Workplace Deviance Flashcards

(10 cards)

1
Q

It is any voluntary behavior that violates significant organizational norms, threatening the well-being of the company or its employees.

It involves deliberate, malicious attempts to sabotage an organisation by causing problems in the workplace.

A

Workplace Deviance

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2
Q

Two Main Types of Workplace Deviance

A
  1. Organizational deviance
  2. Interpersonal deviance
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3
Q

Types of Deviance based on Effects

A
  1. Positive deviance
  2. Negative deviance
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4
Q

is behavior that fails to meet accepted social norms or expectations and is harmful or undesirable. It is behavior that under-conforms to social expectations.

A

Negative deviance

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5
Q

is behavior that violates norms but is beneficial or constructive. It is behavior that over-conforms to social expectations.

A

Positive deviance

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6
Q

Types of Workplace Deviance

A
  1. Production deviance
  2. Property deviance
  3. Political deviance
  4. Personal aggression

These categories are broken down into two dimensions: the target of the behavior and the nature of the behavior.

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7
Q

Production Deviance

A

It is a counterproductive work behavior where employees intentionally reduce the quantity and quality of their work

output. Examples:

  1. Coming in late and leaving early
  2. Taking long breaks
  3. Purposely working slower
  4. Sleeping on the job
  5. Cyberloafing
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8
Q

Property Deviance

A

Employees either damage or acquire company assets without authorization.

Examples are sabotage, stealing, damaging company equipment, intentional errors in work, and misusing expense accounts.

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9
Q

Why is deviance not always easy to identify?

A
  1. Deviance can be subjective.
  2. Deviance changes over time.
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10
Q

Effects of Deviant Behavior

A

To the employees

To the organization

To the customers

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