Class 5 - Caring and Respect

Question 1

the 6 C’s of Caring

Answer 1

compassion, competence, confidence, conscience, commitment, comportment,

Question 2

compassion

Answer 2

sensitive to pain and brokenness in others. we all have it. a quality of presence that allows one to share with and make room for the other

Question 3

competence

Answer 3

ask good questions, knowledge, judgement, skills, energy, experience and motivation required to respond adequately to demands of professional responsibilities

Question 4

confidence

Answer 4

self belief about your ability tp help others, sense of security and trust.

Question 5

conscience

Answer 5

morals, ethics, self awareness, grows with experience.

Question 6

commitment

Answer 6

loyal, committed to providing good care. convergence between desires and obligations and by the deliberate choice to act in accordance with them

Question 7

comportment

Answer 7

how you present yourself, look and act. use of dress, language and personal bearing to communicate care and respect for the dignity of both the patient and the nurse

Question 8

caring process

Answer 8

C: connect with client
A: appreciate the clients situation
R: resend to clients needs
E: empower the client to problem-solve collaboratively

Question 9

empathy

Answer 9

is grounded in the acknowledgement of death and the celebration of life and rooting for each other to flourish and be. it is based on our frailties and imperfections

• the ability to understand the ideas and feelings of another person
• requires you to place yourself within the clients frame of reference. WITHOUT losing your identity or objectivity
• involves accepting the clients feelings and experiences as real for them

Question 10

when to listen with empathy

Answer 10

• to begin a relationship of trust and caring
• when you don’t understand what a person is saying or what they mean
• to learn more about a person
• when your ideas and the other persons ideas are different

Question 11

sympathy

Answer 11

feeling sorry for another situation

Question 12

empathy

Answer 12

having a sense of what another persons situation is like. need to actively listen and respond with understanding in order to express empathy

Question 13

what we are here for as nurses with empathy

Answer 13

• to listen… not to work miracles
• to help people discover what they are feelings… not to make feelings go away
• to help people identify their options.. not to decide for them what to do
• to help people discover their own strengths… not to rescue them and leave them still vulnerable

Question 14

when should you not show empathy….

Answer 14

if patient is depressed, suicidal or intoxicated

Question 15

identifying feelings

Answer 15

clarify and restate

Question 16

facilitating empathy

Answer 16

• listen actively
• do self checks
• dont problem solve
• mentally picture clients situation
• not about self-disclosure
• watch for non verbal cues
• set aside judgement and biases
• help client gain self-understanding
• be authentic in responding
• be tentative in responses to and ask for validation frequently.

Question 17

formula response

Answer 17

you feel ____ because ______

rephrase to not sound so mechanical