sac based prep

Question 1

maslows hierarcy of needs

Answer 1

states that each individual has needs they wish to satisfy and thus will work towards achieving those needs. the needs are arranged into steps in a hierarchy from most to least important

Question 2

the steps

Answer 2

1. physiological needs
2. security and safety needs
3. social needs
4. esteem needs
5. self actualisation needs

Question 3

advantages

Answer 3

• allows managers to understand that different employees are at different stages of the hierarchy thus require varying means of motivation (helps them understand individual needs)
• managers can utilise the theory and employees should relate to it as it is easy to understand

Question 4

disadvantages

Answer 4

• only a theory and there is no empirical evidence to support it
• overly simplistic

Question 5

disadvantages

Answer 5

• only a theory and there is no empirical evidence to support it
• overly simplistic, 1 motivation strategy should be able to satisfy multiple needs at once

Question 6

lawrence and nohrias 4 drive theory

Answer 6

states that every job must provide an opportunity to fulfil all four of he basic motivation strategies

Question 7

drives

Answer 7

1. drive to acquire
2. drive to bond
3. drive to comprehend/learn
4. drive to defend

Question 8

advantages

Answer 8

• drives convert into effort that is directed at improving behaviour which improves performance enabling achievement objectives
• is adaptable to complicated or intricate environments

Question 9

difference

Answer 9

maslow: states that each will move up in the hierarchy
law+noh: argue that you must use all 4 drives simultaneously for it to work

maslow: states that once one level has been achieved, it will no longer act as a motivator
law+noh: argues that you can always use the drives to motivate

Question 10

do motivation strategies as is

Answer 10

do motivation strategies as is

Question 11

performance management strategy - management by objectives

Answer 11

refers to a participative approach whereby employees performance is measured based on the objective they’re working towards
→ management will meet with employees to establish objectives
→ enables improved communication and understanding between them

Question 12

retirement

Answer 12

occurs when an employee decides to permanently leaving the workforce

Question 13

redundancy

Answer 13

termination of employment by an employer because the job no longer needs to be done or needs fewer people to perform that job

Question 14

transition considerations

Answer 14

when leaving the workplace, employees are entitled to receive the following
→ remuneration (wages still owing)
→ accrued annual leave
→ long service leave entitlements

Question 15

roles of participants in the workplace - hr manager

Answer 15

responsible for being involved with the ongoing management of employee-employer relationship.

Question 16

union

Answer 16

organisations formed to represent and protect rights of workers in a particular industry, trade or occupation → eg. maritime union of australia

Question 17

fair work commissions

Answer 17

australia’s national workplace relations tribunal (independent body

Question 18

do awards + agreements as is

Answer 18

do awards + agreements as is

Question 19

mediation

Answer 19

when an independent third party will facilitate (buzz word) discussions and assist parties talk about the issues. The parties will arrive at their own agreement/resolution

Question 20

advantages of mediation

Answer 20

• general more cost effective than other means, occurs in less formal setting
• use of mediation results in resolution in shorter space of time than other means
• positive working relationships are maintained as parties in dispute are encouraged to work together in reaching a decision
• voluntary → if both parties have agreed, they are both clearly willing to work towards a solution

Question 21

disadvantages

Answer 21

• one party may refuse to attend mediation as it is not compulsory to attend, also not compulsory to reach agreement
• one party may be stronger than the other → other party may feel intimidated
• information could be shared with other party during mediation that may benefit other party