2.5 training

Question 1

training

Answer 1

focused on developing employees skills + knowledge in order to complete their role more efficiently and effectively

Question 2

benefits of training - for employees

Answer 2

• creates more adaptability to work force
• opportunity for promotion and self improvement
• improved job satisfaction through better job performance
• challenge → chance to learn new

Question 3

benefits of training - for business

Answer 3

• higher productivity through better job performance + more efficient use of human resources
• goals + objectives are more effectively met
• reduced costs due to less staff turnover + absenteeism as well as fewer accidents
• more capable, mobile workforce

Question 4

on the job training

Answer 4

learning from existing employees at the workplace on how to perform the job more efficiently and effectively than before

Question 5

on the job training - coaching/tutoring/mentoring

Answer 5

being taught by an existing employee on how to perform

Question 6

on the job training - role modelling

Answer 6

imitating the behaviour of a supervisor or manager

Question 7

on the job training - job rotation

Answer 7

completing a number of jobs in a field of the business to see how they all interconnect, providing a broader experience and greater familiarity with the entire business + operations

Question 8

on the job training - apprenticeship

Answer 8

employee learns from an experienced person or co worker

Question 9

on the job training - planned work activities, special assignments, committees

Answer 9

provides a range of new experiences in a collaborative environment

Question 10

advantages of on the job training

Answer 10

• reduce cost as it is a cost effective way to train - not paying for outside course provider
• learn specific skills + knowledge directly related to job
• employees practice under supervision of more experienced staff acting as their coach or mentor
• trainer/mentor/coach on hand to train or guide when needed
• producing goods + services whilst learning which adds to business production

Question 11

disadvantages of on the job training

Answer 11

• trainer may have to leave their own duties to carry out training
• unlikely to develop networks with other businesses
• may learn bad tricks and short cuts from existing employees that are against business policies (even without realisation)
• quality of trainer may vary if mentor or coach isn’t trained or competent in how to act

Question 12

off the job training

Answer 12

learning away from the business as to how the employee can perform this job more efficiently and effectively than before
eg. lectures, workshops, online tutorials, role plays, conferences

Question 13

off the job training

Answer 13

• less likely to be distracted by work environment/colleagues
• develops employee morale to be selected for off site training
• may develop broader social networks
• may learn additional broader knowledge
• may return with accredited skills or qualifications

Question 14

disadvantages of off the job training

Answer 14

• increased cost or expenses of training
• cost in terms of employee absence from work
• may be difficult to integrate learnt skills back into work (eg. diff equipment)
• team employees may continue old practices in defiance of new new approaches

Question 15

training to multi skill - on the job training

Answer 15

learning of skills + knowledge at the workplace - staff working with other experienced staff or having opportunity to build skills on ranges of tasks could assist in developing skills of employees in a range of areas + provide a flexible workforce

Question 16

training to multi skill - off the job training

Answer 16

learning of skills + knowledge away from the work place at an offsite location - may include additional study or providing further education + training of staff which increases knowledge and skill.
assists in building a more multiskilled and flexible workforce