what are the types of questions in a questionnaires?
what are likert scales?
respondent indicates their agreement (or otherwise) with a statement using a scale usually having five points
what are rating scales?
respondents are asked to identify a value that represents their strength of feeling about a particular topic
what is fixed-choice option?
list of possible options and respondents are required to indicate those that apply to them
what is designing interviews?
what should be avoided when writing good questions?
what is the overuse of jargon?
what is emotive language and leading questions?
what are double-barrelled questions?
contains two questions in one, so respondents may agree with one half but not the other
what are double negative questions?
questions can be difficult for the respondents to decipher