Service Value System

Question 1

What is a Service Value System

Answer 1

A description on how all the components and activities of the organization work together as a system to enable value co-creation.

Question 2

Key sucess factor of building a Service Value System

Answer 2

Integration and coordination of activities, practices, teams, authorities, and responsibilities.

Question 3

What is the purpose of a service value system?

Answer 3

To ensure that the organization continually co-creates value with all stakeholders through the use and management of products and services.