5 EPIS & Phase-Based Thinking Flashcards

(30 cards)

1
Q

What is EPIS used for?

A

A framework for understanding implementation as a sequence of phases over time.

Key points: * Exploration * Preparation * Implementation * Sustainment. In practice: EPIS answers “where are we now?”

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2
Q

What mistake do teams make when they ignore phases?

A

They apply the same strategies regardless of timing.

Key points: * Premature rollouts * Late engagement * Missed foundations. In practice: Good strategies fail when mistimed.

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3
Q

What defines the Exploration phase?

A

Deciding whether and why to implement an intervention.

Key points: * Problem clarification * Fit assessment * Stakeholder scanning. In practice: Exploration is about sense-making, not execution.

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4
Q

What should not happen in Exploration?

A

Detailed rollout planning.

Key points: * No timelines yet * No performance targets yet. In practice: Planning too early locks in bad assumptions.

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5
Q

What key question defines Exploration success?

A

“Is this worth doing here, now?”

Key points: * Strategic alignment * Local relevance. In practice: Skipping this creates downstream resistance.

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6
Q

What defines the Preparation phase?

A

Building the conditions needed for implementation to work.

Key points: * Workflow design * Role clarification * Resource alignment. In practice: Preparation is invisible when done well.

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7
Q

Why is Preparation often underestimated?

A

Because its outputs are not immediately visible.

Key points: * No “launch” moment * Mostly design work. In practice: Weak preparation shows up as chaos later.

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8
Q

What is a sign you’re rushing out of Preparation?

A

Unresolved questions about ownership and workload.

Key points: * “We’ll figure it out later” * Reliance on champions. In practice: Unanswered questions become failure points.

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9
Q

What defines the Implementation phase?

A

Initial use of the intervention in real settings.

Key points: * Learning by doing * Rapid feedback. In practice: Implementation is about adjustment, not perfection.

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10
Q

What should teams expect during Implementation?

A

Variation, friction, and surprises.

Key points: * Uneven uptake * Workarounds. In practice: Early instability is normal, not failure.

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11
Q

Why is monitoring critical during Implementation?

A

Because early signals guide adaptation.

Key points: * Fidelity * Feasibility * Acceptability. In practice: Don’t wait for outcomes to adjust.

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12
Q

What defines the Sustainment phase?

A

When the intervention becomes routine practice.

Key points: * No active support * Survives turnover. In practice: If it needs chasing, it’s not sustained.

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13
Q

Why is Sustainment not “Implementation, but later”?

A

Because the determinants change.

Key points: * Memory replaces motivation * Systems replace champions. In practice: What worked early often fails later.

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14
Q

What commonly kills Sustainment?

A

Loss of ownership.

Key points: * Project teams exit * No permanent home. In practice: Handover is a high-risk moment.

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15
Q

How do phases interact with each other?

A

Weak early phases amplify problems later.

Key points: * Poor exploration → misfit * Poor preparation → overload. In practice: You always pay for skipped phases.

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16
Q

Can teams move backwards in EPIS?

A

Yes — phases are not strictly linear.

Key points: * Re-exploration may be needed * Re-preparation after adaptation. In practice: Going back is correction, not failure.

17
Q

Why do strategies need to change by phase?

A

Because the dominant problems change over time.

Key points: * Early: fit and buy-in * Mid: usability and workload * Late: routinisation. In practice: Static strategy is a warning sign.

18
Q

What is a classic Exploration-phase failure?

A

Assuming the problem is already agreed upon.

Key points: * Different stakeholders, different problems * Misaligned expectations. In practice: Unspoken disagreement resurfaces later.

19
Q

What is a classic Preparation-phase failure?

A

Leaving workflow impacts implicit.

Key points: * Hidden workload * Role ambiguity. In practice: Ambiguity becomes resistance.

20
Q

What is a classic Implementation-phase failure?

A

Treating early problems as non-compliance.

Key points: * Over-policing * Under-learning. In practice: Early use is diagnostic data.

21
Q

What is a classic Sustainment-phase failure?

A

Assuming success will persist on its own.

Key points: * No institutionalisation * No ownership. In practice: Success decays quietly.

22
Q

How does EPIS help with prioritisation?

A

By clarifying what matters now.

Key points: * Not all problems are urgent * Not all fixes are timely. In practice: Phase clarity reduces noise.

23
Q

Why is EPIS useful for OHFE work?

A

Because it aligns design effort with timing.

Key points: * HF insights land differently by phase * Early vs late redesign. In practice: Right insight, wrong time still fails.

24
Q

How does EPIS complement CFIR?

A

CFIR diagnoses what; EPIS clarifies when.

Key points: * CFIR = content * EPIS = timing. In practice: Together, they guide action sequencing.

25
Why does **EPIS** prevent over-engineering?
Because not everything must be solved at once. ## Footnote Key points: * Early “good enough” * Later refinement. In practice: Phase-appropriate solutions scale better.
26
What does **EPIS** say about “pilot success”?
Pilots usually sit between Preparation and early Implementation. ## Footnote Key points: * Not proof of sustainment * Not proof of scale-readiness. In practice: Pilot success is provisional.
27
Why is **EPIS** useful for explaining failure non-defensively?
Because it reframes failure as phase mismatch. ## Footnote Key points: * Wrong strategy, wrong time * Not bad people. In practice: EPIS supports psychologically safe learning.
28
What is a signal that a project is stuck between phases?
Persistent ambiguity about next steps. ## Footnote Key points: * Endless planning * Endless firefighting. In practice: Phase confusion looks like busyness.
29
What does **EPIS** add beyond common sense?
A shared language for timing and sequencing. ## Footnote Key points: * Prevents hindsight bias * Improves coordination. In practice: Naming the phase aligns teams.
30
In one line, what does **EPIS** protect teams from?
Doing the right things at the wrong time.