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Learn Customer Relationship Management

Study Customer Relationship Management using smart web & mobile flashcards created by top students, teachers, and professors. Prep for a quiz or learn for fun!
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  • Services Marketing
    Services Marketing

    Services Marketing

    By: Fleur Menue
    Ch 1: Introduction to Services, Ch 2: Consumer Behaviour in Services, Ch 3: Customer Expectations of Service ...
    16
    Decks
    233
    Flashcards
    4
    Learners
  • A311 Actuarial Risk Management (2020) _MM
    A311 Actuarial Risk Management (2020) _MM

    A311 Actuarial Risk Management (2020) _MM

    By: Merveilleuse M
    Ch 0: Introduction, Ch 1: Actuarial Advice, Ch 2: The external environment ...
    42
    Decks
    938
    Flashcards
    5
    Learners
  • Marketing
    Marketing

    Marketing

    By: Charlotte Tressler
    Overview of Marketing, Strategic Planning, Marketing Environment ...
    12
    Decks
    129
    Flashcards
    1
    Learner
  • Principles of Marketing
    Principles of Marketing

    Principles of Marketing

    By: Ronamae Oliva
    Module 3: Role of Research in Marketing, Module 4: Customer Relationship Management, Module 9: Distribution Strategies ...
    7
    Decks
    161
    Flashcards
    1
    Learner
  • CP1 Actuarial Practice
    CP1 Actuarial Practice

    CP1 Actuarial Practice

    By: Han Feng
    Chapter 0-Introduction to Subject CP1, Chapter 1-Actuarial advice, Chapter 2-External environment ...
    28
    Decks
    712
    Flashcards
    25
    Learners
  • Actuarial Risk Management
    Actuarial Risk Management

    Actuarial Risk Management

    By: Michael Mariano
    Chapter A1: Banking, Chapter 0: Actuarial Control Cycle, Chapter 1: Actuarial Advice ...
    43
    Decks
    943
    Flashcards
    13
    Learners
  • MAY 2024
    MAY 2024

    MAY 2024

    By: K S
    CH 0: Actuarial Control Cycle, CH 1: Actuarial advice, CH 2: External environment ...
    41
    Decks
    763
    Flashcards
    3
    Learners
  • Marketing 1115
    Marketing 1115

    Marketing 1115

    By: Ben Iorio
    Chapter 7 Segmenting, Targeting and Positioning, Chapter 8 Customer Relationship Management (CRM), Chapter 9 Product Concepts ...
    11
    Decks
    289
    Flashcards
    1
    Learner
  • Business 210-Marketing
    Business 210-Marketing

    Business 210-Marketing

    By: Keiza Pynn
    Chapter 1- Marketing: Customer Value, satisfaction, relationships, Chapter 2- Developing successful Marketing Strategy, Chapter 3-Scanning the marketing environment ...
    18
    Decks
    340
    Flashcards
    20
    Learners
  • Actuarial Practice
    Actuarial Practice

    Actuarial Practice

    By: Ioanna Stylianou
    CH0 - What is subject CP1 all about, CH1 - Actuarial advice, CH2 - External environment ...
    40
    Decks
    805
    Flashcards
    57
    Learners
  • MKT
    MKT

    MKT

    By: PICHITSUIK SUDROONG
    Chapter 1 - What is Direct Marketing, Chapter 2- Building Databases, Selecting Customers and Managing Relationships, Chapter 3 - Developing Lists and Discovering Markets ...
    9
    Decks
    173
    Flashcards
    38
    Learners
  • Marketing
    Marketing

    Marketing

    By: Ming Gilbert
    Chapter 1: Intro. To Marketing, Chapter 2: The Marketing Environment, Social Responsibilities, and Ethics, Chapter 3: Strategic Planning for Competitive Advantage ...
    15
    Decks
    536
    Flashcards
    18
    Learners
  • MKG23
    MKG23

    MKG23

    By: Jonathan Herrmann
    Grundlagen des Marketings und der Marktforschung, Marketinginstrumente und Marketingmix, Marketingcontrolling und -organisation ...
    5
    Decks
    119
    Flashcards
    1
    Learner
  • Trt
    Trt

    Trt

    By: Bassie .
    Ch 0: Introduction, Ch 1: Actuarial Advice, Ch 2: The external environment ...
    42
    Decks
    938
    Flashcards
    1
    Learner
  • MARK 301
    MARK 301

    MARK 301

    By: Melissa Cyriac
    Customer Relationship Management, Market Research, Place ...
    4
    Decks
    59
    Flashcards
    1
    Learner
  • 3. Exam 3.1
    3. Exam 3.1

    3. Exam 3.1

    By: Thandeka Mokoena
    Past Exam Questions, Glossary, Chapter 0: CA1 ...
    56
    Decks
    1,588
    Flashcards
    4
    Learners
  • MARK 301
    MARK 301

    MARK 301

    By: Alex Nguyen
    Ch. 1 - Intro to Marketing, Ch. 2 - The Marketing Environment, Ch. 3 - Consumer Behaviour ...
    14
    Decks
    463
    Flashcards
    1
    Learner
  • Comm 101
    Comm 101

    Comm 101

    By: Avery Fahlman
    Chapter 6: Understanding the Management Process, Chapter 7: Creating a Flexible Organization, Chapter 10: Motivating Employees and Teams ...
    13
    Decks
    465
    Flashcards
    5
    Learners
  • JET general
    JET general

    JET general

    By: Tamás Jeránek
    Meeting, MLu Raising Finance, MLu Customer Service ...
    22
    Decks
    808
    Flashcards
    1
    Learner
  • CP1 Flashcards
    CP1 Flashcards

    CP1 Flashcards

    By: Prashanth Dhananjayan
    1 - Actuarial Advice -> Rayno's Professionalism & Stakeholders, 2 - External Environment + Rayno's for completion, 3 - Regulation -> Rayno's ...
    26
    Decks
    465
    Flashcards
    17
    Learners
  • Tiếng Anh chuyên ngành 2
    Tiếng Anh chuyên ngành 2

    Tiếng Anh chuyên ngành 2

    By: Mai Lương Nguyễn
    Unit 1 - Communication, Unit 2 - International market, Unit 3 - Building relationships ...
    10
    Decks
    106
    Flashcards
    19
    Learners
  • Marketing
    Marketing

    Marketing

    By: Carol Samaniego
    Marketing, Strategic Planning, The Global Environment ...
    15
    Decks
    136
    Flashcards
    2
    Learners
  • 3. Exam 3.1
    3. Exam 3.1

    3. Exam 3.1

    By: Bassie .
    Past Exam Questions, Glossary, Chapter 0: CA1 ...
    56
    Decks
    1,588
    Flashcards
    1
    Learner
  • Services marketing
    Services marketing

    Services marketing

    By: Axel Wilmssen
    Chapter 1: framework for services, Chapter 2: Consumer behavior in services and customer expectations, Chapter 3: Consumer perceptions of services ...
    10
    Decks
    131
    Flashcards
    2
    Learners
  • Admin
    Admin

    Admin

    By: carina al-der
    (Org setup I 3%) Default Locale and language settings, (Org setup I 3%) Company settings: Time Zone and Currencies, (Org setup I 3%) Organization ID, Licenses, and Salesforce API ...
    39
    Decks
    948
    Flashcards
    13
    Learners
  • BMAR 211
    BMAR 211

    BMAR 211

    By: Gundo M
    Chapter 1: A Marketing Perspective on Service, Chapter 2: Technology And It's Use In Services Marketing, Chapter 3: The Management Of Service Quality ...
    11
    Decks
    170
    Flashcards
    1
    Learner
  • Six Sigma
    Six Sigma

    Six Sigma

    By: Daniel Kang
    1. Organization-Wide Conciderations, 2. Leadership, 3. Impact on Stakeholders ...
    24
    Decks
    331
    Flashcards
    54
    Learners
  • Marketing 2210
    Marketing 2210

    Marketing 2210

    By: Justin Lange
    Chapter 1: An Introduction to Marketing, Chapter 15: Retailing, Chapter 2: The Marketing Environment, Social Responsibility, and Ethics ...
    19
    Decks
    582
    Flashcards
    4
    Learners
  • Tourism management
    Tourism management

    Tourism management

    By: Jenny Chau
    Basic Facts, Chapter 1: The metamorphosis of services, Chapter 2: Special features of services ...
    13
    Decks
    139
    Flashcards
    12
    Learners
  • IT Consulting
    IT Consulting

    IT Consulting

    By: Vilem Hujnak
    Week 1 Foundations of IT Consulting and Customer Experience, Week 2 Technical Skills and Business Acumen, Week 3 Consultative Selling and Relationship Management ...
    5
    Decks
    81
    Flashcards
    1
    Learner

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