define job analysis
process of gathering and analyzing the requirements of jobs and the context in whoch they are performed
job analysis is the ____
basic building block
what is work flow design
important in understanding how to bundle tasks into discrete jobs
organization structure
need to understand how jobs at diff levels relate
what is work flow analysis?
Process of analyzing tasks necessary for production of a
product or service.
define human capital
the sum of an org employees described in terms of training, experience, judgement, intelligence, relationships, insight
can establish competitive advantage when human resources are
VRIG- vaulable, rare, (not) imitated, (no) good substitutues
what is a position?
set of job duties performed by a particular person
what is a job?
set of related duties
how is job analysis and job design different?
job analysis is the tasks that are done, job design is how it can be modified to maximize human capital
what are the inputs?
raw materials, equipment, human captial (KSAO)
what are the two dimensions of structure
centralization, departmentalization
functional strucutre has high levels of centralization and little _____
redundancy
dividional structure has low levels of centralization and is very _____ but not _____
flexibile: efficient
what are the two approaches for job analysis
task based and competency based
what is task based?
Focuses on duties of the job, i.e.,
what the person will be doing (TDRs and reasonable accommmodation)
what is competency based?
Focuses on the specific
knowledge and abilities needed for the job
(KSAO’s amnd bfoq).
job Descriptions
task duties and responsibilities (TDR)
Job Specifications
KSAO
define ksao
knowldege- fact info needed for job, skill: persons level of proficiety at performing, abilty: general enduring capability, other : jpb related licensing
what is an incumbent?
people who currently hold the position in the org
position analysis questionaire (PAQ)
info input, mental processes, work output, relationships, job context, other
jobs are being replaced by ____
gigs- working as private contractors
job redesign :
a similar process that involves
changing an existing job design