module 4 Flashcards

(28 cards)

1
Q

define job analysis

A

process of gathering and analyzing the requirements of jobs and the context in whoch they are performed

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2
Q

job analysis is the ____

A

basic building block

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3
Q

what is work flow design

A

important in understanding how to bundle tasks into discrete jobs

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4
Q

organization structure

A

need to understand how jobs at diff levels relate

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5
Q

what is work flow analysis?

A

Process of analyzing tasks necessary for production of a
product or service.

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6
Q

define human capital

A

the sum of an org employees described in terms of training, experience, judgement, intelligence, relationships, insight

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7
Q

can establish competitive advantage when human resources are

A

VRIG- vaulable, rare, (not) imitated, (no) good substitutues

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8
Q

what is a position?

A

set of job duties performed by a particular person

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9
Q

what is a job?

A

set of related duties

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10
Q

how is job analysis and job design different?

A

job analysis is the tasks that are done, job design is how it can be modified to maximize human capital

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11
Q

what are the inputs?

A

raw materials, equipment, human captial (KSAO)

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12
Q

what are the two dimensions of structure

A

centralization, departmentalization

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13
Q

functional strucutre has high levels of centralization and little _____

A

redundancy

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14
Q

dividional structure has low levels of centralization and is very _____ but not _____

A

flexibile: efficient

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15
Q

what are the two approaches for job analysis

A

task based and competency based

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16
Q

what is task based?

A

Focuses on duties of the job, i.e.,
what the person will be doing (TDRs and reasonable accommmodation)

17
Q

what is competency based?

A

Focuses on the specific
knowledge and abilities needed for the job
(KSAO’s amnd bfoq).

18
Q

job Descriptions

A

task duties and responsibilities (TDR)

19
Q

Job Specifications

20
Q

define ksao

A

knowldege- fact info needed for job, skill: persons level of proficiety at performing, abilty: general enduring capability, other : jpb related licensing

21
Q

what is an incumbent?

A

people who currently hold the position in the org

22
Q

position analysis questionaire (PAQ)

A

info input, mental processes, work output, relationships, job context, other

23
Q

jobs are being replaced by ____

A

gigs- working as private contractors

24
Q

job redesign :

A

a similar process that involves
changing an existing job design

25
what are the four approaches to job design
mechanistic (task specialization), motivational (tasks significance and variety), biological (physical demands), perceptual (cognitive limitations)
26
motivational approach uses a __
job characteristic model: skill variety task identity, autonomy, feedback, task, significance
27
biological approach is also called ___
ergonomics
28