Learn Itil Servic
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ITIL 4 Foundations
ITIL 4 Foundations
By: Matthias O
Key Concepts of Service Managment, SERVICE MANAGEMENT ROLES, ALL ABOUT SERVICES ...9Decks72Flashcards27Learners -
itl
itl
By: m M
Service Management Def, ITIL Practices, 7 guiding principl3Decks34Flashcards1Learner -
ITIL 4
ITIL 4
By: Edwin Jimenez
4. The Key Concepts Of Service Management, Guiding Principles, The Four Dimensions ...7Decks97Flashcards2Learners -
Axelos ITIL 4 Foundation Certification
Axelos ITIL 4 Foundation Certification
By: Andie Peart
Mock Exam Questions, ITIL 4 Acronyms, Guiding Principles ...7Decks286Flashcards1Learner -
ITIL 4
ITIL 4
By: Philip Weinholtz
ITIL 4 & Service Value System, Service Value Chain (SVC), 4 Dimensions of Service Management ...6Decks41Flashcards2Learners -
ITIL 4
ITIL 4
By: Kenn Lim -
Key concepts of service management, Key concepts of creating value with services, Key concepts of service relationships ...8Decks122Flashcards1Learner -
ITIL
ITIL
By: David McMullen
4 Dimensions of Service Management, Key Service Management Concepts, Service Value Chain ...5Decks35Flashcards1Learner -
Information Management
Information Management
By: rebecka otter
1. Digital Strategy, 2. Business Models, 3. IT Governance ...15Decks279Flashcards4Learners -
ITIL V4
ITIL V4
By: Christopher Brown
Key Concepts of Service Management, ITIL Practices2Decks34Flashcards1Learner -
ITIL Foundation Course
ITIL Foundation Course
By: SUTHARSAN Krishnamoorthy
ITIL Introduction, Service Strategy (SS), Service Design (SD) ...6Decks80Flashcards6Learners -
ITIL 4
ITIL 4
By: Gary Baker
1. Understand the key concepts of service management 1.1 Recall the definition of:, 1. Understand the key concepts of service management 1.2 Describe the key concepts of creating value with services:, 1. Understand the key concepts of service management 1.3 Describe the key concepts of service relationships: ...12Decks104Flashcards6Learners -
itil
itil
By: Robert Picou
ITIL Service Management, ITIL Guiding Principles, The Four Dimensions of Service Management ...8Decks112Flashcards1Learner -
ITIL 4
ITIL 4
By: Phil Frank
15 foundational practices, IT service management, ITIL Guiding Principles ...9Decks177Flashcards1Learner -
ITIL
ITIL
By: Sam Bat
ITIL Overall, Service Value System, Practices (Component 1 of SVS) ...14Decks94Flashcards1Learner -
ITIL 4 Certification
ITIL 4 Certification
By: joe Moore
1.1 - Key Concepts of Service Management, 1.2 Creating Value with Services, 1.3 Service Relationships ...4Decks24Flashcards1Learner -
Itil 4
Itil 4
By: meena kumari
1. ITIL introduction, 2. Basic concepts of service management, 3. The ITIL service value system ...4Decks45Flashcards1Learner -
ITIL 4 Foundation
ITIL 4 Foundation
By: Christopher Jones
Module 1: The Four Dimensions of Service Management, Module 2 - Key Service Management Concepts, ITIL Key Concepts3Decks111Flashcards2Learners -
IT-Operations
IT-Operations
By: Guler nur Donmez
Introduction to it-organization (CMMI), Network (v-lan, segmentation, firewalls, monitoring), IT-Operations (Servers, SAN, backup/backupagents, virtualization, patch- and change management, cloud) ...8Decks203Flashcards6Learners -
ITIL Certification
ITIL Certification
By: Gracie Cash
Beginning Service Management ITSM, Learning Objective 1.1 - Be able to Recall the Definition of Service, Utility, Warranty, user, Service Management and Sponsor, *LEARNING OBJECTIVE 1.2: Describe the concepts of cost, value, organization, outcome of risk, utility, and warranty ...15Decks69Flashcards1Learner -
ITIL 4 Study
ITIL 4 Study
By: Izzy Stewart
Definitions, Understand how the ITIL guiding principles can help an organisation adopt and adapt service management - MOD4, Understand the four dimensions of service management - MOD2 ...8Decks18Flashcards1Learner -
ITIL V4
ITIL V4
By: Kendrick Reed
What is a service?, What is a product?, What are service relationships? ...12Decks93Flashcards8Learners -
ITSN Bootcamp
ITSN Bootcamp
By: H. Biorn
ITIL Basics, Service Strategy, Service Design ...9Decks73Flashcards4Learners -
ITIL 4 Foundation
ITIL 4 Foundation
By: Orla O'Neill
Understanding Key Concepts of Service Management, Understand how the ITIL guiding principles can help an organization adopt and adapt service management2Decks29Flashcards5Learners -
ITIL 4
ITIL 4
By: M. Takeuchi
Practice Test 1, ITIL Review, Key Concepts and Definitions ...8Decks151Flashcards2Learners -
IT Service Management
IT Service Management
By: Daniel Hinz
ISO, ITIL, IT Service Management3Decks36Flashcards3Learners -
Itil
Itil
By: Phil Smith
Chapter 3 & 4 : "Concepts and Core Foundation" & "Four Dimensions of Service Management", Chapter 5: Value Creation with SVS, Chapter 6: Guiding Principles ...6Decks97Flashcards2Learners -
ITIL 4 Foundation
ITIL 4 Foundation
By: Ryan Berryman
8 ITIL® practices, Definitions, 7 Guiding Principles ...4Decks22Flashcards5Learners -
ITIL
ITIL
By: Saba Arshad
ITIL, ITIL, ITIL Guiding principles ...9Decks60Flashcards1Learner -
ITIL Foundations
ITIL Foundations
By: Desiree Loughmiller
ITSM Overview, 4 Dimensions of Service Management, ITIL Service Value System ...4Decks101Flashcards1Learner -
ITIL v4
ITIL v4
By: Zachary Zahler
Service Management: Key Concepts, ITIL Service Value System, ITIL Practices3Decks58Flashcards1Learner