundancy, performance improvements, or both
670
What are the two main types of RAID?
Hardware RAID (controller-based) and Software RAID (OS-managed)
671
What is RAID 0 known for?
Striping - improves performance, no redundancy
672
How does RAID 0 store data?
Splits data evenly across two or more disks
673
Minimum number of drives for RAID 0?
2
674
What happens if one drive fails in RAID 0?
All data is lost
675
What is RAID 1 known for?
Mirroring - duplicates data on two or more drives
676
What's the main advantage of RAID 1?
High redundancy (data survives one drive failure)
677
Minimum number of drives for RAID 1?
2
678
What's the main drawback of RAID 1?
Storage efficiency (only 50% usable)
679
What is RAID 5 known for?
Striping with parity - good balance of performance, redundancy, and effieciency
680
Minimum number of drives for RAID 5?
3
681
How does RAID 5 handle a drive failure?
Can recover using parity data
682
What's the downside of RAID 5?
Slow rebuild times after a failure
683
What is RAID 6?
Striping with double parity - can survive 2 drive failures
684
Minimum number of drives for RAID 6?
4
685
When is RAID 6 preferred?
In critical systems needing high redundancy
686
What is RAID 10 (1+0)?
Combines mirroring and striping - fast and redundant
687
Minimum number of drives for RAID 10?
4
688
What's the main advantage of RAID 10?
Best combination of speed and redundancy
689
Which RAID levels offer fault tolerance?
1, 5, 6, 10
690
Which RAID level offers no fault tolerance?
RAID 0
691
Which RAID levels improve performance?
RAID 0, 5, 10
692
What is a motherboard form factor?
The physical layout, size, mounting points, and connector placement of a motherboard
693
Why are form factors important?
They ensure compatibility between the motherboard, case, and power supply
694
What is the most common motherboard form factor today?
ATX (Advanced Technology eXtended)
695
What are the main motherboard form factors?
ATX, Micro-ATX, Mini-ITX, and proprietary (OEM) boards
696
Dimensions of ATX?
305 x 244 mm
697
Features of ATX?
Up to 7 expansion slots Plenty of RAM and storage connectors Standard 24-pin power connector Common in desktop and gaming PCs
698
Dimensions of Micro-ATX?
244 x 244 mm
699
Features of Micro-ATX
Smaller than ATX Up to 4 expansion slots Usually fewer RAM and PCIe slots Fits in ATX or Micro-ATX cases
700
Dimensions of Mini-ITX?
170 x 170 mm
701
Features of Mini-ITX?
Very compact, designed for small form factor PCs Typically one expansion slot Low power consumption Common in HTPCs (Home Theatre PCs) and compact systems
702
What are proprietary motherboards?
Custom-designed boards used by manufacturers like Dell or HP that may not follow ATX standards.
703
Why can proprietary boards be problematic?
Limited upgrade options and unique power connectors or mounting points.
704
Which form factor fits into most case sizes (universal compatibility)?
Micro-ATX
705
Which form factor has the best balance of performance and expandability?
ATX
706
Which form factor is ideal for space-saving builds?
Mini-ITX
707
What are expansion slots?
Slots on the motherboard that allow additional cards (like GPUs or NICs) to be installed for extra functionality.
708
What are expansion cards also called?
Add-on cards or adapter cards.
709
Examples of expansion cards?
Graphics card, sound card, network card, capture card, RAID controller, etc.
710
What is PCI?
An older parallel expansion slot standard used for sound, network, and modem cards.
711
Is PCI still used today?
Rarely - mostly replaced by PCI Express (PCIe)
712
What kind of signalling does PCI use?
Parallel communication (data sent over multiple lines simultaneously)
713
What is PCIe?
The modern high-speed serial interface standard for expansion cards
714
How does PCIe transmit data?
Serial communication - one bit per lane, per direction
715
What are PCIe lanes?
Individual data paths that carry signals between the slot and the CPU/chipset
716
What do PCIe x1, x4, x8, x16 mean?
The number of lanes the slot has (1, 4, 8, or 16 lanes). More lanes = faster throughput.
717
Which PCIe slot is typically used for graphics cards?
PCIe x16
718
Can a smaller PCIe card fit in a larger slot?
Yes - e.g., a PCIe x1 card can fit into x4, x8, or x16 slot.
719
What are the main PCIe versions?
PCIe 1.0, 2.0, 3.0, 4.0, 5.0 (and 6.0 emerging)
720
Are PCIe versions backward compatible?
Yes - slower cards work in newer slots and vice versa (at the lowest speed supported)
721
How much data can PCIe 3.0 x16 transfer?
Around 16 GB/s
722
What is AGP (Accelerated Graphics Port)?
A legacy slot used for graphics cards before PCIe became standard.
723
What is AMR/CNR?
Old modem and network interface slots (now obsolete)
724
What is a mini PCIe or M.2 slot?
Compact versions or PCIe used in laptops and small form factor systems.
725
Which expansion interface replaced PCI and AGP?
PCI Express (PCIe)
726
What expansion slot is used for NVMe SSDs?
M.2 (using PCIe lanes)
727
What are motherboard connectors?
Interfaces on the motherboard used to connect internal and external components such as power, storage, and front panel devices.
728
What are the two main types of motherboard connectors?
Power connectors and data/communication connectors
729
What connector provides main power to the motherboard?
24-pin ATX power connector (formerly 20-pin)
730
What connector provides dedicated power to the CPU?
4-pin or 8-pin (EPS12V) CPU power connector, located near the CPU socket.
731
What connector provides power to GPUs or PCIe cards?
6-pin or 8-pin PCIe power connectors (from PSU)
732
What connector powers SATA drives?
SATA power connector (15-pin)
733
What connector powers older drives?
Molex connector (4-pin)
734
What connector is used for modern hard drives and SSDs?
SATA (Serial ATA) connector.
735
What connector was used for older hard drives and optical drives?
PATA (IDE) connector - 40-pin ribbon cable
736
What connector is used for NVMe SSDs?
M.2 (using PCIe or SATA lanes)
737
What is the older version of M.2 in laptops?
mSATA (Mini SATA)
738
What does the front panel connector (F_PANEL) connect?
Power switch, reset switch, power LED, and HDD LED.
739
What are front panel USB connectors called?
USB headers (e.g., USB 2.0, USB 3.0, USB-C internal headers)
740
What is the purpose of an audio header?
Connects the front panel headphone and microphone jacks (often labelled HD_AUDIO).
741
What is a system fan connector called?
SYS_FAN or CHA_FAN - usually 3-pin or 4-pin
742
What is a CPU fan connector called?
CPU_FAN - 4-pin PWM-controlled header near the CPU socket.
743
What is the I/O panel?
The back section of the motherboard where external devices connect.
744
Common ports found on the I/O panel?
- USB (2.0, 3.0, 3.1, USB-C) - Ethernet (RJ-45) - Audio jacks (3.5mm) - HDMI / DisplayPort / VGA / DVI - PS/2 ports (legacy keyboard/mouse)
745
What is an RJ-45 port used for?
Ethernet networking.
746
What is a PS/2 port?
A round 6-pin connector for older keyboards and mice.
747
What is the CMOS battery connector?
A small 3V coin-cell (CR2032) battery that powers BIOS settings memory.
748
What is the chipset responsible for on the motherboard?
Managing data flow between CPU, RAM, and peripherals.
749
What connector allows BIOS recovery or flashing?
BIOS/UEFI flash header or USB BIOS flashback port (on some boards)
750
What does motherboard compatibility mean?
Ensuring the motherboard works with all components in a system: CPU, RAM, storage, power supply, case, and peripherals.
751
Why is compatibility important?
Incorrect pairing can prevent a PC from booting, reduce performance, or even damage components.
752
What determines CPU compatibility with a motherboard?
CPU socket type (e.g., LGA1200, AM4) and chipset support.
753
Can you use any CPU in a motherboard with the same socket?
Not always - motherboard chipset and BIOS/UEFI version must also support the CPU.
754
What is the role of the chipset in CPU compatibility?
Controls which features and CPUs are supported and how data flows between CPU, RAM, and peripherals.
755
What determines RAM compatibility with a motherboard?
Type (DDR3, DDR4, DDR5), speed, voltage, and maximum capacity.
756
Can you mix RAM speeds or sizes?
Usually yes, but the system runs at the speed of the slowest module.
757
What is dual-channel or quad-channel memory?
Memory configuration mode to increase bandwidth - requires matched modules in specific slots.
758
What should you check for storage compatibility?
Supported Interfaces: SATA, M.2 (SATA or NVMe), U.2, and the number of available ports.
759
Can an NVMe SSD work in a SATA-only M.2 slot?
No - interface must match (SATA vs PCIe/NVMe).
760
What must match between PSU and motherboard?
Connectors (24-pin ATX main, 4/8 main, 4/8-pin CPU, optional PCIe) and power rating.
761
Can a motherboard use a lower wattage PSU than required?
It may power on but can cause instability or damage under load.
762
What should you check for case compatibility?
Form factor (ATX, Micro-ATX, Mini-ITX) and mounting holes.
763
Can a Micro-ATX motherboard fit in an ATX case?
Yes - it uses ATX-compatible mounting points.
764
Can an ATX motherboard fit in a Mini-ITX case?
No - it's too large.
765
What determines PCIe device compatibility?
Slot type (x1, x4, x8, x16) and version (PCIe 3.0, 4.0, 5.0)
766
Can a PCIe 3.0 card work in a PCIe 4.0 slot?
Yes, but it runs at 3.0 speed
767
Can a GPU fit in any PCIe x16 slot?
Physically yes, but power requirements and case clearance must be considered.
768
What happens if a motherboard is incompatible with one component?
The system may not boot, crash, or damage components.
769
What is BIOS?
Basic Input/Output System - firmware on a motherboard that initialises hardware during boot and provides a runtime interface for the OS
770
What does BIOS stand for?
Basic Input/Output System
771
Where is BIOS stored?
On a non-volatile ROM chip on the motherboard.
772
What are the main functions of BIOS?
1. POST (Power-On Self-Test) - checks hardware functionality 2. Bootstrap loader - finds and loads the operating system 3. BIOS setup utility - allows configuration of hardware settings. 4. Provides low-level hardware control - for keyboard, display, storage, etc.
773
What is POST?
Power-On Self-Test - a hardware diagnostic performed at boot,
774
How does BIOS indicate POST errors?
Beep codes (speaker) or error messages on-screen.
775
What is a BIOS setup utility?
A menu accessed during boot (common DEL, F2, F10) to configure hardware settings.
776
What is UEFI?
Modern replacement for BIOS with graphical interface, larger boot drives support, and secure boot.
777
Key advantages of UEFI over legacy BIOS?
- Supports drives >2.2 TB (GPT) - Graphical Interface and mouse support - Faster boot times - Secure Boot to prevent malware at startup
778
Can UEFI run in BIOS compatibility mode?
Yes - often called CSM (Compatibility Support Module)
779
What is BIOS flashing?
Updating BIOS firmware to support new CPUs or fix bugs.
780
Why should BIOS updates be done carefully?
A failed update can brick the motherboard, making it unbootable.
781
What is CMOS battery used for?
Keeps BIOS settings saved when the system is powered off.
782
How can you reset BIOS settings?
- Remove CMOS battery for a few minutes - Use BIOS reset jumper - Select "Load Default Settings" in BIOS menu
783
When is BIOS/UEFI accessed?
During system power-on, before the OS loads.
784
What happens if BIOS detects hardware failure?
POST error code/beeps or system halt.
785
Why are BIOS settings important?
They control system boot order, hardware compatibility, security, and power management.
786
What is boot order?
Determines the sequence of devices the system tries to boot from (HDD, SSD, USB, CD/DVD, network)
787
What is UEFI boot mode?
Modern boot mode supporting GPT drives, Secure Boot, and faster startup.
788
What is Legacy/CSM boot mode?
BIOS compatibility mode that allows booting from MBR drives or older OSes
789
What CPU settings can be configured?
- Core enabling/disabling - Virtualisation (Intel VT-x / AMD-V) - Hyper-Threading - CPU clock multipliers (overclocking)
790
What is memory (RAM) timing/voltage?
Configures RAM speed, latency, and voltage for stability or performance.
791
What is SATA mode?
Sets how drives communicate with the motherboard
792
What is NVMe configuration?
Enables high-speed SSDs over PCIe or M.2 interfaces.
793
What is a BIOS password?
Prevents unauthorised access to the BIOS setup or system boot.
794
What is Secure Boot?
UEFI feature that ensures only trusted OS bootloaders run to prevent malware.
795
What is TPM (Trusted Platform Module)?
Security chip for encryption, BitLocker, and authentication.
796
What is Wake-on-LAN (WOL)?
Allows the computer to turn on via network signal.
797
What are ACPI and sleep state settings?
Configure power-saving modes like S3 (sleep) or S4 (hibernation).
798
What is fan control?
Adjusts CPU/system fan speed for cooling and noise management.
799
What settings control onboard devices?
Enable/disable USB ports, audio, LAN, Wi-Fi, and integrated graphics.
800
What is I/O virtualisation?
Enables hardware-assisted virtualisation for better VM performance.
801
How can you reset BIOS settings to default?
- "Load Default Settings" in BIOS menu - Remove CMOS battery for a few minutes - Use BIOS reset jumper
802
Why should BIOS settings be changed carefully ?
Incorrect settings can prevent boot, cause instability, or damage hardware.
803
What is a CPU?
Central Processing Unit - the "brain" of the computer, responsible for executing instructions and managing data.
804
What is the CPU socket?
They physical interface on the motherboard where the CPU is installed. Compatibility depends on socket type and chipset.
805
What does the CPU clock speed represent?
Number of cycles a CPU executes per second, measured in GHz.
806
What is a CPU core?
An individual processing unit within a CPU that can execute instructions independently.
807
What is a CPU thread?
A sequence of instructions the CPU can manage; Hyper-Threading/SMT allows one core to handle multiple threads.
808
What is Hyper-Threading (Intel) / SMT (AMD)?
Technology that allows a single CPU core to process two threads simultaneously, improving multitasking.
809
What is CPU cache?
High-speed memory on the CPU for storing frequently used instructions/data. Levels: L1 (smallest, fastest), L2 (medium), L3 (largest, slower).
810
What is the difference between 32-bit and 64-bit CPUs?
Determines how much memory the CPU can address and process at once. 64-bit CPUs can handle more RAM and larger data sets.
811
What is a CPU architecture?
The design of the CPU (e.g., Intel Core, AMD Ryzen, ARM) that defines instruction set, cores, and efficiency.
812
What is an integrated GPU?
A graphics processor built into the CPU, used when there is no discrete GPU.
813
What is overclocking?
Running the CPU faster than the rated speed for higher performance.
814
What is thermal throttling?
CPU reduces speed automatically to prevent overheating.
815
What is Turbo Boost / Precision Boost?
Technology that temporarily increases CPU speed above base clock for demanding tasks.
816
What must match between CPU and motherboard?
Socket type and chipset support.
817
Can all CPUs of the same manufacturer fit the same socket?
No - BIOS/UEFI and chipset must support the specific CPU model.
818
What is the main factor in CPU performance?
Number of cores, threads, clock speed, cache size, and architecture efficiency.
819
Why is CPU cooling important?
Prevents thermal throttling and hardware damage.
820
What is an expansion card?
A hardware component inserted into a motherboard slot to add or enhance functionality (e.g., graphics, sound, network).
821
What are other names for expansion cards?
Add-on cards or adapter cards.
822
Can a PCIe card fit into a larger PCIe slot?
Yes - a smaller PCIe card (x1) can fit into a larger slot (x4, x8, x16).
823
Are PCIe versions backward compatible?
Yes, but speed is limited to the lowest version supported by the card or slot.
824
What is a hot-swappable card?
Can be inserted or removed while the system is powered on (mostly for enterprise RAID or NICs).
825
What is a GPU's VRAM?
Dedicated video memory for graphics processing, independent of system RAM.
826
What is a RAID controller card?
Manages multiple drives in RAID configurations for redundancy or speed.
827
Why is cooling important in computers?
Prevents overheating, which can cause thermal throttling, instability, or permanent hardware damage
828
What generates the most heat in a PC?
CPU, GPU, and power supply are the main heat sources
829
What is air cooling?
Using fans and heatsinks to move heat away from components.
830
What is a heatsink?
A metal block (usually alluminum or copper) attached to a CPU/GPU to absorb heat.
831
How does a fan work with a heatsink?
Moves heat away from the heatsink to the air inside the case.
832
What is thermal paste?
A conductive material applied between CPU/GPU and heatsink to improve heat transfer.
833
What is liquid cooling?
Circulates coolant through tubes and a radiator to remove heat from components.
834
What are the two main types of liquid cooling?
- Closed-loop (All-in-One/AIO) - sealed, pre-filled, easy to install - Custom-loop - user-designed with reservoirs, pumps, and tubing
835
Why is liquid cooling used?
More efficient than air cooling for high-performance CPUs and GPUs
836
What is passive cooling?
No fans; relies on heatsinks and natural airflow.
837
When is passive cooling used?
Low-power devices like fanless PCs, small IoT devices, or embedded systems.
838
What is positive and negative air pressure in a case?
- Positive pressure: More intake fans than exhaust - reduces dust - Negative pressure: More exhaust than intake - may improve airflow but draws in dust
839
What are common fan sizes?
80mm, 120mm, 140mm - larger fans move more air at lower RPM (quieter)
840
What is a GPU/CPU fan connector?
CPU_FAN and SYS_FAN headers on the motherboard, usually 3-pin or 4-pin (PWM).
841
How often should thermal paste be replaced?
Every 2-3 years or when removing/reinstalling the heatsink.
842
How can airflow be optimised in a PC?
- Clear cable clutter - Proper intake/exhaust fan placement - Dust filters on intake fans - Maintain positive or balanced pressure
843
What is thermal throttling?
CPU/GPU automatically reduces clock speed to prevent overheating.
844
What happens if a CPU or GPU overheats?
System may crash, throttle performance, or get permanently damaged
845
Which cooling system is recommended for gaming/high-performance PCs?
High-quality air cooling or liquid cooling depending on budget and noise preference.
846
What is a PSU (Power Supply Unit)?
Converts AC (Alternating Current) from the wall outlet into DC (Direct Current) used by computer components.
847
What are the main DC voltages supplied by a PSU?
+3.3V, +5V, and +12V. - +12V > CPU, GPU, drives, fans - +5V > Legacy devices, logic circuits - +3.3V > Modern chips, RAM
848
What is the main power connector for the motherboard?
24-pin ATX connector (older systems used 20-pin)
849
What powers the CPU?
4-pin or 8-pin EPS connector (near the CPU socket)
850
What powers the GPU (graphics card)?
6-pin or 8-pin PCIe connectors, sometimes multiple for high-end GPUs.
851
What connector is used for SATA drives?
SATA power connector (15-pin).
852
What connector is used for older drives or fans?
Molex connector (4-pin).
853
What does a PSU's wattage rating mean?
The maximum total power output in watts it can provide to the system.
854
What determines PSU size requirements?
The combined power draw of the CPU, GPU, and the other components.
855
What is the 80 PLUS certification?
A rating system for PSU efficiency (less wasted heat)
856
What is the most common desktop PSU form factor?
ATX power supply
857
What are smaller form factors for compact builds?
SFX, TFX, and Flex ATX
858
Are PSU form factors interchangeable?
Only if the case and motherboard support the same standard
859
What is a modular PSU?
Power supply where cables can be detached, improving airflow and cable management.
860
What is a UPS (Uninterruptible Power Supply)?
A battery backup that provides power during outages and protects against surges.
861
What is a surge protector?
Shields components from power spikes or voltage surges.
862
What is a PFC (Power Factor Correction)?
Feature that improves power efficiency and stability (can be active or passive)
863
Why should you never open a PSU?
It contains high-voltage capacitors that can retain charge even when unplugged
864
What are signs of a failing PSU?
- Random shutdowns or reboots - Burning smell or noise - System won't power on
865
What tool is used to test PSU voltage output?
Multimeter or a PSU tester.
866
What is a multifunction device (MFD)?
A single device that combines printing, scanning, copying, and faxing functions.
867
What are common types of multifunction devices?
Inkjet MFDs and laser MFDs
868
What is the main advantage of MFDs?
They save space, reduce cost, and simplify maintenance by combining multiple functions.
869
What connection types can MFDs use?
USB, Ethernet, Wi-Fi, or Bluetooth.
870
What is duplex printing?
Printing automatically on both sides of the paper.
871
What is collating?
Printing and arranging multiple copies of multi-page documents in order
872
What is a print server?
A device or software that manages print jobs over a network.
873
What is spooling?
Temporarily storing print jobs on the computer or print server until the printer is ready.
874
What is a scanner?
An optical device that converts physical documents or images into digital format
875
What is the resolution of a scanner measured in?
DPI (dots per inch)
876
What is a fax function on MFDs?
Sends scanned documents over a telephone line to another fax machine
877
What is an ADF (Automatic Document Feeder)?
A component that feeds multiple pages into the scanner or copier automatically
878
What is a flatbed scanner?
A scanner with a flat glass surface for single-page or fragile documents.
879
What is the function of the print driver?
Software that allows the computer to communicate with the printer.
880
What does PCL stand for?
Printer Command Language - a common printing standard.
881
What does PostScript refer to?
A printer language developed by Adobe for high-quality graphic printing.
882
What is networking printing?
Using a printer shared over LAN or Wi-Fi network.
883
What is cloud printing?
Printing through the internet using online print services or cloud-connected devices.
884
What is printer sharing?
Allowing multiple users on a network to use one printer.
885
What is the typical user interface of an MFD?
A touchscreen or control panel for managing print, copy, and scan jobs.
886
What is toner?
Fine powder used by laser printers to form text and images
887
What is ink?
Liquid pigment used by inkjet printers to print on paper.
888
What should be checked when a printer doesn't respond?
Power, cables, network connection, print queue, and driver status.
889
What is preventive maintenance for printers?
Cleaning rollers, replacing cartridges, and checking for firmware updates.
890
What safety concern exists with laser printers?
Ozone emission and hot fuser components - ensure good ventilation and caution when servicing.
891
What is a laser printer?
A printer that uses a laser beam and toner to produce high-quality text and images on paper.
892
What is the key advantage of laser printers?
Fast printing speed, sharp output, and low cost per page.
893
What does a laser printer used instead of ink?
Toner, a fine powdered plastic material.
894
What component holds the toner?
The toner cartridge
895
What is the photoconductor drum (imaging drum)?
A light-sensitive cylinder that transfers toner to paper using electrical charges.
896
What does the laser do in a laser printer?
Draws an electrostatic image on the drum by discharging specific areas.
897
What is the purpose of the transfer roller?
Transfers the toner image from drum to the paper.
898
What is the purpose of the fuser assembly?
Uses heat and pressure to permanently bond toner to the paper.
899
What is the corona wire?
Applies a high voltage charge to the drum or paper to attract toner
900
What is the developer unit?
Contains toner and helps apply it to the charged areas of the drum
901
What is the paper pickup roller?
Pulls paper from the tray into the printer.
902
What is the separation pad?
Prevents multiple sheets from feeding at once.
903
What does "replace toner cartridge" mean?
The printer's toner supply has run out and must be replaced.
904
What is the common cause of ghosting?
A worn-out drum or fuser assembly causing leftover images.
905
What is a common cause of paper jams?
Dirty roller or incorrect paper size/type.
906
What does a fuser error indicate?
The fuser assembly is failing or overheating
907
What is the cleaning step in some printers?
Removes residual toner from the drum before the next cycle.
908
What safety precautions apply when servicing a laser printer?
Turn off power, avoid touching the fuser (hot), and beware of high voltage inside.
909
What is printer calibration?
Aligning colours or adjusting toner levels for accurate output
910
What is the goal of laser printer maintenance?
To ensure consistent print quality, prevent breakdowns, and extend the printer's lifespan
911
What are the main maintenance tasks for a laser printer?
Cleaning, replacing consumables, checking firmware, and running calibration
912
What are common replaceable components in a laser printer?
Toner cartridge, imaging drum, fuser assembly, and transfer roller.
913
What does the toner cartridge do?
Holds toner powder and delivers it to the imaging drum
914
When should a toner cartridge be replaced?
When print output becomes faded or the printer displays a low toner warning
915
What is the imaging drum's role?
Transfers the toner image to paper - must be replaced when print quality deteriorates or ghosting appears.
916
What does the fuser assembly do?
Uses heat and pressure to permanently bond toner to the paper.
917
When should the fuser assembly be replaced?
When pages come out smudged or toner rubs off easily.
918
What is the transfer roller?
Moves toner from the drum to the paper.
919
When should the transfer roller be replaced ?
When images appear faint or incomplete.
920
What is a maintenance kit?
A set of parts (fuser, roller, transfer units) recommended for replacement after a certain page count.
921
What parts should be regularly cleaned?
Rollers, paper path, corona wire, and the exterior vents.
922
What should be used to clean the inside of a laser printer?
A toner vacuum or lint-free cloth - never a regular household vacuum
923
Why shouldn't you use compressed air inside a laser printer?
It can spread toner dust and damage sensitive components.
924
What can be used to clean the corona wire?
A built-in cleaning tab or isopropyl alcohol with a cotton swab (if specified by the manufacturer)
925
What should you do if toner spills inside the printer?
Turn off the printer, use a toner vacuum, and avoid inhaling toner particles.
926
What is the best environment for a laser printer?
Cool, dry, dust-free, and away from direct sunlight.
927
What is printer calibration?
Adjusting colour balance and alignment to ensure accurate print output.
928
How often should a printer be calibrated?
Whenever colour output looks off or after replacing major components.
929
Why is firmware updating important?
Improves performance, fixes bugs, and adds compatibility for new cartridges.
930
What safety concern exists with laser printers?
Host fuser assembly and high-voltage areas inside - avoid touching internal ports
931
What should you always do before maintenance?
Turn off the printer and unplug it.
932
Why should you handle toner cartridges carefully ?
Toner can leak easily and damage clothing or components.
933
What should you avoid exposing toner cartridges to?
Direct sunlight or heat - it can damage the drum.
934
What is an inkjet printer?
A printer that sprays tiny droplets of liquid ink directly onto paper to form images or text.
935
What are the main components of an inkjet printer?
Printhead, ink cartridges, paper feed mechanism, carriage, and control circuitry
936
How does an inkjet printer create an image?
It sprays microscopic ink droplets through nozzles onto paper, mixing colours to form images.
937
What are the two main types of inkjet printing technologies?
Thermal bubble and piezoelectric.
938
What is thermal bubble technology?
It uses heat to create vapour bubbles that force ink out of the nozzle (used by HP and Canon).
939
What is piezoelectric technology?
It uses a crystal that flexes when an electric charge is applied, pushing ink out (used by Epson).
940
What are the two main types of ink used in inkjet printers?
Dye-based ink and pigment-based ink
941
What is dye-based ink best for?
Producing vibrant colours and photo-quality prints
942
What is pigment-based ink best for?
Producing durable, smudge-resistant text and documents.
943
What is a printhead?
The component that sprays ink onto paper through tiny nozzles.
944
How can printheads become clogged?
When the printer sits unused and ink dries in the nozzles.
945
What should you do if printheads are clogged?
Run the printer's cleaning cycle or use manual cleaning with proper fluid.
946
What is an ink cartridge?
A replaceable container holding liquid ink for the printer
947
What is the difference between integrated and separate printheads?
Integrated: printhead built into the cartridge; Separate: printhead is part of the printer.
948
What should you when replacing ink cartridges?
Use genuine or compatible cartridges recommended by the manufacturer.
949
What happens if you mix incompatible cartridges?
It may cause leaks, poor colour quality, or damage to the printhead.
950
Why should you avoid letting cartridges run dry?
It can cause printhead damage and air blockages in ink lines.
951
What is the most common inkjet maintenance task?
Cleaning clogged printheads
952
What tool is used for automatic cleaning?
The printer's built-in cleaning utility.
953
How can you manually clean printheads?
Remove them and gently wipe with a lint-free cloth and cleaning solution
954
What should be avoided when cleaning printheads?
Using water or rough materials that can damage the nozzles.
955
Why is regular printing recommended?
It keeps ink flowing and prevents nozzles from drying out
956
What should you do if colours print incorrectly?
Run a nozzle check and perform colour calibration.
957
What type of paper gives the best results?
Paper designed for inkjet printing, with a special coating that absorbs ink properly.
958
What happens if you use the wrong paper type?
Ink may smear, bleed, or take too long to dry.How
959
How should inkjet paper be stored?
In a cool, dry place, away from humidity.
960
What is the goal of inkjet printer maintenance?
To keep print quality high and prevent damage from dried ink, dust, or mechanical wear.
961
What is the printhead?
The part of the printer that sprays ink onto paper through tiny nozzles
962
Why do printheads get clogged?
When the printer isn't used often and ink dries inside the nozzles.
963
How can you prevent printhead clogs?
Print a test page or nozzle check at least once a week.
964
What should you do if print quality fades or lines appear?
Run the printer's automatic printhead cleaning utility.
965
What is the nozzle check?
A test print that shows if all ink nozzles are firing correctly.
966
When should you perform a nozzle check?
Before and after cleaning the printhead.
967
Can you manually clean a printhead?
Yes, remove it carefully and use a lint-free cloth and manufacturer-approved cleaning fluid.
968
What should you avoid when cleaning printheads?
Using tap water or touching the nozzle area with fingers or rough materials.
969
Why should you replace empty ink cartridges promptly?
Empty cartridges can cause air bubbles or printhead overheating.
970
What's the risk of using third-party ink?
It might cause poor print quality, leaks, or clog the printhead.
971
How should you handle ink cartridges?
Keep them upright, avoid touching the nozzles, and store them in a cool, dry place.
972
Why should you avoid shaking ink cartridges?
It can create air bubbles that cause printing issues.
973
What should you do after installing new cartridges?
Align the printheads using the printer's alignment utility.
974
What causes paper jams in inkjet printers?
Dirty rollers, torn paper pieces inside, or using the wrong paper type.
975
How do you clean paper feed rollers?
Use a slightly damp, lint-free cloth or roller cleaning sheet.
976
What happens if paper rollers wear out?
The printer may pull multiple sheets or fail to feed paper.
977
How often should you clean your printer?
Every few months, or more often dusty environments
978
What tool can you use to remove dust inside a printer?
A small vacuum or compressed air (used gently)
979
Where should you not use compressed air?
Directly on printheads or ink cartridges - it can push dust into the nozzles.
980
How should you clean the printer exterior?
Wipe gently with a soft, damp cloth.
981
Why should you turn off the printer when not in use?
It helps cap the printheads, preventing them from drying out.
982
What is a thermal printer?
A printer that uses heat to create images on paper instead of ink or toner
983
What are the two main types of thermal printers?
Direct thermal and thermal transfer printers.
984
What is a direct thermal printer?
A printer that burns images directly onto heat-sensitive paper using a heated printhead.
985
What type of paper do direct thermal printers use?
Chemically treated, heat-sensitive paper.
986
Do direct thermal printers use ink or ribbon?
No, they rely entirely on heat
987
Where are direct thermal printers commonly used?
Receipts, shipping labels, and barcode labels.
988
What is thermal transfer printer?
A printer that uses a ribbon coated with wax, resin, or both, which is melted onto the paper or label by heat.
989
What materials can thermal transfer printers print on?
Paper, plastic, and synthetic labels.
990
How does thermal transfer printing compare to direct thermal?
It's more durable and resistant to fading and heat.
991
What consumables do thermal transfer printers use?
Thermal ribbon and print media (paper or labels)
992
Where are thermal transfer printers commonly used?
Asset tags, ID labels, and long-term barcode labels.
993
What are they key components of a thermal printer?
Printhead, platen roller, feed mechanism, power supply, and control circuitry.
994
What does the printhead do?
It generates heat to form the image on the paper or transfer ribbon.
995
What is the platen roller?
The rubber roller that pulls paper or labels through the printer and presses them against the printhead.
996
Why must the printhead and platen roller stay clean?
Dirt or residue can cause streaks, faded areas, or damage.
997
What should be cleaned regularly on a thermal printer?
The printhead, platen roller, and paper path.
998
What tool should you use to clean a printhead?
Isopropyl alcohol and a lint-free cloth or cleaning pen.
999
What should you avoid touching with your fingers?
The printhead surface - oils can damage it.
1000
Why should you clean the platen roller?
To remove paper dust or ribbon residue that affects feed consistency
1001
How often should cleaning be performed?
After every few rolls of paper or ribbons.
1002
What is the goal of thermal printer maintenance?
To ensure clear, consistent printing, prevent jams, and extend the printer's lifespan
1003
What is the printhead in a thermal printer?
The component that generates heat to create images on paper or transfer ribbon.
1004
Why must the printhead be cleaned regularly?
Dust, debris, or residue can cause streaks, faded printing, or damage the printhead.
1005
What is the recommended cleaning tool for a thermal printhead?
Isopropyl alcohol with a lint-free cloth or a specialised cleaning pen.
1006
Should you touch the printhead with your fingers?
No, oils from fingers can damage it.
1007
How often should the printhead be cleaned?
After every few rolls of paper or ribbons, or whenever print quality drops.
1008
What is the platen roller?
A rubber roller that feeds paper and presses it against the printhead.
1009
Why clean the platen roller?
Dust, paper fibers, or ribbon residue can cause uneven feed or print quality issues.
1010
How should the platen roller be cleaned?
Wipe gently with a lint-free cloth moistened with isopropyl alcohol
1011
What else should be cleaned along the paper path?
Rollers, guides, sensors, and media trays to prevent jams and misfeeds.
1012
What type of ribbon does a thermal transfer printer use?
Wax, resin, or wax/resin ribbons
1013
Why must thermal ribbons be stored properly?
Exposure to heat, humidity, or direct sunlight can degrade the ribbon and affect print quality.
1014
What type of paper should be used in direct thermal printers?
Heat-sensitive paper only.
1015
Why should you avoid touching the heat-sensitive side or direct thermal paper?
Oils or dirt can prevent proper image formation.
1016
Why should you clean the exterior of the printer?
To prevent dust and debris from entering the printer.
1017
Can you use compressed air inside the printer?
Yes, but gently - avoid direct blasts at the printhead.
1018
Why is regular maintenance important even if the printer seems fine?
Prevents long-term wear, ensures consistent print qualit, and avoids costly repairs.
1019
What is an impact printer?
A printer that physically strikes an inked ribbon against paper to create characters or images.
1020
What are common types of impact printers?
Dot matrix printers, daisy wheel printers, and line printers.
1021
What is a dot matrix printer?
An impact printer that forms characters and images with a matrix of tiny dots.
1022
How does a dot matrix printer work?
A printhead with pins strikes an ink ribbon to transfer dots onto paper.
1023
What is the advantage of dot matrix printers?
Can print multi-part forms (carbon copies) and are durable.
1024
What is disadvantage of dot matrix printers?
Noisy and lower print quality compared to inkjet or laser
1025
What is the ribbon in a dot matrix printer?
An inked fabric or nylon ribbon that transfers ink when struck by pins.
1026
What is a printhead in a dot matrix printer?
The component containing pins that strike the ribbon to form dots on the paper.
1027
What is a daisy wheel printer?
An impact printer with a rotating wheel shaped like a flower, with characters on each petal.
1028
How does a daisy wheel printer work?
A hammer strikes the selected character on the wheel against an ink ribbon to print.
1029
What is the main advantage of a daisy wheel printer?
Produces letter-quality, crisp text.
1030
What is the main disadvantage of daisy wheel printer?
Cannot print graphics, slower than dot matrix for large documents.
1031
What is a line printer?
An impact printer that prints an entire line of text at once.
1032
Where are line printer used?
High-volume environments like banks, billing systems, and data centres.
1033
What are common types of line printers?
Chain, bar, and drum printers.
1034
What type of paper is commonly used in impact printers?
Continuous forms or multi-part carbon copies.
1035
Why are impact printers suitable for multi-part forms?
Pins physically transfer ink through all layers of paper.
1036
What are common maintenance tasks for dot matrix printers?
Cleaning the printhead, ribbon replacement, cleaning rollers, and lubrication of moving parts.
1037
Why should the printhead be cleaned?
Dust, ink, and paper debris can reduce print quality and wear out pins.
1038
How often should ribbons be replaced?
When prints become faded or inconsistent.
1039
Why should paper paths and rollers be cleaned?
To prevent jams, skewed, feeding, or misaligned printing.
1040
What type of lubricant is used for moving parts?
Light machine oil or manufacturer-approved grease.
1041
What is the goal of impact printer maintenance?
To ensure consistent print quality, prevent jams, and extend the printer's lifespan.
1042
What is the printhead in a dot matrix printer?
The component with pins that strike the ribbon to form dots on paper.
1043
Why must the printhead be cleaned regularly?
Dust, ink, and paper debris can reduce print quality and cause missing dots.
1044
How should you clean a dot matrix printhead?
Use a soft brush or lint-free cloth, and manufacturer-approved cleaning solution if needed.
1045
What is the risk of not maintaining the printhead?
Pins may wear unevenly or break, causing poor print quality.
1046
What is the ribbon in an impact printer?
Inked fabric or nylon that transfers ink onto paper when struck by pins.
1047
When should a ribbon be replaced?
When print becomes faded, uneven, or missing lines.
1048
How should ribbons be stored?
In a cool, dry place, away from sunlight and dust.
1049
Why clean paper rollers and guides?
To prevent paper jams, misfeeds, or skewed printing.
1050
How should rollers be cleaned?
Wipe gently with a lint-free cloth; light machine oil can be used on moving parts if recommended
1051
What type of paper should be used for multi-part forms?
Continuous forms designed for impact printers.
1052
Why lubricate moving parts?
Reduces friction, wear, and noisy operation.
1053
What lubricant should be used?
Light machine oil or manufacturer approved grease.
1054
Which parts typically require lubrication?
Carriage rails, gears, and feed mechanisms.
1055
What is a 3D printer?
A printer that creates three-dimensional objects by depositing material layer by layer from a digital model .
1056
What are the main types of 3D printing technologies?
Fused Deposition Modeling (FDM), Stereolithography (SLA), and Selective Laser Sintering (SLS).
1057
What is FDM printing?
Melts and extrudes thermoplastic filament through a heated nozzle to build layers.
1058
What materials are commonly used in FDM?
PLS, ABS, PETG, and TPU filaments.
1059
What is a heated bed in FDM printers?
A surface that warms the print to reduce warping and improve adhesion.
1060
What is a common problem in FDM printing?
Warping, stringing, or layer misalignment.
1061
What is SLA printing?
Uses a laser or projector to cure liquid resin layer by layer.
1062
What materials are used in SLA printers?
Liquid photopolymer resins
1063
What is post-processing in SLA printing?
Cleaning prints with isopropyl alcohol and curing under UV light to harden the resin fully.
1064
What is SLS printing?
Uses a laser to fuse powdered material layer by layer into a solid object.
1065
What materials are used in SLS printers?
Nylon, metals, ceramics, or plastic powders.
1066
What is the advantage of SLS?
Can print complex geometries without support structures.
1067
What is the print bed?
The surface where the object is built.
1068
What is the extruder?
The mechanism that pushes filament through the heated nozzle (FDM) or delivers resin (SLA).
1069
What is a nozzle?
The tip of the extruder where melted filament is deposited.
1070
What is a stepper motor?
Controls precise movements of the printhead and bed.
1071
What is the purpose of the cooling fan?
Cools filament after extrusion to maintain layer shape.
1072
What is the role of the build platform?
Supports the object as it is printed and can be heated to improve adhesion.
1073
What should be cleaned regularly on a 3D printer?
Nozzle, build plate, fans, and rails.
1074
How can you prevent nozzle clogs?
Use quality filaments, maintain proper temperature, and clean regularly.
1075
What is bed levelling?
Adjusting the build plate to be perfectly parallel to the nozzle for proper adhesion.
1076
Why is lubrication important?
Keeps rails and lead screws moving smoothly, preventing layer misalignment.
1077
What safety precautions should you take?
Avoid touching the hot nozzle or heated bed, wear gloves when handling resin, and ensure proper ventilation.
1078
What is a cloud computing model?
A framework that defines how cloud services are delivered and accessed.
1079
What are the three main cloud service models?
IaaS, PaaS, SaaS.
1080
What is IaaS?
Provides virtualized computing resources over the internet, such as servers, storage, and networks.
1081
Who manages IaaS?
The cloud provider manages the infrastructure; the user manages the OS, apps, and data.
1082
What is an example of IaaS?
Amazon Web Services (AWS) EC2, Microsoft Azure VMs, Google Compute Engine.
1083
What is the main benefit of IaaS?
Scalability, flexibility, and cost savings - pay only for what you use.
1084
What is PaaS?
Provides a platform to develop, run, and manage applications without handling the underlying infrastructure.
1085
Who manages PaaS?
The cloud provider manages infrastructure, OS, and middleware; the user focuses on apps and data.
1086
What is an example of PaaS?
Google App Engine, Microsoft Azure App Service, Heroku.
1087
What is the main benefit of PaaS?
Simplifies development and reduces the need for server management.
1088
What is SaaS?
Provides software applications over the internet that users can access via a web browser.
1089
Who manages SaaS?
The cloud provider handles everything: infrastructure, OS, apps, and data.
1090
What is an example of SaaS?
Gmail, Microsoft 365, Salesforce, Dropbox.
1091
What is the main benefit of SaaS?
No installation, maintenance-free, accessible from anywhere.
1092
What is FaaS (Function as a Service)?
A serverless model where code runs in response to events without managing servers (e.g., AWS Lambda).
1093
What is DaaS (Desktop as a Service)?
Virtual desktop environment delivered from the cloud (e.g., Amazon WorkSpaces).
1094
What is CaaS (Container as a Service)?
Container management and deployment provided by the cloud (e.g., Google Kubernetes Engine).
1095
What are the main cloud deployment models?
Public, Private, Hybrid, and Community.
1096
What is a public cloud?
Services provided over the internet, shared among multiple users (e.g., AWS, Azure).
1097
What is a private cloud?
Cloud infrastructure dedicated to a single organisation, often on-premises or hosted privately.
1098
What is a hybrid cloud?
Combines public and private clouds to leverage both scalability and control.
1099
What is a community cloud?
Shared infrastructure for a specific group of organisations with common concerns.
1100
What is cloud computing?
Delivery of computing services (servers, storage, databases, networking, software) over the internet ("the cloud")
1101
What are the essential characteristics of cloud computing?
On-demand self-service, broad network access, resource pooling, rapid elasticity, measured service.
1102
What is on-demand self-service?
Users can provision computing resources automatically without human intervention from the provider.
1103
Example of an on-demand self-service?
A developer spins up a virtual server instantly through a cloud dashboard.
1104
What is broad network access?
Services are accessible over the network via standard devices like laptops, smartphones, and tablets,
1105
Why is broad network access important?
Users can access resources anywhere, anytime, enhancing mobility and productivity.
1106
What is resource pooling?
Cloud resources (storage, processing, memory) are shared among multiple uers using multi-tenant models.
1107
How does pooling benefit users?
Efficient resource utilisation, cost reduction, and scalability.
1108
What is rapid elasticity?
Resources can be quickly scaled up or down based on demand.
1109
Example of rapid elasticity?
A website automatically gets more virtual servers during a traffic spike.
1110
What is measured service?
Cloud systems automatically monitor, control, and report resource usage, enabling pay-as-you-go billing.
1111
What metrics are commonly measured in measured services?
CPU usage, storage, network bandwidth, and number of active users.
1112
What is multi-tenancy?
Multiple users share the same physical resources securely and efficiently.
1113
What is self-service provisioning?
Users can deploy resources without requesting provider intervention.
1114
What is elasticity vs. scalability?
Elasticity: automatic and dynamic adjustment. Scalability: manual or planned adjustment to meet demand.
1115
What is resiliency in cloud computing?
Cloud can recover quickly from failures to maintain availability.
1116
What is location independence?
Users do not need to know the physical location of resources - the cloud abstracts it.
1117
What is client-side virtualisation?
Running a virtual machine (VM) on a local client device, such as a laptop or desktop, using virtualisation software.
1118
What is the main purpose of client-side virtualisation?
To test, run, or isolate operating systems and applications without affecting the host machine.
1119
What is a hypervisor?
Software that creates and manages virtual machines.
1120
What are the two types or hypervisors?
Type 1 (bare-metal) and Type 2 (hosted).
1121
Which hypervisor type is used in client-side virtualisation?
Type 2 (hosted) - runs on top of the host OS.
1122
Examples of client-side hypervisors?
VMware Workstation, VirtualBox, Parallels Desktop, Hyper-V (Windows client version).
1123
What is a virtual machine?
A software-based emulation of a physical computer running its own OS and applications.
1124
What resources does a VM use from the host?
CPU, RAM, storage, and network interfaces of the host machine.
1125
What is a virtual disk?
A file on the host system that stores the guest OS and its data.
1126
What is a snapshot in client-side virtualisation?
A saved state of a VM that can be restored later to revert changes.
1127
What is troubleshooting?
The process of systematically identifying, diagnosing, and resolving problems in computer hardware, software, or networks.
1128
What is the CompTIA A+ troubleshooting framework?
1. Identify the problem, 2. Establish a theory, 3. Test the theory, 4. Establish a plan, 5. Verify full system functionality, 6. Document findings.
1129
Step 1 - Identify the Problem: What is the goal?
To gather information and clearly understand the issue before acting.
1130
Step 1 - Identify the Problem: What should you do?
Question the user, identify recent changes, observe symptoms, and check for error messages.
1131
Step 1 - Identify the Problem: What tools can help?
Event Viewer, Device Manager, Task Manager, system logs.
1132
Step 2 - Establish a Theory of Probable Cause: What happens here?
Develop possible explanations for the problem
1133
Step 2 - Establish a Theory of Probable Cause: How should theories be formed?
Start with simple causes first (Occam's razor)
1134
Step 2 - Establish a Theory of Probable Cause: Give an example.
"The PC won't turn on - maybe the power cable is unplugged.
1135
Step 3 - Test the Theory: What is the goal?
Test you hypothesis to confirm or rule out the cause.
1136
Step 3 - Test the Theory: What if your theory is correct?
Move to Step 4 - create and implement a plan of action.
1137
Step 3 - Test the Theory: What if your theory is wrong?
Go back to Step 2 and form a new theory.
1138
Step 4 - Establish a Plan of Action: What is the goal?
Develop and apply a fix that minimises user impact and downtime.
1139
Step 4 - Establish a Plan of Action: What should you consider before fixing?
Back up, schedule downtime, and get necessary approvals.
1140
Step 4 - Establish a Plan of Action: Example?
"Replace the faulty power supply after confirming it's the cause"
1141
Step 5 - Verify Full System Functionality: What should you do?
Test the system, confirm full operation, and ensure no new issue.
1142
Step 5 - Verify Full System Functionality: Why is this step important?
It prevents recurring problems and ensures user satisfaction.
1143
Step 6 - Document Findings, Actions, and Outcomes: Why is documentation vital?
It helps with future troubleshooting, provides accountability, and builds a knowledge base.
1144
Step 6 - Document Findings, Actions, and Outcomes: What should you include?
Problem description, root cause, fix applied, verification steps, and time taken.
1145
What's a common mistake beginners make?
Replacing parts or reinstalling software before identifying the real cause.
1146
Why should you start simple?
Simple fixes (like loose cables or rebooting) solve a large percentage of issues.
1147
What attitude should you maintain?
Calm, patient, and methodical - avoid guessing or rushing.
1148
The computer powers on, but there's no display.
Check monitor power, cable connections, and input source; reseat or replace the GPU or RAM if necessary.
1149
Monitor says "No signal."
Verify the video cable is properly connected; try a different port of graphics card output.
1150
Display is flickering or distorted
Check refresh rate, resolution settings, and loose cables; update or reinstall graphics drivers.
1151
Display shows artifacts or lines
Possible overheating GPU or bad video memory - clean and ensure fans are working
1152
Computer doesn't power on at all
Check the power cable, outlet, and PSU switch; test with a known working power supply
1153
PC powers on, then immediately turns off
Possible short circuit, bad PSU, CPU overheating, or loose power connector.
1154
No lights or fans when pressing power
Check motherboard standby power LED, front panel connector, and PSU voltage switch (110V/220V).
1155
What do beep codes indicate?
Hardware initialisation errors during POST - each pattern points to a specific component (RAM, GPU, CPU, etc.)
1156
Continuous beeping on startup
Memory (RAM) issue - reseat or replace RAM modules
1157
One long, two short beeps.
Commonly a video card problem
1158
No beep and no display
Possibly bad motherboard, CPU, or PSU.
1159
System randomly freezes or reboots
Likely faulty RAM or incompatible modules. Test with Windows Memory Diagnostic or MemTest86
1160
System fails to boot with new RAM
Check compatibility, ensure proper seating, and confirm supported speed and voltage.
1161
Beeping pattern at boot.
Reseat RAM, clean contacts, or try one stick at a time.
1162
System says "No boot device found."
Check boot order in BIOS, ensure drive detection, and verify SATA/power connections.
1163
Clicking or grinding noises from HDD
Impending hard drive failure - back up data immediately and replace the drive.
1164
Slow performance or freezing.
Could be fragmented HDD, bad sectors, or low disk space. Run CHKDSK or SDD/HDD diagnostic tools.
1165
SSD not detected
Update BIOS, enable AHCI mode, and check for firmware updates.
1166
Keyboard or mouse not responding.
Try different USB port, replace batteries (if wireless), and reinstall drivers.
1167
USB device not recognised
Check Device Manager, try another port, or update chipset/USB drivers.
1168
Printer not responding
Verify power, cables, and drivers; restart spooler service; try printing a test page.
1169
Computer shuts downs unexpectedly.
Usually due to overheating - clean fans and vents, reapply thermal paste, ensure good airflow.
1170
Fans running loud all the time.
Possible dust buildup or incorrect fan control settings in BIOS.
1171
CPU temperature too high.
Check heat sink mounting, thermal paste, and fan operation
1172
New GPU or expansion card not detected.
Check power connectors, ensure it's fully seated, and update BIOS if needed.
1173
Wi-Fi or Bluetooth not working.
Ensure antenna connections, drivers, and wireless adapter are enabled.
1174
Burnt smell or visible damage.
Stop immediately - possible short circuit or blown capacitor. Replace affected component.
1175
Intermittent reboots or instability.
Could be falling PSU or motherboard VRM issue. Test with a PSU tester or known-good unit.
1176
Front panel ports not working.
Check front panel header connection and cable orientation.
1177
What's the first step in troubleshooting storage devices?
Identify the symptoms - e.g. "No boot device," slow performance, missing partitions, or strange noises.
1178
What are the main types of storage devices?
HDDs (magnetic), SSDs (flash-based), and optical drives (CD/DVD/Blu-ray)
1179
The BIOS/UEFI doesn't detect the storage drive
- Check SATA/power cable connections - Try another port or cable - Enable AHCI mode - Update the BIOS/firmware
1180
What if the drive is new and not detected?
Ensure it's initialise and partitioned in Disk Management.
1181
SSD not showing up in Windows.
Check Device Manager, enable AHCI, and update firmware.
1182
Error: "No Boot Device Found" or "Operating System Not Found."
- Verify boot order in BIOS - Check if drive is recongnised - Repair boot records using bootrec /fixmbr or /fixboot.
1183
Computer boots to BIOS repeatedly
Possibly disconnected boot drive, corrupt OS, or bad SATA port.
1184
System running very slowly or freezing
Possible failing drive, bad sectors, or disk nearing capacity - run CHKDSK or manufacturer diagnostics.
1185
SSD performance dropped suddenly
Check TRIM is enabled and firmware is updated.
1186
Hard drive LED constantly active.
May indicate background indexing, malware, or failing drive.
1187
HDD making clicking, grinding, or beeping noises
Mechanical failure - back up data immediately and replace the drive
1188
Drive emits burning smell or visible damage.
Power surge or short - replace drive, check PSU and cables.
1189
Drive overheats quickly
Ensure proper ventilation and no dust buildup.
1190
Partition missing or unallocated.
Use Disk Management or tools like TestDisk to recover partitions.
1191
Drive asks to be formatted before access.
File system corruption - attempt data recovery before formatiing.
1192
Files or folders inaccessible
Check NTFS permissions, ownership, or possible malware infection.
1193
Optical drive not reading discs.
Try multiple discs, clean the lens, or check drivers in Device Manager.
1194
Drive not ejecting.
Use the manual eject hole or check for mechanical jams.
1195
Drive not detected in BIOS.
Verify power/data connections, try different SATA port.
1196
External HDD not showing up.
Try different USB port/cable, reinstall drivers, or check Disk Management.
1197
USB flash drive asks to be formatted.
File system corruption - try data recovery tools.
1198
Drive disconnects randomly.
May be insufficient power, loose cable, or faulty USB controller.
1199
What tool checks for and repairs bad sectors?
CHKDSK (Windows) or fsck (Linux).
1200
What tool tests drive health and SMART data?
CrystalDiskInfo, HD Tune, or manufacturer utilities (e.g. Seagate SeaTools, WD Dashboard).
1201
What command rebuilds a corrupted boot sector?
bootrec /fixboot or bootrec /fixmbr in Windows Recovery.
1202
How can you extend the life of a hard drive?
- Keep airflow clean - Use surge protection - Perform regular backups - Avoid physical shocks
1203
How to maintain SSDs?
Keep TRIM enabled, avoid defragmentation, and ensure firmware updates.
1204
Computer powers on, but there's no display.
Check monitor power, video cable, and input source; verify GPU and RAM are seated properly.
1205
Monitor says "No signal."
Check the video cable connection; try another port, cable, or monitor; ensure GPU is functioning.
1206
System beeps but shows no image.
Check for video card failure or loose connections - interpret POST beep codes to identify the issue.
1207
System boots but screen remains black until OS loads.
Check BIOS display settings or default display output (especially if using a discrete GPU).
1208
Laptop screen is very dim or black but faint image visible.
Likely backlight or inverter failure (for older LCDs)
1209
Display brightness keeps changing automatically.
Disable adaptive brightness or power-saving mode in OS settings.
1210
Screen flickers at certain brightness levels.
Could be PWM flicker - update firmware or replace the display panel.
1211
Image appears stretched or blurry.
Incorrect resolution - set display to its native resolution in OS settings.
1212
Monitor "Out of Range" or "Input Not Supported."
The refresh rate or resolution exceeds monitor capabilities - boot in safe mode and adjust settings.
1213
Multiple monitors not displaying correctly.
Check display configuration in OS; ensure graphics card supports the setup; use correct cable type (HDMI, DisplayPort, DVI).
1214
Common video cable types?
HDMI, DisplayPort, DVI, VGA.
1215
Which cable supports audio and video?
HDMI and DisplayPort.
1216
What to check for in VGA/DVI cables?
Bent pins, loose screws, and damaged connectors.
1217
What happens if the HDMI cable is faulty?
No signal, flickering, or intermittent black screens.
1218
Display not detected after Windows update.
Reinstall or roll back the graphics driver; check Device Manager for errors.
1219
Resolution options missing.
Reinstall display drivers or graphics control software (NVIDIA/AMD/Intel).
1220
After installing new GPU, system boots to black screen.
Remove old drivers, reset BIOS, and connect monitor to the correct GPU output.
1221
Fan on GPU not spinning or loud noise
Possible dust buildup or failed fan - clean or replace.
1222
Artifacts during gaming or high load.
Indicates GPU overheating or VRAM issues - check cooling and thermal paste.
1223
System crashes with graphical errors.
Check GPU temps, power connectors, and PSU wattage.
1224
Display works on onboard port but not GPU port.
GPU may be disabled in BIOS or faulty - enable it or test in another system.
1225
System has both iGPU and discrete GPU - wrong one in use.
Set primary display adapter in BIOS or GPU control panel
1226
What tool checks GPU temperature and performance?
GPU-Z, MSI Afterburner, or HWMonitor.
1227
What OS tool helps test video output?
Display Settings or Device Manager.
1228
What can you use to verify monitor functionality?
Test on another PC or try built-in monitor diagnostics (many Dell/HP displays include this).
1229
How to prevent video/display issues?
- Keep GPU drivers up to date - Maintain clean airflow and dust-free fans - Use quality cables and surge protection - Avoid overclocking beyond safe limits.
1230
Mobile device won't power on.
Check battery charge, charger cable, and power adapter; try a different outlet or wireless charger.
1231
Device only powers on when plugged in.
Battery may be worn out or not charging properly - test with another charger or replace the battery.
1232
Device stuck on boot logo or boot loop.
Perform a soft reset or factory reset; may need to reinstall firmware (use recovery mode).
1233
Device shuts off randomly.
Could be overheating, battery calibration issue, or software crash - check for updates or reset.
1234
Battery drains quickly.
Check for background apps, high screen brightness, and location/Bluetooth/Wi-Fi left on; recalibrate or replace the battery.
1235
Device overheats while charging.
Use original charger, avoid charging under pillows, and check for faulty charging circuits or battery swelling.
1236
Battery swollen or bulging.
Stop using immediately - replace battery; swollen batteries are dangerous.
1237
Phone not charging or charges slowly.
Try different cable/adapter, clean charging port, or check for lint/debris blocking the pins.
1238
No service or "Emergency calls only."
Check SIM card, airplane mode, and network settings; reseat or replace SIM.
1239
Wi-Fi won't connect.
Restart router and phone, forget and reconnect to network, or reset network settings.
1240
Bluetooth not pairing
Ensure Bluetooth is on, device is discoverable, and delete/re-pair the connection.
1241
Mobile data not working.
Verify APN settings, data plan, and network mode (e.g. LTE, 3G).
1242
Touchscreen not responding.
Reboot device, clean the screen, or remove screen protector; may require digitizer replacement.
1243
Cracked screen but display works.
Replace digitizer glass; backup data in case screen fails completely.
1244
Screen flickers or has dead pixels.
Could be hardware defect or loose display connector; try restarting or safe mode.
1245
Display dim or dark but phone vibrates.
Likely backlight or LCD issue - requires repair or replacement.
1246
No sound from speaker.
Check volume levels, mute settings, and Bluetooth (might be connected to another device).
1247
Distorted or crackling audio.
Clean speaker grills; check for water damage or hardware failure.
1248
Headphones not detected.
Try different headphones, check for debris in the port, or reset audio settings.
1249
Microphone not working.
Check app permissions, blockages, or test in voice recorder app.
1250
Camera app won't open or crashes.
Restart device, clear app cache, or reinstall camera app.
1251
Camera blurry or won't focus.
Clean the lens; ensure no case obstruction; recalibrate if possible.
1252
Flash not working.
Test with flashlight app; could be hardware failure or settings issue.
1253
Auto-rotate not working.
Enable auto-rotation; check accelerometer sensor using diagnostic tools.
1254
"Storage full" warning.
Delete unused apps, cache, photos/videos, or move data to cloud or SD card.
1255
App crashes or won't open.
Clear cache/data, update or reinstall the app.
1256
Device running slowly.
Check background apps, clear cached files, or perform factory reset.
1257
SD card not detected.
Reinsert or format the card, try in another device, or clean contacts
1258
Forgot passcode or pattern lock.
Use Find My Device / iCloud to reset, or perform factory reset (data loss likely).
1259
Device infected with malware.
Boot into safe mode, uninstall suspicious apps, and installs a mobile antivirus.
1260
App permissions reset or behave oddly.
Check privacy settings and reapply permissions manually.
1261
Buttons (Power, Volume) not working.
May be stuck or worn out - test with accessibility settings (on-screen buttons).
1262
Charging port loose or damaged.
Inspect for bent pins, debris, corrosion - may need port replacement.
1263
Camera lens cracked or foggy.
Clean lens gently; for cracks, replace module.
1264
How to test mobile hardware sensors?
Use built-in diagnostics codes (e.g. *#0*# for Samsung) or apps like Device Info HW.
1265
How to maintain mobile performance?
Keep software updated, avoid extreme temperatures, and limit background apps.
1266
How to protect data before repair?
Always backup to cloud or external storage before attempting resets.
1267
What should you check if a printer won't print?
Verify power, connections, paper, and ink/toner; ensure it's as the default printer and has no pending jobs in the queue.
1268
What causes paper jams?
Dirty roller, worn paper feed parts, using the wrong paper type or size, or overfilled trays.
1269
What to do if the printer prints faded or blank pages?
Replace or refill ink/toner, clean print heads or laser drum, and check for clogged nozzles.
1270
What causes streaks or lines on prints?
Dirty or damaged drum, dirty print heads, or a problem with toner distribution.
1271
What causes printer to print ghost images?
A faulty or dirty drum or fuser not fully discharging between pages (common in laser printers).
1272
Why might a printer show "out of memory"?
The print job is too large for the printer's RAM - reduce resolution or add more memory.
1273
What should you do if wireless printing fails?
Ensure the printer and PC are on the same Wi-Fi, restart both devices, and re-add the printer via IP or hostname.
1274
What causes "unknown printer" errors?
Incorrect or missing drivers - reinstall the correct printer driver or use a generic one.
1275
What to do if a print job is stuck in the queue?
Cancel all documents in the print queue, restart the print spooler service, and resend the job.
1276
What causes smudged or wet prints (inkjet)?
Ink not drying properly, dirty print heads, or wrong paper type.
1277
What causes pages to print with garbled text?
Corrupt print drivers or incorrect printer language setting (e.g., PCL vs PostScript).
1278
What causes printer not to connect via USB?
Faulty USB cable, wrong port, or missing driver - try another port or reinstall drivers.
1279
What is a "fuser error"?
Indicates the laser printer's fuser assembly is failing or overheating - may need replacement.
1280
What causes double printing or misaligned text?
Incorrect alignment settings, dirty rollers, or software calibration issues.
1281
What causes "low toner" or "replace cartridge" errors even after replacing?
The chip on the new cartridge may not be recognised - clean contacts or reset the printer's toner counter.
1282
What is the first step when troubleshooting network issues?
Identify the problem - gather information, verify connections, and check if it affects one or multiple devices.
1283
What should you check first if there is no network connectivity?
Check cables, Wi-Fi connection, NIC (Network Interface Card), and LED link lights.
1284
What causes an APIPA address (169.254.x.x)?
The DHCP server is unreachable - the device self-assigns a local address.
1285
How do you fix an APIPA address issue?
Check DHCP settings, restart the NIC, release/renew the IP address using ipconfig /release and ipconfig /renew.
1286
What does it mean if you can ping 127.0.0.1 but not others?
The NIC works, but the issue is with network configuration or external connectivity.
1287
What if you can ping local devices but not the internet?
Possible DNS or gateway issue - check DNS server settings and default gateway.
1288
What causes "limited or no connectivity"?
DHCP failure, wrong IP configuration, cable issues, or weak Wi-Fi signal.
1289
What causes "destination host unreachable"?
Routing problem, downed network device, or incorrect subnet mask.
1290
What tool do you use to test connectivity?
ping command - verifies if a host is reachable on the network.
1291
What does tracert (Windows) or traceroute (Linux) do?
Shows each hop between your device and the destination - used to find where packets stop.
1292
What does ipconfig or ifconfig show?
Displays IP configuration details like address, subnet mask, and gateway.
1293
What causes intermittent connectivity?
Loose cables, interference (for Wi-Fi), overheating switch, or duplex mismatch.
1294
What is a duplex mismatch?
One device uses half-duplex and the other uses full-duplex - causes collisions and slow speed.
1295
What causes slow network performance?
Bandwidth congestion, malware, faulty cables, or incorrect NIC speed settings.
1296
What tool checks for bad Ethernet cables or broken pins?
Cable tester or continuity tester.
1297
What tool measures signal strength and interference in Wi-FI network?
Wi-Fi analyser.
1298
What causes "IP conflict"?
Two devices share the same IP - caused by static IP overlap or DHCP misconfiguration.
1299
How do you fix an IP conflict?
Release and renew IP address or change one device's IP manually.
1300
What causes DNS errors (e.g., "DNS server not responding")?
Incorrect DNS settings, downed DNS server, or ISP DNS issue.
1301
How do you fix DNS issues?
Flush DNS cache (ipconfig /flushdns), set a public DNS (8.8.8.8), restart the DNS client service.
1302
What causes "Network cable unplugged" error?
Faulty or disconnected cable, damaged port, or disable NIC.
1303
What tool mnitors real-time network traffic?
Packet sniffer or protocol analyser (e.g., Wireshark).
1304
What is loopback testing used for?
Tests NIC functionality without connecting to the network.
1305
What is the purpose of a tone generator and probe?
To trace and identify cables in a wiring closet or wall.
1306
What tool detects voltage or shorts in network cables?
Multimeter.
1307
What does OSI stand for?
Open Systems Interconnection - a seven-layer model for network communication.
1308
How many layers are in the OSI model?
Seven layers.
1309
What is the purpose of the OSI model?
Provides a standard framework to understand, design, and troubleshoot network communication.
1310
What is the Physical Layer?
Handles raw transmission of bits over a physical medium (cables, fiber, radio).
1311
Examples of Physical Layer devices?
Hubs, repeaters, cables, fiber optics, wireless radios.
1312
What does the physical layer define?
Electrical signals, voltage, pin layouts, and data rates.
1313
What is the Data Link Layer?
Provides node-to-node data transfer and handles error detection/correction on frames.
1314
What are key protocols or the Data Link Layer?
Ethernet (802.3), PPP, Frame Relay, MAC addresses.
1315
What devices operate at the data link layer?
Switches, bridges, and network interface cards (NICs).
1316
What is the Network Layer?
Handles logical addressing and routing of packets between networks.
1317
Key protocols of the Network layer?
IP (IPv4, IPv6), ICMP, OSPF, BGP.
1318
Devices at the Network Layer?
Routers and layer 3 switches.
1319
What is the Transport Layer?
Provides end-to-end communication and ensures reliable data transfer.
1320
Key protocols of the Transport Layer?
TCP (connection-oriented), UDP (connectionless).
1321
Functions of TCP?
Segmentation, error checking, flow control, and retransmission.
1322
What is the Session Layer?
Manages sessions/communication dialogues between applications.
1323
What does the session layer do?
Establishes, maintains, and terminates connections (sessions).
1324
Example of the Session Layer?
NetBIOS, RPC (Remote Procedure Call).
1325
What is the Presentation Layer?
Translates, formats, and encrypts/decrypts data for the application layer.
1326
Functions of the Presentation Layer include?
Data compression, encryption, character encoding (ASCII, EBCDIC)
1327
Examples of the Presentation Layer?
SSL/TLS encrypts data before sending it to Layer 7.
1328
What is the Application Layer?
Provides network services directly to end-user applications.
1329
Examples of protocols?
HTTP, HTTPS, FTP, SMTP, DNS, Telnet, POP3, IMAP.
1330
What does the Application Layer NOT do?
It does not create applications; it only provides the interface to network servies.
1331
"All People Seem To Need Data Processing"
Application, Presentation, Session, Transport, Network, Data Link, Physical.
1332
What are common symptoms of a Layer 1 issue?
No connectivity, link lights off, loose cables, or damaged ports.
1333
How do you troubleshoot Layer 1?
Check cables, reseat connectors, replace damaged cables, test with a cable tester or multimeter.
1334
Example of a Layer 1 problem?
A broken Ethernet cable causes the NIC link light to stay off.
1335
What are common symptoms of a Layer 2 issue?
Devices on the same network can't communicate; MAC address or ARP problems; switch port issues.
1336
How do you troubleshoot Layer 2?
Check switch port configurations, verify VLAN assignments, and clear tables if needed.
1337
Example of a Layer 2 problem?
A PC connected to the wrong VLAN cannot reach other devices in its department.
1338
What are common symptoms of a Layer 3 issue?
Can't reach external networks, wrong IP address, or gateway unreachable.
1339
How do you troubleshoot Layer 3?
Use ping, ipconfig, and tracert; check IP/subnet/gateway; verify routing tables.
1340
Example of a Layer 3 problem?
You can ping local devices but not the internet - gateway or routing issue.
1341
What are common symptoms of a Layer 4 issue?
Specific applications (like HTTP or FTP) fail while others work; connection resets.
1342
How do you troubleshoot Layer 4?
Check firewall or ACL settings blocking ports; use netstat to view active connections.
1343
Example of a Layer 4 problem?
A firewall blocks port 443, preventing HTTPS access.
1344
What are common symptoms of a Layer 5 issue?
Sessions drop unexpectedly, users disconnected frequently, or authentication fails.
1345
How do you troubleshoot Layer 5?
Check session timeout settings, reestablish connections, and verify credentials or tokens.
1346
Example of a Layer 5 problem?
A remote desktop session disconnects after a few minutes due to timeout configuration.
1347
What are common symptoms of a Layer 6 issue?
Encrypted websites or files fail to open, SSL/TLS errors, or corrupted data.
1348
How do you troubleshoot Layer 6?
Verify encryption certificates, update software handling file formats, and check encoding.
1349
Example of a Layer 6 problem?
"SSL certificate expired" prevents secure login to a website.
1350
What are common symptoms of a Layer 7 issue?
App won't connect, slow web response, or incorrect DNS resolution.
1351
How do you troubleshoot Layer 7?
Check service configurations, DNS records, browser or app settings, and restart applications.
1352
Example of a Layer 7 problem?
You can ping a website's IP but not browse it - likely a DNS or HTTP service issue.
1353