It refers to actions and attitudes of individuals and groups within an organization, which can be analyzed to understand their impact on overall organizational effectiveness.
Workplace Behavior
Key Aspects of Workplace Behavior
- Job performance
- Organizational citizenship behavior
- Absenteeism
- Turnover
Absenteeism
Types of Absences
- excused health, family, and work-related reasons
- unexcused
Age is negatively related to both frequency and duration of absenteeism.
Turnover
Effect of employee/labor turnover
Reasons why employees leave
It refers to the performance level of factors included in the job description.
Job performance
Measures of Job Performance
- quality and quantity of work
- accuracy and speed
Factors influencing job performance
- general mental ability
- nature of the job
- treatment given by other people
- stress
- work attitude
- personality
Importance of Measuring Job Performance
- promotion and demotion
- transfer
- regularization
- discharge
- disciplinary action
- counseling
Organizational Citizenship Behavior
voluntary employee actions that go beyond their formal job requirements and positively contribute to an organization’s effectiveness. These are discretionary, “extra-role” behaviors, such as helping a coworker or being extra diligent, that promote the smooth functioning of the workplace. OCB is important because it is linked to higher organizational performance, team cohesion, and employee morale.
Factors affecting OCB:
- treatment by people around us
- personality
- job attitude
- age
Tips for leaving your job gracefully
- Don’t quit on an impulse.
- Don’t quit too often.
- When you decide to leave, tell your boss first, and be nice. Do not blame anyone.
- Do not badmouth your employer.
Why employees leave
- Resignation (Voluntary Separation)
- Retirement
- Layout or Termination
- Personal Reasons
