Study Guide for ITIL

ITIL 4

ITIL 4

Flashcard Maker: Melody Williams

219 Cards –

2 Decks –

1 Learner

Sample Decks: ITIL Vocab, Main Vocabulary

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ITAL Vocab. Yr 4

ITAL Vocab. Yr 4

Flashcard Maker: Saul Moreno

29 Cards –

1 Decks –

1 Learner

Sample Decks: Vocab

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ITIL Foundations

ITIL Foundations

Flashcard Maker: kristina Philips

86 Cards –

3 Decks –

3 Learners

Sample Decks: Basics, Service Strategy, Service Design

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ITIL 2011 Foundation

ITIL 2011 Foundation

Flashcard Maker: Sara Burdette

105 Cards –

1 Decks –

4 Learners

Sample Decks: Service Management Terms

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ITIL V4

ITIL V4

Flashcard Maker: Kendrick Reed

93 Cards –

12 Decks –

1 Learner

Sample Decks: What is a service?, What is a product?, What are service relationships?

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ITIL 4

ITIL 4

Flashcard Maker: Gary Baker

104 Cards –

12 Decks –

1 Learner

Sample Decks: 1. Understand the key concepts of service management 1.1 Recall the definition of:, 1. Understand the key concepts of service management 1.2 Describe the key concepts of creating value with services:, 1. Understand the key concepts of service management 1.3 Describe the key concepts of service relationships:

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ITIL

ITIL

Flashcard Maker: d t

45 Cards –

5 Decks –

1 Learner

Sample Decks: Key Concepts of Service Management, Four Dimensions of Service Management, Service Value System (SVS)

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ITIL 4 AJL

ITIL 4 AJL

Flashcard Maker: D LF

32 Cards –

4 Decks –

2 Learners

Sample Decks: Service Value Chain Activities, General Management Practices, Service Management Practices

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CSI ITIL

CSI ITIL

Flashcard Maker: Tom Giattino

26 Cards –

2 Decks –

2 Learners

Sample Decks: CSI Course, CSI Day 2

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Scm

Scm

Flashcard Maker: Jonathan Blow

99 Cards –

2 Decks –

1 Learner

Sample Decks: Service, Practices

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ITIL 4 Foundations

ITIL 4 Foundations

Flashcard Maker: Sebastian Schurich

129 Cards –

2 Decks –

1 Learner

Sample Decks: ITIL 4 Foundations, ITIL Foundation Exam Questions

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ITIL Class

ITIL Class

Flashcard Maker: Europa M

64 Cards –

10 Decks –

1 Learner

Sample Decks: 1.1 Recall the definition, 1.2 Describe the key concepts of creating value with services, 1.3 Describe the key concepts of service relationships

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ITIL 4 Foundation

ITIL 4 Foundation

Flashcard Maker: Orla O'Neill

28 Cards –

2 Decks –

2 Learners

Sample Decks: Understanding Key Concepts of Service Management, Understand how the ITIL guiding principles can help an organization adopt and adapt service management

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ITIL Foundation

ITIL Foundation

Flashcard Maker: Carmen Menéndez

124 Cards –

14 Decks –

2 Learners

Sample Decks: Glossary, Ch1- Service Management, Ch2- Service Strategy

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COPY from other ITIL 4 Drive Stakeholder Value

COPY from other ITIL 4 Drive Stakeholder Value

Flashcard Maker: Kimberly Passick

77 Cards –

2 Decks –

1 Learner

Sample Decks: Objective 1.1 Understand the concept of the customer journey, CramCard

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ITIL 2011

ITIL 2011

Flashcard Maker: Brandy Schroeder

86 Cards –

1 Decks –

2 Learners

Sample Decks: Cert Exam

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ITIL V4

ITIL V4

Flashcard Maker: D-L Normand

216 Cards –

1 Decks –

1 Learner

Sample Decks: ITIL V4 Glossary

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ITIL

ITIL

Flashcard Maker: Jane Lorenzen

58 Cards –

7 Decks –

2 Learners

Sample Decks: Service Transition, ITIL, Which Book?

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ITAL 102

ITAL 102

Flashcard Maker: Daniela T

141 Cards –

8 Decks –

1 Learner

Sample Decks: Unità 4: Usare la tecnologia, Unità 4: L'abbigliamento, Unità 4: Verbi

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ITIL 4

ITIL 4

Flashcard Maker: Alexsandro Novaes

25 Cards –

1 Decks –

2 Learners

Sample Decks: Módulo 1 - Principais Conceitos de Gerenciamento de Serviços

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ITIL

ITIL

Flashcard Maker: Sander Moonemans

78 Cards –

7 Decks –

1 Learner

Sample Decks: Servicewaardeketen, Continual improvement, ITIL management practices

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ITIL

ITIL

Flashcard Maker: Gabriela Russo

44 Cards –

3 Decks –

1 Learner

Sample Decks: Basics & Key Concepts, The Four Dimensions of Service Management, Service Value System

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ITIL

ITIL

Flashcard Maker: kasey milbach

23 Cards –

1 Decks –

2 Learners

Sample Decks: Video 1

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ITIL

ITIL

Flashcard Maker: Ken Toner

26 Cards –

1 Decks –

2 Learners

Sample Decks: Acronyms

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Itil

Itil

Flashcard Maker: Rafael Sampaio

46 Cards –

1 Decks –

1 Learner

Sample Decks: Desenho De Serviço

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ITAL 401

ITAL 401

Flashcard Maker: Aline Martins

158 Cards –

4 Decks –

1 Learner

Sample Decks: Lezione 1A - Vocabulario, Vocabulario Utile, Unità 1 Vocabolario

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ITIL 4 Foundations

ITIL 4 Foundations

Flashcard Maker: Ali Garcia

94 Cards –

3 Decks –

1 Learner

Sample Decks: Test Prep, Practice Questions, Vocab

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itil

itil

Flashcard Maker: Nurul Farwizah

17 Cards –

1 Decks –

1 Learner

Sample Decks: introduction

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ITIL v4

ITIL v4

Flashcard Maker: olivier botz

25 Cards –

4 Decks –

1 Learner

Sample Decks: Concepts clés, Quatre dimensions de la gestion de services, SVS

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ITIL - V4

ITIL - V4

Flashcard Maker: Don Flanders

74 Cards –

1 Decks –

1 Learner

Sample Decks: Itil

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ITIL Foundation

ITIL Foundation

Flashcard Maker: Luke Bakare

69 Cards –

7 Decks –

1 Learner

Sample Decks: Service Management Fundamentals, ITSM Lifecycle Fundamentals, Service Portfolio & Financial Management

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ITIL Foundation

ITIL Foundation

Flashcard Maker: Alvin M.

61 Cards –

1 Decks –

1 Learner

Sample Decks: ITIL Foundation

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ITIL questions

ITIL questions

Flashcard Maker: Unknown Unknown

33 Cards –

1 Decks –

1 Learner

Sample Decks: V4

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ITIL 4 Drive Stakeholder Value

ITIL 4 Drive Stakeholder Value

Flashcard Maker: Eric Belanger

31 Cards –

2 Decks –

1 Learner

Sample Decks: Objective 1.1 Understand the concept of the customer journey, CramCard

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ITIL OWN

ITIL OWN

Flashcard Maker: he nk

58 Cards –

10 Decks –

1 Learner

Sample Decks: ITIL, ITIL The ITIL service value system, Practices

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ITIL

ITIL

Flashcard Maker: Plumpy Mahatu

67 Cards –

12 Decks –

1 Learner

Sample Decks: 1.1, 1.2, 1.3

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Good eLearning ITIL Foundation

Good eLearning ITIL Foundation

Flashcard Maker: Daniel Jones

24 Cards –

1 Decks –

1 Learner

Sample Decks: Definitions

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ITAL 211

ITAL 211

Flashcard Maker: Spencer Freer

23 Cards –

1 Decks –

1 Learner

Sample Decks: Unita Uno, Pagina 6-7

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ITIL 4

ITIL 4

Flashcard Maker: Michael Craig

22 Cards –

1 Decks –

1 Learner

Sample Decks: ITIL

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Ital

Ital

Flashcard Maker: Lea Zuppiger

197 Cards –

1 Decks –

1 Learner

Sample Decks: Tracce 1A-G

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ITIL

ITIL

Flashcard Maker: Tayrone Oliveira

85 Cards –

8 Decks –

1 Learner

Sample Decks: Introdução, Processos e Funções, Ciclo de vida dos Serviços

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ITIL Foundations

ITIL Foundations

Flashcard Maker: Michael Cowdrey

30 Cards –

1 Decks –

1 Learner

Sample Decks: Foundations

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ITIL

ITIL

Flashcard Maker: Yusef Rashad

159 Cards –

1 Decks –

1 Learner

Sample Decks: ITILfoundations

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ITIL

ITIL

Flashcard Maker: Lars Weiler

150 Cards –

1 Decks –

1 Learner

Sample Decks: ITIL Foundation

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ITIL Foundation

ITIL Foundation

Flashcard Maker: Debbie Davis

57 Cards –

5 Decks –

1 Learner

Sample Decks: Acronyms, Processes, Service Lifecycle

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ITIL

ITIL

Flashcard Maker: Ben Bonnette

24 Cards –

1 Decks –

1 Learner

Sample Decks: Which process is in which phase

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ITIL

ITIL

Flashcard Maker: Marcelo Maciel

41 Cards –

2 Decks –

1 Learner

Sample Decks: Processos ou Funções / Livro, Outros

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ITIL 4

ITIL 4

Flashcard Maker: Jacob Huckstepp

15 Cards –

2 Decks –

1 Learner

Sample Decks: Practice Part 1, Asorted

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ITIL

ITIL

Flashcard Maker: Mack Lino

114 Cards –

1 Decks –

1 Learner

Sample Decks: ITIL Foundation Training

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ITIL

ITIL

Flashcard Maker: Kim Shum

53 Cards –

1 Decks –

1 Learner

Sample Decks: Definitions

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