Ethical Practice

Question 1

Ethical Workplaces

Answer 1

Begin with leadership’s definition of their org’s values, aim for conduct that respects the rights of others - their safety, well-being, dignity, and privacy

Question 2

Benefits of Ethical Workplaces

Answer 2

• attract customers and investors, and likely to attract better candidates
• ethical leaders and employees are less likely to violate laws causing the org costly lawsuits

Question 3

HR’s role in Personal Integrity

Answer 3

Model ethical conduct and org’s values, hold others accountable

Question 4

HR’s role in Professional Integrity

Answer 4

Demonstrate awareness and commitment to ethics in their work

Question 5

HR’s role as an Ethical Agent

Answer 5

Communicate ethical expectations, create means for employees to report ethical issues, ensure compliance in HR processes

Question 6

6 Steps to Ethical Decision-Making

Answer 6

1. Recognize ethical situations as they arise
2. Establish facts about situation
3. Evaluate ethical dimensions of possible actions
4. Apply relevant codes of ethics and behavior to the options
5. Consult with others
6. Make a decision, own it, and learn from one’s mistakes

Question 7

Commits an ethical org to disclosing details about dealings, transactions, or processes to those who have a vested interest

Answer 7

Transparency

Question 8

Commits to truthfulness and fairness, avoidance of conflicts of interest and bribery

Answer 8

Honesty

Question 9

Situations in which person or org may benefit from undue influence due to involvement in outside activities, relationships, or investments that conflict with or have an impact on the employment relationship/its outcomes

Answer 9

Conflict of Interest

Question 10

The exchange of anything of value to gain greater influence

Answer 10

Bribery

Question 11

An individual’s approach to forming and maintaining relationships with others in the org

Answer 11

Authenticity

Question 12

Principles of conduct within an org that guide decision making and behavior

Answer 12

Codes of Conduct

Question 13

An effective code of conduct is…

Answer 13

One management can support by its example and investment, and that employees can understand and apply

Question 14

Values-based part of a code of conduct includes

Answer 14

• communication from leadership reflecting commitment to the code and its enforcement
• org’s mission and vision statements
• broad statement of org values and principles
• detailed statement of org’s ethical obligations to all its stakeholders

Question 15

Rules-based part of a code of conduct includes

Answer 15

• ethical and conduct guidelines
• examples of ethical and unethical behavior to help employees recognize risks
• questions employees can ask themselves to assess ethical impact of their actions
• rules of conduct required to comply with laws and regulations
• description of enforcement process

Question 16

5 Steps to create an effective code of conduct

Answer 16

1. Gather basic info - ensure all internal and external stakeholders are included
2. Draft and review
3. Adopt the code formally and communicate it to the org
4. Monitor enforcement
5. Evaluate and revise code periodically

Question 17

Internal Investigation Steps (6):

Answer 17

1. Appoint experienced, neutral, and objective investigator
2. Investigate by interviewing all parties involved and witnesses
3. Keep objective, detailed notes and documentation
4. Ensure confidentiality
5. Assess whether allegations are true, and credibility of parties involved
6. Come to conclusions based on evidence

Question 18

Main purpose of a code of conduct

Answer 18

Define behavioral and judgement expectations for all employees